It's been nearly three weeks since I ordered my items, and only bits and pieces have arrived. Just for contacts, it was the same items, purchased at the same time, and already paid for. The distributo... Voir plus
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Don't be fooled by the look of the website. I've been buying from them since around 2009. Whenever I need something shipped with the utmost care, I go to Horticulture Source because it always arrives... Voir plus
I love this tool. Horticulture society's price point is a little over half of what it is on the very corporate Amazon's resale of the same tool. Even with shipping cost it is a way better experience... Voir plus
I ordered a large amount of pots, saucers and elevators. They shipped my order immediately, the freight shipment came in 3 days later. Not a single item damaged. I was really nervous about ordering fr... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Horticulture Source is your one-stop shop for over 12,000 high-quality gardening products. Whether you’re a home gardener or a commercial grower, we offer a vast selection to meet all your needs, including lawn and garden essentials, grow lights, nutrients and supplements, pumps, trays, pots, chillers, hydroponics, and more. With a focus on quality, affordability, and exceptional customer service, we strive to be the go-to resource for all your gardening and growing supplies.
Coordonnées de contact
Etats-Unis
- www.horticulturesource.com
3,8
Bien
114 avis
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Bait and Switch shipping price....
I had to pay more for shipping through a paypal link than was quoted on the website.. and if I had canceled i would be charged for a restocking fee so I was forced to pay extra for shipping. It felt like a bait and switch and I did not appreciate that.
16 septembre 2025
Réponse de Horticulture Source
Thank you for your feedback. We’d like to clarify how our shipping process works. At checkout, some orders are quoted with estimated freight—this is because the actual shipping cost can vary depending on the size, weight, and destination of the shipment. If the actual carrier cost comes in significantly higher than estimated (to the point where we would lose money fulfilling the order), we may ask customers to pay the difference.
Regarding restocking: we only apply a restocking fee if the order has already been pulled, packed, and prepared for shipment and then needs to be restocked. This helps cover costs like staff time, packaging, and card processing fees.
We’re transparent about these policies and always aim to work with our customers fairly. If you ever have questions about shipping quotes or fees, please reach out—we’re always happy to review and explain the charges.
Good price and fast shipping
Good price and fast shipping. Product arrived in great condition. Thank you
18 septembre 2025
All I can say is professional
All I can say is professional. Sent immediately after ordering and exactly what I expected. Which from my online ordering experiences thats not usually the case.
18 septembre 2025
Fast and efficient!
11 septembre 2025
I love this tool
I love this tool. Horticulture society's price point is a little over half of what it is on the very corporate Amazon's resale of the same tool. Even with shipping cost it is a way better experience and I am all for recalibrating the world of buying and selling so that smaller more genuine companies are the partners that I buy from. You have an amazing catalog of things that are useful. Thank you
2 septembre 2025
Best deal on the net
Best deal on the net! It got here so fast it almost gave me WHIPLASH!! I will definitely be buying from this company again. They beat my local grow store prices on almost everything, even with shipping costs! Great stuff!
25 juillet 2025
Your customer service is just ok
Your customer service is just ok. You can’t talk to somebody on the phone and when you send emails, they either don’t answer the question completely or take too long to answer. I wasn’t invoiced correctly. I did, however receive the right thing in a timely manner.
21 juillet 2025
Réponse de Horticulture Source
Thank you for your feedback. We’re glad to hear you received the correct item quickly, even after your order change. Your invoice reflected the original item ordered, but we made sure to ship the updated item you requested.
Regarding communication, we responded to all your emails the same day they were received. We’re always happy to clarify or answer additional questions if something isn’t clear. We appreciate your input and will continue working to make our communication even better.
Réponse de Horticulture Source
We’re sorry to hear about your experience and want to help. Our team is always available—just an email or contact form away—and we make every effort to keep our customers informed.
For your order, we show that tracking was sent for both vendor shipments, and we have not received any messages from you regarding missing items. Please check your spam or promotions folders, as our emails (including tracking info) may have landed there.
If you still have questions or need assistance, please reach out directly—we’re here to help and want to make things right.
Great company
7 juillet 2025
Fair to deal with
Ordered 2 replacement bulbs and one arrived broken. Following website instructions I contacted company and replacement was sent. It too arrived broken. Second contact did not produce an immediate response but third contact resulted in credit for second bulb.
21 mai 2025
Great prices and fast shipping......had…
Great prices and fast shipping......had trouble using the actual site....making payment was a bit complicated...but overall positive
21 mai 2025
Easy order procedure
Easy order procedure. Order updates via email. Quick shipping. Definitely will buy from this company again.
15 mai 2025
Deep Watering Tubes For Large Trees
The deep watering tubes are sturdy and large enough to use with large trees. I like that the hose easily slides into the tube. The sale price was great. The shipping seemed a little high. The shipping cost was almost the cost of the tubes. I bought the tubes because they were exactly what I wanted. Do you have rubber caps that can cover the top of the tubes so dirt doesn’t get trapped in the tube when not in use?
24 avril 2025
Great company!!!
17 avril 2025
Shipping must be GOLDEN
I wanted 10 gal buckets. I never heard of shipping being hundreds of dollars. Please be careful if you do buy anything.
30 avril 2025
Avis spontané
Réponse de Horticulture Source
Thank you for your feedback. It looks like you didn’t place an order with us, but we’re happy to clarify. Large or bulky items like 10-gallon buckets—especially in quantity—often require freight shipping on a pallet, which can cost hundreds of dollars depending on size, weight, and destination.
Because we offer deeply discounted wholesale pricing, we must pass on the actual shipping costs charged by carriers. All shipping charges are clearly displayed at checkout before payment. If you ever have questions about shipping options or costs, feel free to contact us—we’re always happy to help!
Product came without packaging
Product came without packaging. I'm suspecting they are used or returns. That was not specified in the description. They were just thrown in a box loose. Not even wrapped for protection. Disappointed considering the cost.
We have purchased this many times in the past and the curved scissors have always been received in protective packaging.
15 avril 2025
Réponse de Horticulture Source
Thank you for your feedback. We're sorry to hear you were disappointed with the packaging. Please rest assured that we do not sell used or returned items—your order was shipped brand new, directly from the manufacturer. Some manufacturers use minimal or bulk packaging, especially for larger discounts, which is how you received the items at 41% off retail.
If you'd like to return the items, we're happy to help—just reach out to our support team. We appreciate your business and the opportunity to make things right.
Fast shipping
14 avril 2025
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