Howdens - Norwich Avis 

Great to deal with. Claire was very helpful

I have absolutely nothing negative to say about my experience with Howdens and James McCall Kitchen Fitter, and that is a rare thing indeed!

This was my first kitchen reno and having wasted time at Wren where I was stalked around the showroom, felt I did their job for them during the design and was massively pressured to sign up, the stark difference at Howdens was a very welcome relief. From the moment I spoke to Angie at Whiffler Road Norwich it was just a totally pleasant experience. I knew what I wanted but Angie's input and feedback was invaluable and ultimately made sure I was happy with the end result. Where Wren told me what I wanted wasn't possible (just didn't seem to compute), with Howdens nothing wasn't doable, it was a total breeze, and way quicker from start to finish. For the same price as Wren with all their, frankly false, 'discounts'. And I got a better quality kitchen.

I'd always thought Howdens was more expensive but that's not the case at all. Even when I needed to trim my budget, Angie and James went above and beyond to help me find perfect solutions. I visited the showroom as many times as I wanted during the process and was always welcomed (as was my dog).

James McCall expertly project managed the fitting, plastering, plumbing, electricals, decor and flooring with enthusiasm, liaising closely with Howdens throughout. His advice and patience was so invaluable to me. Both he and his team are really friendly, professional and flexible and at my request, finished earlier than planned.

I 100% recommend Angie and James and if you, like me, are under the impression that it will be more expensive and difficult because Howdens 'only sell to trade', its really no different to anywhere else; I paid Howdens for the kitchen and James for the fitting, just like you would any other place.

A huge thank you to everyone for a fantastic kitchen and positive experience.

From start to finish Danuta Dabska (Norwich- Whiffler Road) has been brilliant in ensuring I get my perfect kitchen! I had a couple of units that came scratched on arrival but Danuta dealt with this right away. I was kept updated throughout the process and every conversation had has been a pleasant one! I Can’t thank you enough. If only every one was so efficient!!

Great unit, now constructed it looks great in the bedroom.

Great help from all the staff at whiffler road Howdens . Thanks Claire for your patience and help to secure recent kitchen . Cheers Rob H

Following a major water leak to my property, the insurance company sanctioned a brand new kitchen. My life saver was Angie from Whiffler Road branch. Having already been out of my home for over nine months, with having to deal with various tradesmen, Angie came to the rescue, and in my hour of need managed to order a brand new kitchen within a week (bearing in mind this was over the Christmas/New Year period). I will have no hesitation in giving the highest recommendation to anyone in need of the same service

First class service as always. Helpful stuff are working there.

Great service definitely use again and good prices. Many thanks mark.

Very helpful staff and very knowledgeable.

The staff at Howdens Norwich were very knowledgable of the products etc.
When i made collection the staff were so helpful and thorough in making sure my order was complete and accurate before allowing it to be loaded.
I wish more suppliers had such good customer service.
I will be using Howdens again and will recommend colleagues to use them in the future

Really helpful as always
Had some tricky door sizes and issues but thanks to their product knowledge we soon found a good and viable solution thank you to Claire and Danuta for your help

Always recieve a great service from Gary and his team at Whiffler Road.

Very helpful throughout, happy to replace change ,deliver missing parts, no problems with communication... very helpful with design, well priced great product.

Efficient, straightforward and factual, Delivered as arranged

Great quality products for a property refurb, for the money the doors we bought are very solid. Helpful sales people in the branch as well.

We are doing a complete house renovation. Customer service in Norwich is really super friendly and efficient. A special Thankyou to our kitchen designer Elliot Sauverin in 2022 and the receptionist Danuta. Thankyou both for all of your help and looking forward to working with you on our next property.

Dealt with 2 branches, Cromer and Wiffler Road, brilliant, quick and efficient service as always.

Excellent service very helpful person, and immediate help to load goods purchased.