Having washed my car earlier in the week (at IMO), I was disappointed to find adjacent road resurfacing had left all the cars in my road covered in thick dust. I booked another wash at IMO and at the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSheffield Road, S41 7JQ Chesterfield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Generally a good experience and the operatives in Chesterfield are professional but not always in a great mood 🤣 car wash’s are on the expensive side and the quality of the wash is good but could be... Voir plus
L'entreprise a répondu
Been emailed asking to provide a review when I haven’t even been able to use the wash yet because the location closed 2 hours early. purchased a wash online and headed to the car wash after work, got... Voir plus
L'entreprise a répondu
I take my car here regularly, the staff are always friendly, I’m in and out in about 5 minutes and my cars always been spotless. I’m not sure what more you could expect honestly! Great service in my... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Coordonnées de contact
Sheffield Road, S41 7JQ, Chesterfield, Royaume-Uni
4,0
Bien
40 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de IMO Car Wash - Chesterfield
Nathan,
We're glad our team provided great service and cleaned your car well. Thank you for your feedback!
IMO Car Wash
Good attention!
19 février 2026
Réponse de IMO Car Wash - Chesterfield
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
bad manners poor service all round
bad manners poor service all round, operator moved a customer car with wheels spinning burning rubber, i would never leave a car for valeting at this imo in chesterfield
21 mai 2026
Réponse de IMO Car Wash - Chesterfield
Colin Heath,
We are concerned to hear about your experience. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
The staff at this place is a disgrace
The staff at this place is a disgrace. The guy i dealt with last time was rude and unhelpful. He spoke to me like i was a bit of crap on his shoe. Will definitely not go back here
6 mai 2026
Réponse de IMO Car Wash - Chesterfield
Rachael Watkins,
We appreciate you bringing this to our attention. Please can you get in touch with us directly on the following email providing more information regarding the interaction?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Road resurfacing left my car covered in dust ....
Having washed my car earlier in the week (at IMO), I was disappointed to find adjacent road resurfacing had left all the cars in my road covered in thick dust. I booked another wash at IMO and at the next opportunity, drove down there. There was no queue, my QR code was scanned by the operator, and through the carwash we went. Great result as always.
29 avril 2026
Réponse de IMO Car Wash - Chesterfield
.John McG,
We're happy to hear that our service provided a great result after the road resurfacing dust affected your car. Thank you for sharing your positive experience with us!
IMO Car Wash
Nice friendly staff.
27 avril 2026
Réponse de IMO Car Wash - Chesterfield
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
closed before the stated closing time, not for the first time either
Been emailed asking to provide a review when I haven’t even been able to use the wash yet because the location closed 2 hours early. purchased a wash online and headed to the car wash after work, got there at 17:00 and it was closed (meant to be open until 18:30) so haven’t even used the wash yet. Maybe wait until wash vouchers have been scanned before asking for a review 😂
21 avril 2026
Réponse de IMO Car Wash - Chesterfield
Consumer,
We appreciate you sharing your experience. We regret that the location closed early, preventing you from using your wash. We'll review this feedback to improve our service and scheduling accuracy.
IMO Car Wash
Highly recommend
Had a car issue
The guys went above and beyond to help us out
Highly recommend
17 avril 2026
Réponse de IMO Car Wash - Chesterfield
Ian Webb-Austin,
We're happy to hear that our team went above and beyond to assist you with your car issue. Thank you for the recommendation; we appreciate your feedback!
IMO Car Wash
Réponse de IMO Car Wash - Chesterfield
Scoop,
We appreciate you sharing! We're so happy to hear that you found our staff friendly and our service good during your visit with us.
IMO Car Wash
Réponse de IMO Car Wash - Chesterfield
grantallfree,
We're glad you found our staff good, the service quick, and the value great. Thank you for your positive feedback!
IMO Car Wash
The quality of the wash
The quality of the wash, Rain Protection, was excellent and lasted well
11 mars 2026
Réponse de IMO Car Wash - Chesterfield
Ashley Walker,
We're happy to hear that you found the Rain Protection wash excellent and long-lasting! Thank you for sharing your positive experience with us.
IMO Car Wash
Réponse de IMO Car Wash - Chesterfield
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Straight forward to deal with
3 mars 2026
Réponse de IMO Car Wash - Chesterfield
RONALD WHARTON,
We appreciate you taking the time to share your feedback. We're glad our service was easy to navigate for you.
IMO Car Wash
Generally a good experience and the…
Generally a good experience and the operatives in Chesterfield are professional but not always in a great mood 🤣 car wash’s are on the expensive side and the quality of the wash is good but could be better! Hoping the new app will have more offers on?
3 mars 2026
Réponse de IMO Car Wash - Chesterfield
Adam Y,
We appreciate your feedback. We're glad the team's professionalism stood out. We'll look into the team's morale and car wash quality. We hope the new app will provide more value for you.
IMO Car Wash
Réponse de IMO Car Wash - Chesterfield
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
The car wash turned off half way…
The car wash turned off half way through and I was pipping my horn for a while before someone came to look at it. It then felt like it hadn’t washed it properly or dried it properly
14 février 2026
Réponse de IMO Car Wash - Chesterfield
Andrea Milward,
We regret the car wash stopped and the wash/dry were unsatisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Polite efficient staff
24 janvier 2026
Réponse de IMO Car Wash - Chesterfield
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Réponse de IMO Car Wash - Chesterfield
Michael Wall,
We appreciate your feedback and are so happy to hear that our staff provided you with efficient and helpful service!
IMO Car Wash
Réponse de IMO Car Wash - Chesterfield
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Scratched paint!!!!
My car body work on the front and sides and on top of the bonnet is all scratched. I’m extremely disappointed. I will now have to asses how to go about fixing these scratches.
5 janvier 2026
Réponse de IMO Car Wash - Chesterfield
Claire,
A Member of our Customer service team will be in touch Via email shortly.
IMO Car Wash
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.