hmv (UK) - Yeovil Avis 188

TrustScore 4.5 sur 5

4,7

Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service although I had to make 2 trips to collect my order as it wasn’t sent in in one package, series 5 arrived and series six at the following day. So obviously would have been easier for... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de disques compacts
  3. Magasin de DVD
  4. Magasin de disques
  5. Magasin de matériel Hi-Fi
  6. Magasin de t-shirts

À propos de hmv (UK) - Yeovil

Écrit par l'entreprise

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Écrit par l'entreprise

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Coordonnées de contact

  • Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

188 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to order

Easy to order, great updates on order.At collection store in Yeovil, fantastic customer service.

25 avril 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Alison

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Excellent all round

Excellent all round. Many thanks!

19 avril 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

HMV - Physical Media Hub!

Whether it is online or in store THE HMV experience is always top notch.
All stock easy to find, website easy to navigate and prices are very competitive.
Staff at Yeovil branch are always friendly, helpful and very knowledgeable.
Viva Le High Street! Long Live Physical Media!

19 avril 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Darryl

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

The excellent knowledge and…

The excellent knowledge and friendlyness of the staff they ordered what i wanted and the delivery came quickly. Thank you to the staff at hmv in Yeovil

18 avril 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Stephen

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Noté 5 sur 5 étoiles

Picked up dvd from store last…

Picked up dvd from store last Wednesday, quicker than i expected

14 avril 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Brian, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

The team in HMV Yeovil were fantastic

The team in HMV Yeovil were fantastic . They helped us with every kpop thing we needed. I believe the gentleman was called Roly and he was amazing with my daughter.

27 mars 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hello Lynsey

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Yeovil store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Noté 5 sur 5 étoiles

Ordered on line and I was kept informed…

Ordered on line and I was kept informed of status of delivery at all times
Went into store to collect and met with friendly and efficient staff

28 mars 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Brenda

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

Great service

As usual pleasant and helpful staff facilitated my ordering, then collecting, the CD I wanted

16 mars 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Paul

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Excellent service although I had to…

Excellent service although I had to make 2 trips to collect my order as it wasn’t sent in in one package, series 5 arrived and series six at the following day.
So obviously would have been easier for me if they had been dispatched at the same time.

14 mars 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Christine

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 2 sur 5 étoiles

I have paid for a copy of the The…

I have paid for a copy of the The Traving Willburys LP volume Three only to find it is out of stock, if had known that I would have obtained elsewhere it’s been sometime since I ordered it but have no update at all

13 mars 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now on it's way to you and should arrive soon. Regards

Noté 5 sur 5 étoiles

Quick & easy

They ordered me a DVD which arrived a few days later and they texted me - no issues with order or collection.

11 mars 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Sherwood, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

Yeovil branch staff are always…

Yeovil branch staff are always welcoming, friendly and very helpful.
It is a valuable store to us customers so it must be kept 'up and running'.

14 février 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hello PIP

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Noté 1 sur 5 étoiles

DVD wouldn’t work all my other dvds…

DVD wouldn’t work all my other dvds work I had to go out of my way to take it back for to try and get it replaced then to they saying oh it can’t be delivered you have to come into store to collet it when I have payed for it to be delivered
It’s a joke

6 mars 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Donna, 

Thank you for your feedback. 

We are very sorry to hear of your disappointment following your recent experience with us, please be advised that our hmv stores are exchange only and we unfortunately do not offer postal replacements. 

We certainly appreciate your comments and please be assured that they shall be passed to the relevant team for review.

Noté 5 sur 5 étoiles

Staff are always lovely and I've never…

Staff are always lovely and I've never had any problems there. Ordered a t-shirt from online to store pickup and it was ready super quick :)

5 janvier 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Bee

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

My order was processed quickly and…

My order was processed quickly and efficiently and I was kept informed on both despatch and arrival at the Yeovil store My order arrived sooner than expected so a first class service and experience all round

15 février 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Stephen

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Noté 5 sur 5 étoiles

Comedically good

Checked online to see if stock was at the Yeovil store. When I got there I couldn’t find the vinyl I was after, asked one of the staff took me straight to the record. It was almost comedic how well he knew where everything was. Great service, would recommend.

16 février 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Matt

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

Birthday present

Two great staff helped me over and above with two separate queries excellent customer service.
One man in particular he may be the manager he has been in the Yeovil branch for absolute years I wanted a certain cd for my Dads birthday he went through songs on his phone to help me and realised it wasn’t available yet but he recommended a different album which my Dad loved.
Nothing is ever to much for this member of staff he is always helpful & knowledgeable I will find out his name.
Elle 🙂

6 février 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Elle

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Super helpful staff as always

Super helpful staff as always

14 février 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Mr

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Noté 5 sur 5 étoiles

Great Customer Experience

Team were very helpful in helping me locate an exclusive vinyl, the last of which was held back by a member of staff. Annabel kindly let me buy the one she had reserved which I was very thankful for :) very good customer experience!

13 février 2026
Avis spontané
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Nathaniel

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Noté 5 sur 5 étoiles

Really helpful everyone in shop

Really helpful everyone in shop, go out of there way to help as much as can , and find any news about your ordered item .

11 février 2026
Logo de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil

Hi Mrs

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Yeovil store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

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