iConvey Avis 

120
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Polly and Catherine from the moment of contact are efficient and so pleasant to deal with. I’ve only been with iconvey 24 hours and they have already done more than my last solicitors on a purchase.... Voir plus

Noté 1 sur 5 étoiles

The solicitors they put me in touch with have been awful. Terrible service, now on third conveyancer with Eric C Smith law and each time we get passed along the new person seems to be starting from... Voir plus

Noté 4 sur 5 étoiles

My experience of iConvey has been positive. The quote I got wasn't the least expensive compared to other online companies, but I decided to use their services due to the lower quote plus a friend ha... Voir plus

Noté 1 sur 5 étoiles

Absolutely awful service.They placed me with an awful and unhelpful solicitor whom I had to report to the Legal Ombudsman in the end. I-Convey could not have been less helpful and supportive despite a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

Your best place for a competitive and professional online conveyancing service, whether you are buying, selling or remortgaging your home, rest assured you are in safe hands. Visit us - www.iconvey.co.uk


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

120 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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3,6

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(120)

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Noté 5 sur 5 étoiles

I would definitely recommend iConvey…

I would definitely recommend iConvey for conveyancing and customer support services. I initially spoke with Polly, who then introduced me to Fidler & Pepper solicitors. I was kept updated throughout the process and completed earlier than expected. Will definitely be using again.

4 février 2019
Avis spontané
Noté 4 sur 5 étoiles

My experience so far...

My experience of iConvey has been positive. The quote I got wasn't the least expensive compared to other online companies, but I decided to use their services due to the lower quote plus a friend had used them previously.

I was dealing with Debbie. The service I received was swift and efficient both by email and phone. I've seen reviews that are more negative about the companies iConvey put them in touch with. I will reserve judgement for now as I'm only a few days into the process.

1 février 2019
Avis spontané
Noté 5 sur 5 étoiles

I dealt with Tracey from iConvey

I dealt with Tracey from iConvey. She put me in touch with a law firm to for the sale and purchase of my property. Even when I had questions about somethings the solicitors wanted Tracey answered them so she didn’t just leave me to deal with it myself. Sadly the sale didn’t go through but I’ve been told I get my initial deposit back. All round a nice experience and if I need a solicitor again I will be going through iConvey.

21 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

I spoke with Polly from iConvey

I spoke with Polly from iConvey, who referred me to Swift. I was so happy with the speed of the conveyancing and how I was updated through the process. I would definitely recommend!

21 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

We used Iconvey for the sale and purchase

We used Iconvey for the sale and purchase of our house, we found Georgia was very efficient at getting us in contact with our solicitor and we have found our solicitor to be equally as efficient. Thank you iconvey.

15 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Very good service

Would definitely recommend, communication was good from start to finish, Georgia worked really hard throughout the process and nothing was to much trouble.

15 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

I spoke to one of your agents - Polly. I found her to be professional, friendly and polite and extremely helpful. Although I didn't take up your service at this time as I have decided not to proceed with a sale, I would certainly recommend iConvey to anyone

14 janvier 2019
Avis spontané
Noté 5 sur 5 étoiles

Used the iconvey team to handle my…

Used the iconvey team to handle my purchase. Bit nervous at first as a first time buyer but so pleased I went with them. They sent my case through to Swift in Manchester, again a bit nervous as I'm in Essex but the price difference from my local law firm was massive so decided to take a chance. I have never regretted going with iconvey, Swift were great but the fact that iconvey were there to answer any queries I had was also really helpful to me especially as I had so many questions. I will be back when I next move thanks again.

13 janvier 2019
Avis spontané
Noté 2 sur 5 étoiles

Beware of who they put you with you probably will regret it

Have used them twice the 2nd time they pushed me in the direction of PCS Legal worst solicitors I have ever been trapped into using. I won't be using iconvey or an 'internet' solicitor again appalling experience. beware of the money you pay upfront to iconvy they quickly tell you 'don't worry that will come off the bill at the end'. In fact it doesn't I queried it as it hadn't been deducted off my completion statement, to be told by iconvey it has already been taken off on the quote, the written quote does not show that (I had to ask for a written quote at the quote stage) so you pay what the quote says your upfront payment to them is not deducted off the final bill as they lead you to believe. They need to be a little more transparent about that . I could have got a local high street solicitor for what I paid.
Your comments have been edited below since you 1st posted your reply, It matter's not one jot how long the national average transaction takes and how long my transaction took, It was a short chain of 3 people who were all cash buyers NO MORTGAGE INVOLVED. The point is I had to do all the work the were uncontactable, didn't reply to phone calls or emails to me or anyone else in the chain that needed to speak to them, their report on my purchase was poor, I had to push them all the way to get any action, their attitude came across as you are a nuisance even though I was paying them for a service. the completion statement that I had to Chace never arrived until 4 days after completion It was wrong as I expected to the tune of aroung £75, again I had to chase them to pay the refund They are rubbish, stop editing your comments and leave it now for all to read.

4 janvier 2019
Avis spontané
Logo de iConvey

Réponse de iConvey

Good Morning David
I am sorry that you felt PCS did not live up to your expectations & they are aware of your feedback
I apologise that the upfront fee was not communicated to you clearly, as instead of saying the fee comes off your quote we should have advised that we do this by reducing your quote by £58.80 before passing it to the law firm.
However on a more positive note, we are delighted that PCS completed your sale & purchase in 7 weeks. The national average for selling and buying a property in the UK, as advised by Gov.uk is 2 - 3 months. We wish you well in your new home.

Noté 1 sur 5 étoiles

Didn't realise iconvey pass details on…

Didn't realise iconvey pass details on to other solicitor which wouldn't have been a problem if the solicitors stuck to the original quote but the delay caused in rectifying the over charging meant I lost out on the property! To add to this I lost out on the deposit iconvey took at the start! Requested a refund but nothing still months later!

17 novembre 2018
Avis spontané

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