Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... Voir plus
L'entreprise a répondu
Unit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... Voir plus
L'entreprise a répondu
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Voir plus
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I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
L'entreprise a répondu
I could order the CD I wanted and it arrived in the local HMV shop in good time. Staff were very helpful. HMV should maintain a presence on the main streets over the UK.
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Royaume-Uni
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The staff in Truro store were absolutely brilliant & helped with ordering in store we were kept updated with delivery days & times, will definitely be using them again.

Réponse de hmv (UK) - Truro
I ordered a special edition 4k steelbook set and had it delivered to the store to make sure it arrived in the best shape and the manager and his team there were as always great and my order arrived in one piece and I was kept well informed and the hand over was super easy

Réponse de hmv (UK) - Truro
It was a simple way HMV went about trading , simple to order and pay , we will be using them again without hesitation

Réponse de hmv (UK) - Truro

Réponse de hmv (UK) - Truro
Truro HMV is my local record shop. The stock is good, music is easy to order, and the staff are great. Always a pleasure to drop in, browse, and buy!
Best wishes,
Patrick Moore

Réponse de hmv (UK) - Truro
Order process was very simple, from the HMV record store. The staff were very friendly, knowledgeable and helpful. Just had to sit and wait a couple of days for my latest vinyl (LP to some) to arrive. When it did arrive, it was well packed and undamaged, thanks to the HMV warehouse and Royal Mail. Many thanks to everyone involved. 🤗

Réponse de hmv (UK) - Truro
Id bought a copy of Blade runner on vinyl, and didn't play nor open it for over a week because my amplifier had given up the ghost. I bought a new amplifier, and played the copy of Blade runner, only to discover a small scratch , or gouge on the last track.
I took it back to HMV Truro, showed the Lady the mark, and she said no problem, and organised a new copy to be sent to my home. Very efficient, polite, and understanding. My new copy arrived a few days later. Very happy with your service. Thank you.

Réponse de hmv (UK) - Truro
It was so easy email arrived letting me know I had 14 days to pick up order everything went well

Réponse de hmv (UK) - Truro
Used the collect in-store option for delivery for our order. Were kept well informed and the staff in store were helpful and courteous when we collected our order.

Réponse de hmv (UK) - Truro
Your staff member at your Truro Store, I believe he is called Adrian, who was so helpful and resourceful in securing the DVD I wanted. Nothing was too much trouble and his diligence is very much appreciated

Réponse de hmv (UK) - Truro
I spoke to a nice gentleman on the phone and I said I wanted a batgirl figure and he told me it was the last one and he kindly reserved it for me.

Réponse de hmv (UK) - Truro
Very helpful n sorted my order out , will call again, so much better than on line

Réponse de hmv (UK) - Truro
I went into the HMV in my nearest town and found what I could on my list and a lot cheaper than I thought they would be. The rest I ordered online which is really quick and easy and the delivery is very quick as well.

Réponse de hmv (UK) - Truro
Even though my product arrived defective from buying online, the staff in store were able to secure me a replacement which works perfectly. They allowed me to open the new product in the store and test it to ensure that it works as intended. Also the product defect was nothing on hmv, it was a manufacture error. Thank you to the staff in the store and I will continue to shop there.

Réponse de hmv (UK) - Truro
Very easy to get the dvd I wanted with click and collect. Friendly in-store staff made for a swell shopping experience.

Réponse de hmv (UK) - Truro
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