Sidney Hooper & Co Avis 

Cowboys and scammers. NOT AT ALL "independent".

This company are just actors for the insurers, driving down the value of cars to ensure that scummy insurance companies always win and don't pay out their fair share. What's worse is that the "engineer" who came to check mine was so underhand and snide, pretending to be impartial and asking questions, thinly veiled attempts to undermine my (non-fault) claim after their clients lorry inexplicably smashed into my car for no reason. He also fed me a load of jargon rubbish trying to convince me that my car was worthless now and I'd have to accept £300. Lol. Absolutely disgraceful. Shame on you for being puppets for these big insurance firms. I'd hate to do your job - no morals or justice, just conning people for a big corporate. Well done!

I had my vehicle inspected by Sidney H Hooper & Co after a rear-end incident, and I’m genuinely impressed with the service. The engineer who attended was very supportive, professional, and took the time to inspect the car thoroughly — even checking areas beyond the basic requirement.
The whole process felt smooth and well-handled, and the engineer’s polite behaviour and clear communication made a stressful situation much easier. I truly appreciate the effort and professionalism shown throughout.
Highly recommended — thank you for the great service!

Very professional and courteous visit from the assessor.

The specialist came twice to check my car. What he said was the car is fine and will be fully repaired and paid for. And they end up saying my car was written off after 2 and half month of back and forth. They are useless. And I never recommend them. The specialist took 2 weeks or more just to send the report to hooper. So disappointing!

It only took one phone call to arrange an appointment for the independent assessor to attend and there was a wait of a week. I was given an afternoon slot between 12 and 4. I was sent confirmation of the appointment.
On the day, I hadn't heard anything and called to make sure they were coming. The assessor, Steve, called me half an hour before he arrived.
I have to say that he was very knowledgeable and efficient. He was able to reassure me that, although the car was uneconomical to repair, it wasn't a Cat S.
I would recommend Hoopers very highly.

I was going to give 4 stars, as a time slot between 8am -4pm is pretty hard to work with when you are doing driving lessons.However after explaining my situation Nigel the engineerAssesor gave me an hours notice by phone and Turned up nice and early so i was able to still go about my work after that .He was very professional,polite ,informative and helpful.Hence the 5 stars!

Simple inspection as my bike was a written off already by an engineer but the inspector turned up on time and was very pleasant in not so nice time in my life

The assessor that came must have been blind or just plain stupid, is blind with not seeing the damage on my car, lots of damage and the assessor only seen a scuff on the bumper and the broken grill, I'm also not sure how they assessed my car without putting it on a lift,
They must be getting paid extra off esure to say theres no damage when there clearly is

Very good! Had no problems!

Absolutely fantastic service, thorough inspection of vehicle no hassle at all,wud highly recommend,thanks,

Very good service thanks

Timely arrival of engineer. Rapid assessment.

Hi, was very easy to book on what’s app

Took Hoopers 3months to finally authorise repairs to motor home following mice damage. Repairer had difficulty getting same person to respond and insurance company appeared to have same difficulty. Appeared Hoopers wanted payment for 2nd visit and finally settled for video and phone call. Could and shoujj on d have been authorised much sooner, resulting in us having no motor home for a long time.

On time, polite, thorough and informative.

Mike was very professional and carried out his examination efficiently.

The inspector Wayne was great, came on time, called me before to let me know when he will arrive, and knew what he was talking about when he looked at my car! Made me feel at ease (as a female driver). Thanks

Waste of time! Took 2 weeks to come out and inspect my vehicle, took a few pictures and without fully inspecting my vehicle wrote it off. My advice is get a second opinion definitely!

The Engineer was highly knowledgeable about vehicles and clearly understood what was needed to repair my car. He was curious and courteous , and delivered an excellent service. Well done.