My favorite carpet looks brand new after using it. I recently purchased some carpet cleaning products(water purifying tablets) from this store, and I'm amazed at how well they work. Great price and gr... Voir plus
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I have already given a great review for your product so I don't know where it went. I did submitt it so this may a problem at your end, Anyway, Your Aquatabs product is perfect for my motorhome, ha... Voir plus
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Absolutely brilliant company to purchase all your cleaning requirements from! I have used this company now for a number of years and have always been extremely happy with the quality of the items I h... Voir plus
L'entreprise a répondu
I bought a bulk load of aquatabs chlorine tablets which should have arrived with up to 5 years shelf life as per maker policy (I buy 3-4 years worth at a time). However, after checking on arriv... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de produits de nettoyage
- aussi dans
- Fournisseur d'équipement de nettoyage et d'entretien
- Piscine
- Service e-commerce
- Vente d'équipement de fitness en gros
Écrit par l'entreprise
Hygiene4Less are a BS EN ISO 9001:2015 accredited company who are part of the Maclin Group. Established in 2003, we are B2B & B2C suppliers of a wide range of principally UK produced Cleaning, Hygiene and Maintenance Chemical products.
For all your Cleaning, Hygiene & Maintenance Chemical Needs – Look No Further!
Écrit par l'entreprise
- Hygiene4Less products are manufactured to tight specifications. We take great care to ensure that the products you receive are as described in terms of both appearance and performance and meet all the necessary and current legislation where applicable. All of our Own Brand Products are UK Manufactured. We produce products for most industries including Schools, Care & Residential, NHS & Hospitals, Dental, Gyms, Facilities Management, Industrial, Nuclear, Cleaning, Disinfection and Hygiene Companies.
Coordonnées de contact
Unit A3, Risby Business Park, IP28 6RD, Risby, Royaume-Uni
- 01284 810 887
- info@hygiene4less.co.uk
- www.hygiene4less.co.uk
4,8
Excellent
837 avis
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Réponse de Hygiene4less
Thanks for taking time to leave a review. We really appreciate your support and thank you for you order.
Product supplied with short shelf life
I bought a bulk load of aquatabs chlorine tablets which should have arrived with up to 5 years shelf life as per maker policy (I buy 3-4 years worth at a time).
However, after checking on arrival the tablets only had 6-7 months shelf life remaining so most would not be any good for me. I offered to send these back and receive longer shelf life replacements however the company said not available and no need to return and that they would refund in full which followed a few days later.
I would have rated 5* as excellent after sales customer service however I had to drop one star as this should not have slipped through the net.
I will still buy again from this company based on the good experience and prices.
14 mars 2022
Réponse de Hygiene4less
Thanks so much for the feedback and for the review. We have tightened up our stock control to ensure this does not happen again. Thank you for your business however, it is much appreciated.
Réponse de Hygiene4less
Thanks for the review. I am pleased to hear the product arrived quickly and safely.
Réponse de Hygiene4less
Many thanks for taking the time to leave a review. We really appreciate it.
Réponse de Hygiene4less
Thank you for the review and I am glad you liked the surprise in the package !
I am more than happy with this company
I am more than happy with this company. Used them a few times. The delivery is quick.
18 février 2022
Réponse de Hygiene4less
Thanks for leaving a review. I am pleased that you delivery arrived quickly. We do review deliveries with our Courier company and they are always pleased to hear feedback.
Réponse de Hygiene4less
Katie,
Thank you for the feedback, however we are a little confused.
Perhaps you could elaborate as to what you were trying to achieve with the product, the volume of water you were putting the granules into and how much you used?
We sell a lot of this product and have only ever received positive feedback regarding it.
I look forward to hearing from you.
Kind regards
Rob
Hygiene4Less
Quick and reliable
27 janvier 2022
Réponse de Hygiene4less
Many thanks for taking the time to leave a review. We really appreciate it.
Great service from start to finish
19 janvier 2022
Réponse de Hygiene4less
Many thanks for taking the time to leave a review. We really appreciate it.
Réponse de Hygiene4less
Thanks for leaving a review. I am pleased that you delivery arrived quickly. We do review deliveries with our Courier company and they are always pleased to hear feedback.
Prompt delivery
Prompt delivery, as always. Will continue to order and definitely recommend Hygiene4less.
16 janvier 2022
Réponse de Hygiene4less
Thanks so much for the feedback. Much appreciated.
Réponse de Hygiene4less
Thanks for taking time to leave a review. We really appreciate your support and thank you for you order.
Réponse de Hygiene4less
Thanks for taking time to leave a review. We really appreciate your support and thank you for you order.
Poor! (update)
All sorts of problems with delivery. When my order eventually arrived, the packaging was badly damaged and the bag leaking. I raised a formal complaint but nobody bothered to come back to me. I’d avoid these people, certainly wouldn’t buy from them again.
** The supplier didn’t get back to me directly but did respond online to my review. They claim to be ‘relieved’ to see that the damage to the packaging was ‘minimal’ and that only the external packaging was affected. In fact, the damage was extensive, and the internal plastic bag was leaking - not too much was lost so I accepted delivery (shouldn’t have with hindsight) as I needed the salt a.s.a.p.
Moreover, they falsely assert (in order to discredit my review perhaps?) that I angled for a refund whilst retaining the goods. This is COMPLETELY untrue, I in fact asked for nothing. All that I expected was an explanation as to what happened to my order and perhaps an apology - as it transpires, neither was forthcoming. A masterclass in how not to exercise good customer service! **
14 décembre 2021
Réponse de Hygiene4less
Dear Mr Fagan,
Thank you for your feedback, and firstly let me say sorry for the problems you have experienced with our third-party couriers. We use the APC network, one of the biggest and most reliable next day couriers in the UK and have very few issues given the volumes we ship. I do accept how frustrating it is when operations do not run as smoothly as they should.
I am relieved to see the photos you provided shows only minimal damage to the exterior of the package and not to the contents and items ordered.
Your complaint was being processed by a member of our management team at the point you left your review. Unfortunately, your request for both a full refund and for you to keep the goods, is not something we can accept. I trust the Ice Melt is performing to expectations.
Excellent product and service
9 décembre 2021
Réponse de Hygiene4less
Thanks for taking time to leave a review. We really appreciate your support and thank you for you order.
Excellent service.
2 décembre 2021
Réponse de Hygiene4less
Thanks for taking time to leave a review. We really appreciate your support and thank you for you order.
Réponse de Hygiene4less
Thank you for taking time to leave a review. I see that you order regularly and we really appreciate it.
Rubbish delivery service
30 novembre 2021
Réponse de Hygiene4less
Mr Florio, further to our telephone conversation today, I would like to confirm that courier service have attempted delivery of the package 3 times and have left you contact cards on each occasion. If you are not available during day to take delivery of the item, then you can indicate a "safe place" with the courier where they can leave the parcel for you. I have asked them to make a further attempt to deliver this item to you.
I am, however, saddened that your review offers no insight about our actual business, the product range, the website or the ease of ordering and is based entirely on the actions of a 3rd party.
Réponse de Hygiene4less
Thanks for the review. I am pleased to hear the product arrived quickly and safely.
Nice touch
They delivered super fast and good quality products. They even added some hygiene products as well which was a nice touch.
22 novembre 2021
Réponse de Hygiene4less
Thank you for the review and I am glad you liked the surprise in the package!
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