Thank you Madison for your service helping me pre order two vinyls a few weeks ago she was a wonderful and helpful young lady and I now have my vinyls
L'entreprise a répondu
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
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Thank you Madison for your service helping me pre order two vinyls a few weeks ago she was a wonderful and helpful young lady and I now have my vinyls
L'entreprise a répondu
Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Voir plus
L'entreprise a répondu
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... Voir plus
L'entreprise a répondu
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportÉcrit par l'entreprise

Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Royaume-Uni
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Réponse de hmv (UK) - Yeovil
Rob was very helpful and knowledgable about the products. Nothing was too much trouble.

Réponse de hmv (UK) - Yeovil
Let down for a second time.
Last November we preorderd a vinyl album and paid in full.
Just told today Jan 17th that hmv could not fulfill the order.
I could have obtained the title back last November but put my trust in hmv.
Only got a limp apology from a staff member who did not care.
Not good enough hmv, will not use you again, and I quite often spent £100+ a month.

Réponse de hmv (UK) - Yeovil
Very good service from the team at the store from ordering the dvd to the e mail telling me that the order was ready for me to collect it

Réponse de hmv (UK) - Yeovil

Réponse de hmv (UK) - Yeovil
Still a quality music store.
You just need to get your stock together.
🤘🏼

Réponse de hmv (UK) - Yeovil
I ordered 2 CD which were ordered from and delivered to the store in yeovil for collection. The whole process was very efficiently carried out by Rachel at the store.

Réponse de hmv (UK) - Yeovil
Excellent customer service from Rob and a lovely young lady who helped me out because of my husband snooping at him present, they helped me out massively and were a great help!!! Hopefully he won’t snoop at this one!!!

Réponse de hmv (UK) - Yeovil
Always delivered on time
Very reliable
Manager very helpful and knowledgeable

Réponse de hmv (UK) - Yeovil
From ordering in store to receiving my order it was a great experience. Mark at the Yeovil store was a lovely man and great to talk to he explained everything about the delivery etc and it arrived on time.

Réponse de hmv (UK) - Yeovil
Excellent service in store and although they didn't have what I wanted very efficiently ordered item for me which was delivered to my home in just a few days

Réponse de hmv (UK) - Yeovil
Helpful, friendly staff both to order @ collection. Kept updated on progress of order.

Réponse de hmv (UK) - Yeovil
Great service in yeovil store…very happy with purchase.

Réponse de hmv (UK) - Yeovil
Ordered a CD on line, collected and selected another in the shop and all done with a smile. Satisfied customer

Réponse de hmv (UK) - Yeovil
Easy to order, quick delivery into store, all satisfactory as per normal with HMV

Réponse de hmv (UK) - Yeovil
Easy to order on line from hmv can get nearly everything u want..just love this record shop always have always will..👍😁

Réponse de hmv (UK) - Yeovil
Efficient staff that know their products.
Efficient service, not a problem to order in store.
No charge for delivery to store.

Réponse de hmv (UK) - Yeovil
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