Home Leisure Direct Avis 

1 809
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service , table plays fantastic, Neil and Aaron was very helpful and installed my table with care and there surroundings in my home , top blokes Any questions I had they where very helpful D... Voir plus

Noté 5 sur 5 étoiles

Easy to use site and order process. I had some questions and staff (particularly Columbo) were v helpful, even suggesting a better pool table which was on offer at the time. Delivery quickly booked,... Voir plus

Noté 5 sur 5 étoiles

Our pool table fitters Neil and Aaron were very friendly, polite and informative. They worked efficiently and had excellent workmanship. They ensured the pool table went in exactly the desired locat... Voir plus

Noté 5 sur 5 étoiles

Alex Ireland was great. He answered all of my questions quickly and clearly. I appreciated his honesty and was surprised that he got back to me on the weekend. Alot of companies wait till Monday so I... Voir plus

À propos de l'entreprise

  1. Événements & divertissement

Écrit par l'entreprise

Multi-Award winning Games Room Retailer. Incredible range of the World's best products, many exclusive to us. Visit Europe's largest showrooms.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 809)

193 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding

From start to finish we had great service. We had several queries before purchasing and these were answered promptly and efficiently.
Delivery was as promised and Tyrone and Phil did an excellent job.
We love our table. Only criticism is the black dots came off almost immediately.

4 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Joe and Jaden delivered and installed…

Joe and Jaden delivered and installed my new pool table. Not only were they very professional but also extremely helpful answering any questions I had and offering lots of advice on how best to look after my table. Very pleased with my new table.

30 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Chris and Dom did a fantastic job…

Chris and Dom did a fantastic job installing my pool table. They were friendly, professional and clearly very knowledgeable. The whole installation was handled with care and attention to detail, and they were a real credit to the company.

Really pleased with the service and wouldn’t hesitate to recommend the company to others.

29 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Pool table delivery and installation

Neil and Aaron arrived with our pool table in the time scale quoted. They were very efficient and professional and answered any questions we had. They set the pool table up, paying attention to detail and advised on how to care for the product. They were very friendly and courteous.

24 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Pool Dining table

Amazing set up and amazing dining pool table very friendly and helpful . Pleasure doing business again and hopefully years of fun

24 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Really pleased with our pool table

Really pleased with our pool table, fantastic quality and great price. Excellent customer service, really helpful. Delivery arrived as arranged & the guys were friendly and professional. Would highly recommend this company.

16 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from start to install

We have had fantastic service from the team at Home Leisure Direct, from the initial enquiry about pool tables dimensions and specifications through the ordering process to delivery and installation. Phil and Duane installed the table with professionalism and care, they ensured it was perfectly level with laser precision. Very impressed with the table and would definitely recommend.

17 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

We had our new 6ft pool table delivered…

We had our new 6ft pool table delivered and installed yesterday and I have to say the guys were brilliant, quick and professional. The whole family love it! It’s fantastic and was up till midnight playing pool lol. Would definitely recommend Home Leisure Direct if you are thinking about investing in a decent pool table. Watch the video on their website, it was what sold the company to me in the first instance!

23 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I was only asking a question...

Jake deserves a special mention here.

I originally contacted the company with what I can only describe as a completely innocent, entirely non-committal query. I was merely asking questions. Just gathering information. Definitely not buying a pool table.

Somehow, through what I can only assume was a combination of Jedi mind tricks, advanced hypnotism and highly refined sales wizardry, Jake transformed that harmless enquiry into a confirmed sale with a contract seemingly constructed from reinforced concrete.

At that point there was apparently no escape.

Naturally, when questioned by the wife, I explained that I had essentially been hypnotised and that the purchase was completely beyond my control. I remain convinced this is the most legally robust explanation available to me. 😂

Joking aside, Jake was absolutely brilliant. Knowledgeable, helpful, friendly and incredibly easy to deal with from the initial enquiry right through to the sale. He clearly knows his stuff and made the whole process straightforward and enjoyable.

And a massive shout-out to the installation team too. They arrived exactly when they said they would, got straight to work and were incredibly quick, tidy and efficient. They clearly knew what they were doing, took care over everything and left the room looking fantastic.

The whole experience, from that supposedly innocent "just looking for some information" enquiry to having an absolutely cracking pool table sitting in the room, was first class.

Would I recommend them? Absolutely.

Would I contact Jake again?

Probably not without first hiding my wallet from myself. 😂🎱

22 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not trust them!

Do not trust them, misleading information on the website and from the staff, they are very rude when you call up, id hate to buy anything from them as i would guess they would not care at all, chased me into buying a pool table and then changed the price. Spoke to manager, who could not be bothered to speak to me, lost a customer..PLEASE AVOID!

17 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Happy Customer

I have today ordered an english pool table from Home Leisure and I'm incredibly appreciative of the service I have been given to date. The order has been a long time in the placing but Alex at Home Leisure has been incredibly patient in advising of all the table and delivery date options, always very timely and thorough in replying to my countless email queries! I couldn't have received better service. Thank you. Can't wait to get the table delivered and installed now!

17 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent from start to end

Visited showroom and had great advice from Alex with no pushy sales.
Bought signature pool table on line, excellent communication on delivery timeframe, Joe and Jaden delivered and were fantastic and efficient.
All round great experience from beginning to end.

3 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

We’re delighted with our Signature…

We’re delighted with our Signature Champion Premium Edition Pool Table. Alex in sales was incredibly helpful knowledgeable and friendly. Mitch and Max delivered and installed it too and were great. I highly recommend them.

15 septembre 2026
Avis spontané

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