HMV are always our go to for vinyl. The store is very well stocked and the staff very knowledgeable and helpful. Online experience is very good. The website is well designed and easy to use. Delivery... Voir plus
L'entreprise a répondu
Unit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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HMV are always our go to for vinyl. The store is very well stocked and the staff very knowledgeable and helpful. Online experience is very good. The website is well designed and easy to use. Delivery... Voir plus
L'entreprise a répondu
The young lady who ordered my CD was so kind, great customer service. A lovely shopping experience. I don't know her name but she certainly goes above and beyond in customer care. A credit to HMV
L'entreprise a répondu
Staff here are always very helpful and knowledgeable. Just being able to go into a store, haver a proper browse, realise stuff that's on DVD is at your fingertips. I often see things i'd not thought o... Voir plus
L'entreprise a répondu
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Royaume-Uni
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HMV are always our go to for vinyl. The store is very well stocked and the staff very knowledgeable and helpful. Online experience is very good. The website is well designed and easy to use. Delivery is on time and very well packaged. The fact that they use Royal Mail is perfect for us, as couriers cannot find our house.

Réponse de hmv (UK) - Truro
The young lady who ordered my CD was so kind, great customer service. A lovely shopping experience. I don't know her name but she certainly goes above and beyond in customer care. A credit to HMV

Réponse de hmv (UK) - Truro

Réponse de hmv (UK) - Truro
I was looking for a particular recording of a CD and I found the staff in Truro extremely helpful and very knowledgeable! Thank you !

Réponse de hmv (UK) - Truro
The album was ordered to be collected from store. The vinyl was fine but album sleeve is damaged, better packing needed.

Réponse de hmv (UK) - Truro
Good communication regarding my order and delivered to local HMV store ahead of schedule.

Réponse de hmv (UK) - Truro

Réponse de hmv (UK) - Truro
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!

Réponse de hmv (UK) - Truro
So I ordered from HMV web site and pick it up from the shop as I did not know how big the parcel would be and would not be home.I go to the pay point at the shop and asked for it and was given it straight away so that was nice and quick. I go to HMV shop most Sundays to look around and do buy a DVD film .The staff are very helpful and quick in finding things in the shop that I can't find, and the shop is always very clean.

Réponse de hmv (UK) - Truro

Réponse de hmv (UK) - Truro
I needed to order a dvd as the store were out of stock. This transaction was delt with very quickly and within 5 days I was able to collect my order. Great service

Réponse de hmv (UK) - Truro
Always a good experience.Friendly staff and efficient service

Réponse de hmv (UK) - Truro
The staff were very helpful the two times I have visited the shop in Truro. The first time I asked if they had a record in on vynil they had not but were happy to order it and have it delivered to my house. The second time they were quick at serving me and were very friendly and helpful.

Réponse de hmv (UK) - Truro
The person who helped me was so helpful and very polite

Réponse de hmv (UK) - Truro
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