I accidentally ordered a cd instead of a vinyl. Cant call to confirm order as costs to call!! Couldn't get a refund but have to reject order for it to be sent back otherwise would have to sort myself.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement10A Coney Street, YO1 9NA York, GB
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Lisez les avis des autres
From ordering my item, to delivery, I received excellent service. The store assistant was really helpful and my item was with me in a few days, despite the Bank Holiday
L'entreprise a répondu
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... Voir plus
L'entreprise a répondu
Wanted a particular DVD, searched online, HMV had the best price (33% off), went into the store, ordered it, free delivery to the store, got an email to say it arrived, went into the store and picked... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - York
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
10A Coney Street, YO1 9NA, York, Royaume-Uni
4,7
Excellent
500 avis
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Réponse de hmv (UK) - York
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - York
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
From ordering my item
From ordering my item, to delivery, I received excellent service. The store assistant was really helpful and my item was with me in a few days, despite the Bank Holiday
2 mai 2026
Réponse de hmv (UK) - York
Hi Dianne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - York
Hi J
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered ,2 days later arrived great…
Ordered ,2 days later arrived great service items well packed and great ideal birthday gift for my son
3 mai 2026
Réponse de hmv (UK) - York
Hi jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service using the online purchase…
Great service using the online purchase with shop pick up.
1 mai 2026
Réponse de hmv (UK) - York
Hi Christopher,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - York
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful hmv
The friendly staff member ordered me an item I wanted that was not in stock. I was kept well informed via email when the item was ready for collection
14 avril 2026
Réponse de hmv (UK) - York
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Réponse de hmv (UK) - York
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - York
Hello Edward,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordering
I ordered a funko, ot came quickly and was easy to collect, after I ordered it would get emails updating me about my order
13 avril 2026
Réponse de hmv (UK) - York
Hi Cl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - York
Hi Gerai
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ratatouille lounge fly bag
The item i had ordered was carefully packaged and was delivered to my door with care
10 avril 2026
Réponse de hmv (UK) - York
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt and correct great service
13 avril 2026
Réponse de hmv (UK) - York
Hi Stephanie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I accidentally ordered a cd instead of…
I accidentally ordered a cd instead of a vinyl. Cant call to confirm order as costs to call!! Couldn't get a refund but have to reject order for it to be sent back otherwise would have to sort myself. I don't think I will be ordering anything else from hmv again as I can get better service and terms elsewhere.
1 avril 2026
Réponse de hmv (UK) - York
Hi Michelle
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Réponse de hmv (UK) - York
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast delivery and earlier than expected
Product arrived in perfect condition, and was delivered two days earlier than expected.
23 mars 2026
Réponse de hmv (UK) - York
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Super quick delivery!
23 mars 2026
Réponse de hmv (UK) - York
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
pre-order not ready on launch day
Pre-ordered the BTS album. It wasn't ready on launch day but was on the shop. I could have just picked one up from the shelf. Waste of time.
26 mars 2026
Réponse de hmv (UK) - York
Hi Emma
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Réponse de hmv (UK) - York
Hello,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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