Hometyre Avis 

Have used Hometyre Edinburgh for a number of years now; service from Tony is second to none. Always takes the time to explain things, very wiling to go the extra mile for you and the ease of the whole service is great! Will continue to use Hometyre for many years!

Managed to get a giant nail stuck in my tyre on the way to work that had completely blown my tyre.
Did a quick google search and came across these guys.
Great prices, got booked in the same day at my workplace and had my tyre fixed by Chris in no time.
All in all, great experience with this company and would recommend to anyone.

Engaged Hometyre for a puncture repair. Good comms from the start and tyre fixed next day in good time. Very efficient and friendly service.

I have never used a company that fits tyres at your home address before, so, after kerbing both nearside wheels in darkness and foul weather in Liverpool, splitting the tyres, I needed a full lift recovery to my home in the Wirral. My panic was "What do I do now. How are we going to get my Honda Accord Tourer to a tyre garage, I'll need another full lift....etc.,"

The next morning, my husband Paul, had a look on the internet and found Hometyre. How lucky he did!

We decided to give them a try and get four new tyres anyway. Paul placed our online order and requested an appointment for the following morning.

A young lady rang us a short time later to confirm and told us our fitter was named "Steve" who covered the Wirral area.

Sure enough, Steve rang us telling us he was ten minutes away and what a nice guy he was. Very friendly and a pleasure to deal with. He also did a great job!

I would have no hesitation in recommending Hometyre. Why travel to a tyre retailer and sit bored in their waiting room, when Hometyre come to your home.

We certainly made a discovery and could not be happier with the service.

First class, very professional and efficient. Well done!

Pauline

Avoid this company at all costs. I encountered tyre damage earlier this year from a Pothole. they repaired the wheel but then messed with swapping tyres. They declared inaccurately on the tyre report that all tyres were good tyres and all of the correct Tyre Sizes. I have now just had an MOT fail for an incorrect tyre size, despite them confirming all the same size. This should have been picked up when they did the tyre report inspection, regardless of if they fitted them or not. Where is the attention to detail? I have a one year old baby and this is a compromise of safety. I am referring this on. They are now refusing to apologise for this inaccurate Tyre Report confirming my car was sound. I have the evidence in black and white. (Both the report and the MOT fail). Home Tyre should not have produced a Tyre Report confirming tyre sizes and quality of tyre if they cannot conduct them accurately. I won't rest until this is resolved. They did advise of a temporary fix to the vehicle side in question, as the tyre may wear quicker. But this temporary advisory had nothing to do with producing an erroneous tyre report confirming all 4 tyres size 185/60/R15 but one was 195/60/R15. If any one presents their vehicle to a garage, they want to simply be advised if their car is safe with suitable tyres. They have also been extremely rude, patronising and defensive. (They even had the cheek to accuse me of going to another garage since!). They could have simply said "we made a mistake and we are sorry". I posted the proof on their Facebook page and they still had the audacity to deny making any error. They even said I had cropped things off (only my address, so people couldn't see my info on social media). These people are jokers for customer service! They inspected ALL tyres in March and now they say they are not responsible for their own Tyre Report!! My MOT was extended 6 months due to COVID-19, that's why only now their shoddy Tyre Report has come to light. Look below how defensive they have been! I have the proof and I am willing to show any customer! Be warned and go elsewhere for safety peace of mind! Read the other negative reviews on here! "Hometyres' director will do what he can to fob you off and in the process belittle you, insult you, call you a liar, talk to you very arrogantly, disrespectful, and all round do exactly the opposite to what he should, and that is to put his customer first. Disgusting !! Absolutely vile customer service!"
They did the same to me! Very arrogant, disrespectful and rude! Guess what, the customer is ALWAYS right and you lose every time!

Saved the day when another company left me in the lurch with a punctured front tyre. Keith, from the Sutton Scotney branch, arrived earlier than planned and was able to get me on the road again within the hour. Very professional and friendly service, giving the other tyres a pressure check and clean. Would definitely use them again.

Arrived promptly, very courteous and helpful. Great service and would definitely recommend and use again.

After a nail punctured my tyre I booked a repair on line with Home Tyre. Craig the local technician for Milton Keynes arrived as expected and explained that he would repair the tyre if possible. He was extremely helpful and pleasant and a real credit to the company. He managed to repair the tyre in no time at all whilst working in the pouring rain. I will 100% recommend to friends and family in the future when needed.

Excellent service. I have always taken my car to a tyre dealer before and was a bit dubious but this company and especially Daryl were first class. Easy to book, competitive pricing and efficient service.
Will definitely use again. Thank you.

Confirmed my order Monday morning and agreed on a timeslot of 4pm the next day. Tony the fitter arrived at 4:04 pm and got to work fitting the tyres and providing great customer service.

I would highly recommend using them. I have never used this firm before but I will be again.

Having rung all the usual suspects to no avail, I called hometyre. They managed to fit me in same day for 2 tyres and wheel alignment. I was very impressed with the service from Mark, who even took the car for a short test drive after fitting the tyres. Would use again. 10/10

I rarely feel motivated to write reviews online, but I was hugely impressed with Sergio today. I stupidly banged a curb, puncturing a rear tyre at 9am this morning. I limped the half mile home and rang the RAC. After about 20 minutes of recorded messages, I spoke to someone who explained my cover didn't stretch to doing anything with a car at home, and if I extended my cover they would send someone to fit a temporary tyre and follow me to a garage.
I then looked at some alternatives, and phoned Hometyre, who answered immediately. I was really impressed when they said they could come the same day, and even more impressed when they rang back to ask if they could fit me in earlier. By 3pm I had a new tyre fitted and everything resolved. The price was entirely reasonable, and Sergio was brilliant.

Rang a ‘big name’ drive tyre service and asked about the possibility of same day tyre replacement - I was just directed to do it all on the website. I politely asked again what were the chances of same day - I was told robotically it was a 3-4 day service! Rang Hometyre - the telephonist was extremely polite and helpful (spoke to two who were a credit to the company) said they could come later in the day but would keep me informed (they did!). Chris arrived early (but I had been told he would wait if we were not back home) and carried out the replacement, showing me the original tyre and explained why it could not be repaired. He was polite, friendly and professional - even entertaining the little boy next door as he carried out his work! Payment by card once work completed followed by emailed invoice with report on each tyre. I was very impressed that he washed down all my wheel hubs too! Would definitely recommend.

Frankly, I can’t recommend these guys highly enough. They have changed the last two sets of tyres that I have had and yesterday attended for a puncture repair caused by a large screw picked up on the road. I had stupidly ordered the wrong size tyre replacement in case the puncture could not be fixed (which was indeed the case) but the fitter Dave was sweetness and light, returning the next day to fit the correct one having located one in the meantime. This after having to refit the punctured tyre on the rim and then back on the car for the overnight so it was secure. No fuss or drama and very understanding about my mistake. Friendly, polite and skilled. A pleasure to have him around. They will continue to be the tyre company I will use. Many thanks!

Drove over a Stanley blade when arriving at work. Phoned hometyre who sent Tony before the end of the day. Unfortunately he was unable to repair it because of proximity to the sidewall, however they replaced it quickly with the same tyre, and did a full check of my others whilst there. Really friendly service.

I had 2 tyre's replaced by Hometyre, the guy that fitted them was nice enough albeit not the quickest - but all absolutely fine. Slight grievance is that they quote you without incl VAT, so ended up being charged more than expected once the tyre's were changed.

3 days later, I hadn't even driven my car in the meantime, and 1 of the tyres burst about 30 seconds from my home. Annoying, but these things happen. Hometyre are closed from Sat lunchtime until Monday morning so I had to wait a couple days to give them a call and let them know what had happened - again, inconvenient but not a big deal.

I called first thing Monday morning expecting to just get a 'we're sorry this has happened and we'll book a new time in with you to get it replaced.' No such thing. The guy at the office, Russell, was just so rude I couldn't believe it, not apologetic in any way and sounded like this was actually an inconvenience for him, not me. He made references that I must have done something to it and they'd make me pay again for it, without anyone even looking at it. So I wasn't hopeful.

The same guy that fitted them before came a few hours later, again unapologetic, checked my mileage could see it hadn't been driven (like I said, so I couldn't have done anything to it) and still was umm'ing and ahh'ing - called the office a few times leaving me waiting, waiting and waiting.

They then said I had to pay for a new tyre to be fitted, they would send the faulty tyre to the manufacturer and if/when they credit Hometyre they'll credit me back. Ridiculous process to make me pay again when it wasn't my fault, but I'd had enough by this point and just told him to change it. He changed it (after taking 45mins and now there was a second Hometyre van there as well) and very conveniently he had changed it to an even more expensive tyre and charged me more!

I asked how long it would be until I get my credit back and was told 'weeks or months' as the factory might be out of the UK. So let's just say I am not hopeful at all at getting my money back from this company.

I just wouldn't waste your time to be honest, something so simple has been made so stressful by these people and I am the one left majorly out of pocket for their mistake or a faulty tyre they fitted. A simple apology and replacement would have been so easy and I probably would have used them again, but now I will avoid at all costs.

Have used before and the whole experience was good. This time they replaced 2 front tyres but managed to lose (how???) he wheel centre covers which I will now have to replace. Was in the middle of a work call so didn’t have time to argue. Not good enough so won’t use again.

All arrangements and conduct of work by Mark were first class.

On time. Professional. Job done without a hassle!

Exceptional service from start to finish, Ben the mechanic was punctual, thorough and very knowledgeable. He went above and beyond and kept me informed the entire time.
I cannot recommend him highly enough and I will definitely be using them again.
Thanks very much to Ben and the Hometyre team.