Didn’t fancy risking delivery to door from experience of damage for other goods by post recently. So used hmv click and collect as was an LP gift. York store were very friendly and service great.
L'entreprise a répondu
Établissement
Changer d'établissement10A Coney Street, YO1 9NA York, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... Voir plus
L'entreprise a répondu
I placed on order to be delivered to the store. It arrived within a couple of days. The staff promptly found my order upon collection. I have used this method on several occasions and never yet had a... Voir plus
L'entreprise a répondu
HMV had an old series on DVD which I couldn't buy anywhere else. HMV website is easy to use and delivery was fast and efficient.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de musique
- Magasin de disques compacts
- Magasin de DVD
- Magasin de disques
- Magasin de matériel Hi-Fi
- Magasin de t-shirts
À propos de hmv (UK) - York
Écrit par l'entreprise
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Écrit par l'entreprise
- home of entertainment since 1921
Coordonnées de contact
10A Coney Street, YO1 9NA, York, Royaume-Uni
4,6
Excellent
530 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered a DVD keeps skipping
Ordered a DVD, keeps skipping in DVD player, not worth the cost of sending it back. I live in lreland, DVD came from the UK. Would not order again sadly, was so disappointed as we were all looking forward to watching this movie.
10 février 2026
Réponse de hmv (UK) - York
Hi Marie
Thank you for taking the time to leave us a review. We are sorry to hear your item was faulty apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Réponse de hmv (UK) - York
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Réponse de hmv (UK) - York
Hi Natalie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman up stairs at hmv and the lady on the front desk at hmv.
The gentleman up stairs at hmv, was a credit to your business. I bought a Neil Diamond album and reserved a Ben Barnes album.
Also the lady I picked the cd up from absolutely a pleasure to talk to them both.
3 février 2026
Réponse de hmv (UK) - York
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Well happy with the service can't fault…
Well happy with the service can't fault you 100
19 janvier 2026
Réponse de hmv (UK) - York
Hi Jason,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - York
Hi Adam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order easy to place
Order easy to place. Was a delay on dispatching it but they kept me notified.
15 janvier 2026
Réponse de hmv (UK) - York
Hello Alison
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Always delivered on time that was…
Always delivered on time that was specified.
Excellent service.!
15 janvier 2026
Réponse de hmv (UK) - York
Hi Michelle,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service well merchandised store…
Great service well merchandised store nice staff
21 décembre 2025
Réponse de hmv (UK) - York
Hi Julie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Josh was very helpful in finding me…
Josh was very helpful in finding me what I wanted, knew his stuff too
13 janvier 2026
Réponse de hmv (UK) - York
Hello Leah,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great music singers have got
Great music singers have got. Thanks for that. Still waiting one music. And go through the ones have bought. If I see anything I want will buy. Because I trust you.
9 janvier 2026
Réponse de hmv (UK) - York
Hi Deborah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Réponse de hmv (UK) - York
Hello Katie,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
great staff
18 décembre 2025
Réponse de hmv (UK) - York
Hi Jackie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered Christmas present
Out of stock item was ordered and despatched to my local store quickly. I was kept informed.
5 janvier 2026
Réponse de hmv (UK) - York
Hi Kate,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - York
Hello Kathleen,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Helpful and passionate staff!!
3 janvier 2026
Réponse de hmv (UK) - York
Hi Millie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great high street store
Great high street store
Excellent selection and choice
Fast delivery when ordering online
7 octobre 2025
Réponse de hmv (UK) - York
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Réponse de hmv (UK) - York
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
From visiting the shop in York
From visiting the shop in York. The staff were fantastic. A great choice of DVD. Brilliant store. Thankyou
31 décembre 2025
Réponse de hmv (UK) - York
Hi Susan
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our York store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Réponse de hmv (UK) - York
Hi Penny
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.