I wanted some extras adding to my already Howdens kitchen so went to the Cwmdu store and met Darren, one of the kitchen design team. He came to our home very quickly and advised what was possible. Wi... Voir plus
L'entreprise a répondu

Units 34, 34a & 34b, Cwmdu Industrial Estate, Carmarthen Road, SA5 8JF Swansea, Wales & West, GB
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I wanted some extras adding to my already Howdens kitchen so went to the Cwmdu store and met Darren, one of the kitchen design team. He came to our home very quickly and advised what was possible. Wi... Voir plus
L'entreprise a répondu
Five star service received from start to finish! The whole team from our carpenter/fitter to our designer & the Team at Howdens Cwmdu! Nothing was too much trouble for anyone. They gave us... Voir plus
L'entreprise a répondu
Having visited two other well known kitchen companies they definitely could not compare to Howdens Cwmdu, Swansea! From beginning to end we couldn’t fault the service received from Paul Penhale. P... Voir plus
L'entreprise a répondu
We wanted some storage for a bedroom that once was used as an office so needed cupboards that could be versatile for our needs. Paul, one of the designers came out to look at the room and our needs a... Voir plus
L'entreprise a répondu
The UK's No. 1 Trade Kitchen Supplier.
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Units 34, 34a & 34b, Cwmdu Industrial Estate, Carmarthen Road, SA5 8JF, Swansea, Wales & West, Royaume-Uni
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Tried exchanging a 600mm base unit for a 700mm base unit as wrong measurements on plan so now stuck with a base unit I cannot use. Leg’s not fitted but in bag intact. Hi

Réponse de Howdens - Swansea Cwmdu

Réponse de Howdens - Swansea Cwmdu
Terrible..
Suppose to be selling kitchens to people in the trade and traders. If customers have a builder involved the kitchen is suppose to go through the builders account.
No this did not happen, my customer was set up as a one time trader who works in a clothes retail store. Now has purchase it under their own name with no benefits to myself.
After being told they will put something in it for me.
The staff are a shambles, boys on the desk have no idea what they are doing. Managements is damn right rude. And they all bend the rules to benefits their pockets not the traders.

Réponse de Howdens - Swansea Cwmdu
Far too excited to take court action for a debt. So much so that they ruined my less than a year old business with a CCJ.
Edit: Your replay was not personal nor was it helpful. Providing internal feedback doesn't help me at all.

Réponse de Howdens - Swansea Cwmdu
Measurement on kitchen plan off by 150mm which made us has a tiny 300 draw unit, until fitted didn't realise we could of had 400 or 450mm draw unit.
As usual with howdens, wrong units arrived. Happens all the time. Fixings for units are so tight, luckily I keep spares from other kitchens otherwise wouldn't have enough to fit correctly. Draw runners are horribly fitted as they are really stiff and hard to open and close, 700mm unit for sink has zero room after their plumbing kit is like 4 times the size it needs to be. Kitchen carcasses are not built very well and there is damage on them too but couldn't be bothered with the hassle to replace as they won't take the blame for it. There are so many points I can say here but this is just this ONE kitchen. But that's why they have cheaper kitchens.

Réponse de Howdens - Swansea Cwmdu
Very friendly knowledgeable salesman , looking forward to running my next project through Howdens

Réponse de Howdens - Swansea Cwmdu
I think howdens are fantastic and would highly recommend over any other kitchen supplier just for there ease of customer service and any problems are dealt with immediately unlike wren where I’ve waited days and days to get answers

Réponse de Howdens - Swansea Cwmdu
Terrible customer service this morning from the manager at this store.Took damaged kitchen draw back because of small damage which I think was a fault and had a cheek to tell me I damaged it after spending £6500 for kitchen in cash.Also supplied me cooker hob with no filters.Shocking customer service😡Cwmdu store swansea

Réponse de Howdens - Swansea Cwmdu

Réponse de Howdens - Swansea Cwmdu
.Every time I have cause to visit Howden's of Cwmdu Swansea the staff are professional, knowledgeable and very helpful. Keen to help and advise, from the manager down to the warehouse staff they all seem happy with their work and willing to help on every occasion.

Réponse de Howdens - Swansea Cwmdu

Réponse de Howdens - Swansea Cwmdu
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