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Noté 5 sur 5 étoiles

Cannot recommend this company highly enough. Product (sheepskin hot water bottle) is exquisitely made and feels like my childhood teddy bear! The packaging was amazing and the delivery was so quick. L... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I discovered Hyde &Hare earlier this year and have made a few purchases since then. I value this company as the products are of excellent quality and the customer service is superb. I have received q... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We decided to replace worn area rug in bedroom with Hyde and Hare real sheepskin rug (Carmel). Online purchasing easy to navigate, delivery prompt and nice little touches with a card from Hyde and Har... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow what a find! I had been searching high and low for the right sheepskin… and then I happened upon Hyde and Hare - great products at great price. My purchase - a beautiful double step skin arrived w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de design et de décor intérieur
  2. aussi dans
  3. Fournisseur de peaux et de laine de mouton
  4. Magasin de meubles
  5. Magasin de vêtements

Écrit par l'entreprise

The Home of Natural Fibres At Hyde & Hare, we turn to nature to discover the art of slow living. Drawing on age-old traditions, we celebrate the inherent beauty of natural fibres. We want to help you embrace a sense of calm in stolen moments, quiet evenings and sleepy Sunday mornings, even if you have a busy lifestyle. Founded by Piers Dickinson in 2019, our vision has been rooted in the Scandinavian concept of Hygge. We embrace simple pleasures and seek cosiness and contentment – whether that looks like spending time with loved ones or enjoying a new book in your peaceful sanctuary. "Our promise to you is that our furnishings and furniture are made from the finest sustainable, renewable fibres by skilled makers. We’ve all become more aware over the years of the environmental and health benefits of natural fibres, and they really are the most thoughtful way of bringing quiet luxury to your space."


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

178 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(178)

91 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super

Super, quality products at great prices, delivered in excellent packaging, 100% pleased

28 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Cannot recommend this company highly enough!

Cannot recommend this company highly enough. Product (sheepskin hot water bottle) is exquisitely made and feels like my childhood teddy bear! The packaging was amazing and the delivery was so quick. Love, love, love this superior company...

14 octobre 2026
Avis spontané
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Réponse de Hyde & Hare

We’re so pleased your order brought back a special childhood memory and that you enjoyed the whole experience. Your recommendation means so much to us.

Noté 5 sur 5 étoiles

A wonderful company. Highly recommended.

I discovered Hyde &Hare earlier this year and have made a few purchases since then. I value this company as the products are of excellent quality and the customer service is superb.
I have received quick responses to emails and also friendly, helpful assistance when I have called to ask a question.

20 août 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for coming back to us and for sharing such kind words! We’re so pleased you’ve enjoyed your purchases and that our team has been able to help along the way. It’s a pleasure to have your support.

Noté 5 sur 5 étoiles

I saw the sheepskin cushion I liked the…

I saw the sheepskin cushion I liked the look of online and with the summer discount bought it. It came beautifully packaged and is a quality cushion and so soft. I was so pleased I bought another, then two seat pads and then another two seat pads….. simply a happy customer.

21 août 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for your continued support. We’re so pleased you’ve loved each purchase and had such a positive experience with us. It really means a lot.

Noté 5 sur 5 étoiles

Fantastic service from Hyde & Hare

Fantastic service from Hyde & Hare, from ordering to delivery. My rug was beautifully packaged and is stunning! Had a query around the colour which was answered promptly via email. Well done to the Team from one happy customer 🤩

20 août 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you for the lovely review. We’re so pleased you had a great experience from start to finish and that our team could help with your query. We hope you enjoy your beautiful rug!

Noté 5 sur 5 étoiles

Customer service

The customer service from Hyde and Hare was potentially the best customer service team I've ever dealt with, very fast replies, very helpful and ultimately got my issue sorted within a day.

13 août 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you for such wonderful feedback. We’re so pleased our team could respond quickly and resolve everything for you. Your kind words mean a lot to us.

Noté 5 sur 5 étoiles

Lovely sheepskins

Lovely sheepskins, soft, with a natural shape. I bought 2 to replace some generic dyed brown cut to shape sheepskins that i have had for a while. There is no comparison, will buy again for sure

8 mars 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you for the lovely feedback. We’re so pleased you appreciate the natural quality and softness of your sheepskins, and we look forward to welcoming you back.

Noté 5 sur 5 étoiles

Super responsive team and truly…

Super responsive team and truly beautiful, high quality products

14 août 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you for your kind words. We’re so pleased you’re happy with both our service and the quality of your purchase. We really appreciate your support.

Noté 5 sur 5 étoiles

Beautiful sheepskin rug

We decided to replace worn area rug in bedroom with Hyde and Hare real sheepskin rug (Carmel). Online purchasing easy to navigate, delivery prompt and nice little touches with a card from Hyde and Hare thanking us for purchase that enhanced even more their excellent customer care. The rug is beautiful. Very happy.

3 août 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you for the lovely review. We’re so pleased you’re happy with your beautiful rug and enjoyed the personal touches throughout your experience. Your support means a lot to us.

Noté 5 sur 5 étoiles

Lovely product, will definitely use again

I ordered the double shearling rug in oatmeal from Hyde & Hare and absolutely love it. Just as expected from description and photos on the website , if not better. Great product and beautifully packaged.

31 juillet 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you for the lovely feedback. We’re so pleased your rug exceeded expectations and that you enjoyed the beautiful packaging. We look forward to welcoming you back.

Noté 5 sur 5 étoiles

Beautiful!

Truly beautiful products! Packaged lovely, and the quality is like no other. I have the rug and received the hot water bottle as a gift at Xmas time. Cannot recommend this wonderful company enough - thank you 🥰💕Will certainly be purchasing more xx

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Beautiful item

Beautiful item, it was packed so lovely and I just love the card with the note, care instructions card which is super helpful, I could not recommend enough just a gorgeous rug.
Quality 10/10

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Gorgeous Products

I recently purchased a few different rugs and cushions in different sizes and shades and I am delighted with the quality of the items, they look and feel so luxurious. They are way superior to similar products I previously had. I also had experience of dealing with the customer support team with a query, and the service I received was excellent. I would without hesitation, recommend this company 😀

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

I bought two sheepskin cushions which are gorgeous and add texture to the room. I had been expectting to receive an extra cushion as per the offer advertised but it didn’t arrive. I contacted the company who explained I hadn’t specified or ordered it at the time of my initial order. However it was no problem and my free cushion arrived very swiftly. Excellent customer service!

10 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent quality products- the…

Excellent quality products- the sheepskin seat pads are thick and luxurious. Superb customer service - I couldn't add the complimentary cushion to my order and Melissa saw to it that one was added to my order just before it was packed and sent. The complementary pillow is also stunning- my son can't stop cuddling it. Really nice shopping experience- I'll be back!

9 juin 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for your lovely review.

We really appreciate your support and hope to welcome you back again soon.

Noté 1 sur 5 étoiles

Beware

Beware! I have alot to say not just about this item. I orders this and received an almost black color instead of this light brown. I bought these to match on side by side chairs. I was told it said that it was a “unique” fleece on description so it was not their fault. If I wanted the black i would have selected the black fleece in a separate selection. On top of that if you are not in the same country please beware I spent HUNDREDS returning a rug that I had accidentally double ordered. That was because of customs that they make you pay both ways and delivery price that you will have to cover.

8 avril 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you for your feedback. We’re sorry to hear you were disappointed.

With regard to the duplicate order, both orders were placed separately and sent out in good faith. Unfortunately, we were only contacted after both had already been delivered, or we would have done our best to intercept it sooner.

For the return costs, we’re afraid we do not determine carrier charges, duties or taxes. These are covered by us when sending orders out to you, but as the return was arranged through your own chosen method, we had no control over the costs involved. We were not contacted to assist with the return in order to provide guidance.

We have issued full refunds for the items returned and also offered free exchanges.

We are again very sorry for the disappointment, it is not what we want our customers to experience.

Noté 5 sur 5 étoiles

Wonderful customer service & beautiful products

Wonderful proactive customer service from Melissa at Hyde & Hare!
I ordered a sheepskin cushion, which is absolutely gorgeous, however during the delivery process Melissa spotted that somehow I had created two separate accounts and double ordered. She contacted me to let me know, sort it out, and refund the mistaken order. How often does that happen nowadays! Great customer service and quality products.

4 juin 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for your kind review.

We truly appreciate your support and lovely feedback. x

Noté 5 sur 5 étoiles

Fantastic customer service really go…

Fantastic customer service really go over and above and exceeded my expectations. The rugs are absolutely divine I am so happy.
Shout out to Melissa who was great and helpful.

3 juin 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for your lovely review. It’s great to hear you’re so happy with your rugs, and we really appreciate your kind words about the service you received. x

Noté 5 sur 5 étoiles

Beautiful product which arrived…

Beautiful product which arrived quickly, all beautifully wrapped. Excellent, personal customer service . Thoroughly recommended. Whilst the product seemed quite expensive, I felt the quality was worth the investment.

18 mai 2026
Avis spontané
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Réponse de Hyde & Hare

Thank you so much for your kind review. We’re really pleased to hear your order arrived quickly and beautifully wrapped, and that the quality felt worth the investment. We truly appreciate your recommendation. x

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