£18 for CeramicXTR wash so I expected a premium finish. Sadly I was disappointed given the cost of it. The attended prewash was very quick. Upon entering the wash, the foam solution only covered my... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementMain Road, S9 4QD Sheffield, GB
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Always a superb experience. Fantastic service, happy cheerful and very helpful. The wash is always great ,faultless
Disappointed as regards the triple wax car on returning home noticed lots of little dark fibers and embedded in the roof and bonnet paint work which needed a T-cut to remove them ! I can only presum... Voir plus
L'entreprise a répondu
Excellent team of staff, especially the young guys who always go the extra mile.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Coordonnées de contact
Main Road, S9 4QD, Sheffield, Royaume-Uni
3,8
Bien
13 avis
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Always a superb experience
Always a superb experience. Fantastic service, happy cheerful and very helpful. The wash is always great ,faultless
20 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Disappointed as regards the triple wax…
Disappointed as regards the triple wax car on returning home noticed lots of little dark
fibers and embedded in the roof and bonnet paint work which needed a T-cut to remove them ! I can only presume due to the drying process
Puzzled and disappointed customer. Gerald Brown
28 mars 2026
Réponse de IMO Car Wash - Darnall
Tommy,
We appreciate your feedback and are sorry to hear about the fibers embedded in your car's paint after the triple wax. We will investigate the drying process to prevent this issue from happening again.
IMO Car Wash
Friendly staff and good service
21 avril 2026
Réponse de IMO Car Wash - Darnall
Jose,
We appreciate you sharing! We're so happy to hear that our staff was friendly and our service was good for you during your visit with us.
IMO Car Wash
Réponse de IMO Car Wash - Darnall
Shaun,
We appreciate your positive feedback and are so glad you found our staff friendly and helpful. Thank you for your high rating!
IMO Car Wash
Try somplace else
I paid for the top service which they said they didnt have as I wanted a ceramic coating, fine. But my car was still dirty when it left yet there were cars there being hand cleaned really nicely, felt a bit sad with the service tbh.
7 mars 2026
Réponse de IMO Car Wash - Darnall
customer,
We appreciate your feedback. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Réponse de IMO Car Wash - Darnall
Mr. D. Checkley,
We're happy to hear that you found our team member friendly. We appreciate your positive feedback very much!
IMO Car Wash
£18 for CeramicXTR wash so I expected a…
£18 for CeramicXTR wash so I expected a premium finish. Sadly I was disappointed given the cost of it.
The attended prewash was very quick. Upon entering the wash, the foam solution only covered my car on one side.
It was the same when I got to the CeramicXTR, drivers side seemed to have a better covering than the passenger side.
The most disappointing part was leaving the wash at the green light, only to find my car was still very wet. The dryer didnt do a good job, and even despite the Ceramic coating the car was covered in water down all door panels, sills, roof and the entire rear portion of the car.
14 janvier 2026
Réponse de IMO Car Wash - Darnall
Alan,
We appreciate your feedback and are sorry the CeramicXTR wash did not meet expectations. We'll review the prewash process, foam solution coverage, and dryer performance to improve the wash quality. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Réponse de IMO Car Wash - Darnall
Thank you for your great feedback. We’re very pleased that our service met your expectations.
Réponse de IMO Car Wash - Darnall
SFisher,
We're glad you found our staff efficient and your car spotless. Thank you for your positive feedback; we appreciate it!
IMO Car Wash
Really user friendly & like how I can…
Really user friendly & like how I can pre pay on my card
5 décembre 2025
Réponse de IMO Car Wash - Darnall
Christy,
We're glad you find our app user-friendly and appreciate the prepayment option. Thank you for your positive feedback!
IMO Car Wash
Excellent team of staff
Excellent team of staff, especially the young guys who always go the extra mile.
29 novembre 2025
Réponse de IMO Car Wash - Darnall
Sean,
We appreciate you taking the time to share your positive experience! We're so glad to hear that our team's efforts were helpful and exceeded your expectations.
IMO Car Wash
Doesn't wash vehicle properly
Didn't wash my vehicle properly , still stains on windows , dirt still on doors and when i approached staff they were rude and aggressive and told me it's not a hand car wash so it wouldn't get my vehicle completely clean !!!! Certainly won't return
12 septembre 2025
Avis spontané
Réponse de IMO Car Wash - Darnall
sharron bilton,
We appreciate your feedback and are sorry your vehicle wasn't cleaned to your satisfaction. We're also disappointed to hear about the staff interaction. We'll address these concerns to improve our service.
IMO Car Wash
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