IMO Car Wash - Fareham (ASDA) Avis 28

TrustScore 4 sur 5

3,8

Speedfields Park, PO14 1TT Fareham, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

I paid for the best wash, it did a good enough job, could have been better, still had dirt along roof and front wheels still had grime in them. The app was being a nightmare, after payment, it di... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

IMO Car Wash are the best in the business in my experience. The quality of clean is superb and the wash options give me the type of finish I want at various times of the year. With three cars in the f... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Very easy and pre paid on line is a bit cheaper than in person pay. I like it when they gave us pre jet wash before going into the automatically car wash machine but still have bird shit mark on my mi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Attendants are very attentive, but the maintenance of the vacuum cleaning machines are not as good as expected as you only can find out that if they are working after you insert your pound coin. If th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Station de lavage automobile

Écrit par l'entreprise

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Coordonnées de contact

  • Speedfields Park, PO14 1TT, Fareham, Royaume-Uni

3,8

Bien

TrustScore 4 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service every time

Great service every time! Staff are always friendly and helpful, and my car comes out looking spotless with a really nice shine. Fast, professional service and good value for money. Definitely one of the best car washes in Fareham — highly recommend

26 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

The app would not work so I paid by…

The app would not work so I paid by card and didn't get another stamp towards my free car wash.

1 mai 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

tony phillips,

We regret the app issue prevented you from getting your stamp. Please contact us via email, so we can assist you further with this matter.

IMO Car Wash

Noté 1 sur 5 étoiles

Awful app experience

I ordered a car wash on the app, but no code arrived. I sat outside the car wash and waited 10 minutes, no code.
Went away for 40 mins and did other things, no code.
Couldn't wait any longer so joined the queue. When I got to the front the attendant tried to see if there was a code, restarted app etc, no code.
I was then given the option of leaving the queue, but there were 3 cars behind me and 2 already in the washer, or pay again.
So paid again, and the code turned up over 2 hours later. So now paid twice, for something I needed as a one off as it wasn't my car.

2 mai 2026
Noté 3 sur 5 étoiles

App playing up for me....

I paid for the best wash, it did a good enough job, could have been better, still had dirt along roof and front wheels still had grime in them.

The app was being a nightmare, after payment, it did not show up in my wallet, tried everything I could think of, rebooting my phone, deleting/reinstalling it, turning VPN off, tried it back at home on wifi, then suddenly 3 hours later, it showed as being in my wallet at the 3rd attempt of installing it. So wasted fuel driving there twice that day, as well as the week before where the app wouldn't work when I attempted to join and pay on the first attempt!
Give us the option to pay by card/cash also.
Losing custom to people still wary of electronic transactions!!!!

27 avril 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

Kevin Wheatley,

Thank you for your feedback. We're sorry the wash quality and app caused frustration. We'll review the wash process and app issues. Your point about card/cash payments is noted. We appreciate your time.

IMO Car Wash

Noté 5 sur 5 étoiles

Best car wash with ALL the cleaning and…

Best car wash with ALL the cleaning and drying machines working and a lovely shiny finish

28 avril 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

Rodney,

We appreciate you sharing your experience! We're so glad to hear that you were pleased with our machines and the shiny finish your car received.

IMO Car Wash

Noté 5 sur 5 étoiles

IMO Car Wash are the best in the…

IMO Car Wash are the best in the business in my experience. The quality of clean is superb and the wash options give me the type of finish I want at various times of the year. With three cars in the family we are frequent users and even though we own a jet wash I rarely use it preferring IMO car wash.

15 avril 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

Ian Haggarty,

We're happy to hear that you consider our car wash the best! It's great to know the wash options provide the finish you want. We appreciate your continued use and value your feedback!

IMO Car Wash

Noté 3 sur 5 étoiles

Very easy and pre paid on line is a bit…

Very easy and pre paid on line is a bit cheaper than in person pay. I like it when they gave us pre jet wash before going into the automatically car wash machine but still have bird shit mark on my mirror and I need to wipe it out myself after. Not a major but I will be good if they pay attention to details

18 avril 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

customer,

We appreciate your feedback and are glad the online payment was convenient. We'll review our pre-wash process to ensure better attention to detail. Thank you for bringing this to our attention.

IMO Car Wash

Noté 5 sur 5 étoiles

Always a great service

Always a great service, my car looks brand new after every wash

10 avril 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

MattTaylor,

We're delighted to hear you consistently receive great service and that your car looks brand new after every wash! Thank you for your positive feedback.

IMO Car Wash

Noté 5 sur 5 étoiles

Car wash attendant was super helpful.

Car wash attendant was super helpful.

30 mars 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

Alex,

We appreciate your positive feedback! We are so happy to hear that our car wash attendant was super helpful to you during your visit. Thank you!

IMO Car Wash

Noté 3 sur 5 étoiles

Bought the triple foam but no triple foam

Bought the triple foam wash but didn’t see the normal triple coloured foam as you would normally see. Also the dryer didn’t work and come down and follow the shape of the car and dry.

28 mars 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

Sara,

We appreciate your feedback regarding the triple foam wash and dryer. We regret they did not meet your expectations. We will investigate these issues further.

IMO Car Wash

Noté 5 sur 5 étoiles

Reliable and good customer service.

Reliable and good customer service.

22 mars 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

Scott,

We appreciate you taking the time to share your positive experience. We are happy to hear about our reliable service and support.

IMO Car Wash

Noté 5 sur 5 étoiles
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

Simon,

We appreciate you sharing; we are so happy to hear that our app was easy for you to use. Thank you for the great review!

IMO Car Wash

Noté 5 sur 5 étoiles

All very good

All very good. Staff pleasant and the wash was as expected.

3 mars 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

Chris Dyke,

We appreciate your visit and are so glad you were happy with our staff and the wash quality. Thank you for your feedback!

IMO Car Wash

Noté 1 sur 5 étoiles

Didnt clean the wheels and went back to…

Didnt clean the wheels and went back to complain and was told nothing they can do!!

7 février 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

MR MARK MASLIN,

We regret that the wheel cleaning was unsatisfactory and that we could not resolve this for you. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Noté 4 sur 5 étoiles

Attendants are very attentive

Attendants are very attentive, but the maintenance of the vacuum cleaning machines are not as good as expected as you only can find out that if they are working after you insert your pound coin. If the vacuum is not work you loose your money and there is nothing that the attendant can do to help,

22 janvier 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

Mr Carlos Correia,

We appreciate your feedback. We're sorry to hear about the vacuum cleaner issue and the inconvenience it caused. We will investigate the maintenance of our machines to prevent this from happening again. We value your comments.

IMO Car Wash

Noté 5 sur 5 étoiles

so easy to use

so easy to use, and £5 off the new wash

3 janvier 2026
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

Thank you for the great review! We really appreciate your feedback.

Noté 1 sur 5 étoiles

Car didn’t come out clean

Came out with wheels nearly as dirty as it went in with and my wing mirror bent so much so that the mirror was facing forward! And that was supposed to be an ultra HD wash. Won’t be using again.

15 novembre 2025
Logo de IMO Car Wash - Fareham (ASDA)

Réponse de IMO Car Wash - Fareham (ASDA)

Jen Lawrence,

We appreciate your feedback and regret that the wash quality was not satisfactory, Please can you contact us on the following email so we can gather further information?

Customer-Services@imo-carwash.co.uk

IMO Car Wash

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