Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Voir plus
L'entreprise a répondu
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
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Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Voir plus
L'entreprise a répondu
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... Voir plus
L'entreprise a répondu
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... Voir plus
L'entreprise a répondu
Excellent service although I had to make 2 trips to collect my order as it wasn’t sent in in one package, series 5 arrived and series six at the following day. So obviously would have been easier for... Voir plus
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Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Royaume-Uni
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Easy to order, great updates on order.At collection store in Yeovil, fantastic customer service.

Réponse de hmv (UK) - Yeovil
Whether it is online or in store THE HMV experience is always top notch.
All stock easy to find, website easy to navigate and prices are very competitive.
Staff at Yeovil branch are always friendly, helpful and very knowledgeable.
Viva Le High Street! Long Live Physical Media!

Réponse de hmv (UK) - Yeovil
The excellent knowledge and friendlyness of the staff they ordered what i wanted and the delivery came quickly. Thank you to the staff at hmv in Yeovil

Réponse de hmv (UK) - Yeovil
Picked up dvd from store last Wednesday, quicker than i expected

Réponse de hmv (UK) - Yeovil
The team in HMV Yeovil were fantastic . They helped us with every kpop thing we needed. I believe the gentleman was called Roly and he was amazing with my daughter.

Réponse de hmv (UK) - Yeovil
Ordered on line and I was kept informed of status of delivery at all times
Went into store to collect and met with friendly and efficient staff

Réponse de hmv (UK) - Yeovil
As usual pleasant and helpful staff facilitated my ordering, then collecting, the CD I wanted

Réponse de hmv (UK) - Yeovil
Excellent service although I had to make 2 trips to collect my order as it wasn’t sent in in one package, series 5 arrived and series six at the following day.
So obviously would have been easier for me if they had been dispatched at the same time.

Réponse de hmv (UK) - Yeovil
I have paid for a copy of the The Traving Willburys LP volume Three only to find it is out of stock, if had known that I would have obtained elsewhere it’s been sometime since I ordered it but have no update at all

Réponse de hmv (UK) - Yeovil
They ordered me a DVD which arrived a few days later and they texted me - no issues with order or collection.

Réponse de hmv (UK) - Yeovil
Yeovil branch staff are always welcoming, friendly and very helpful.
It is a valuable store to us customers so it must be kept 'up and running'.

Réponse de hmv (UK) - Yeovil
DVD wouldn’t work all my other dvds work I had to go out of my way to take it back for to try and get it replaced then to they saying oh it can’t be delivered you have to come into store to collet it when I have payed for it to be delivered
It’s a joke

Réponse de hmv (UK) - Yeovil
Staff are always lovely and I've never had any problems there. Ordered a t-shirt from online to store pickup and it was ready super quick :)

Réponse de hmv (UK) - Yeovil
My order was processed quickly and efficiently and I was kept informed on both despatch and arrival at the Yeovil store My order arrived sooner than expected so a first class service and experience all round

Réponse de hmv (UK) - Yeovil
Checked online to see if stock was at the Yeovil store. When I got there I couldn’t find the vinyl I was after, asked one of the staff took me straight to the record. It was almost comedic how well he knew where everything was. Great service, would recommend.

Réponse de hmv (UK) - Yeovil
Two great staff helped me over and above with two separate queries excellent customer service.
One man in particular he may be the manager he has been in the Yeovil branch for absolute years I wanted a certain cd for my Dads birthday he went through songs on his phone to help me and realised it wasn’t available yet but he recommended a different album which my Dad loved.
Nothing is ever to much for this member of staff he is always helpful & knowledgeable I will find out his name.
Elle 🙂

Réponse de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil
Team were very helpful in helping me locate an exclusive vinyl, the last of which was held back by a member of staff. Annabel kindly let me buy the one she had reserved which I was very thankful for :) very good customer experience!

Réponse de hmv (UK) - Yeovil
Really helpful everyone in shop, go out of there way to help as much as can , and find any news about your ordered item .

Réponse de hmv (UK) - Yeovil
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