IMO Car Wash - Langley Mill Avis 15

TrustScore 3.5 sur 5

3,3

Acorn Centre, NG16 4AF Langley Mill, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

The car always gets a good clean here, but the staff struggle to understand English (and they are different everytime we go), so sometimes communicating what you want is an issue. Also, prices have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

QUICK, EASY TO PAY WITH QR CODE AND ALWAYS DOES A GOOD JOB. I LIKE THE DIAMOND WASH WITH ITS UNDERBODY WASH.

L'entreprise a répondu

Noté 2 sur 5 étoiles

Went to this car wash 2 months ago and it was amazing, car cleaned and paid for a valet. Awesome This time was different, asked about valet and was abruptly told ‘he’s left so no’ Then got to the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good Black Friday offer, the guys are always welcoming, car looks great after the wash

L'entreprise a répondu


À propos de l'entreprise

  1. Station de lavage automobile

Écrit par l'entreprise

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Coordonnées de contact

  • Acorn Centre, NG16 4AF, Langley Mill, Royaume-Uni

3,3

Moyen

TrustScore 3.5 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

QUICK AND EASY

QUICK, EASY TO PAY WITH QR CODE AND ALWAYS DOES A GOOD JOB. I LIKE THE DIAMOND WASH WITH ITS UNDERBODY WASH.

6 mai 2026
Logo de IMO Car Wash - Langley Mill

Réponse de IMO Car Wash - Langley Mill

Brian Bark,

We're happy you find our service quick and easy, especially with the QR code payment. We appreciate your positive feedback on the Diamond Wash!

IMO Car Wash

Noté 3 sur 5 étoiles

I love your car washed but last one…

I love your car washed but last one isn’t as good as usual . Though my car had just had a mot so maybe it the mechanics greasy hand prints left on it !!!!

5 mai 2026
Logo de IMO Car Wash - Langley Mill

Réponse de IMO Car Wash - Langley Mill

Mrs Bee Haslam,

We appreciate your feedback. We regret that your recent wash wasn't up to our usual standards. We'll review our processes to ensure consistent quality. Thank you.

IMO Car Wash

Noté 2 sur 5 étoiles

Went to this car wash 2 months ago and…

Went to this car wash 2 months ago and it was amazing, car cleaned and paid for a valet. Awesome
This time was different, asked about valet and was abruptly told ‘he’s left so no’
Then got to the automatic bit and got asked ‘don’t you know how to put your own car in neutral’ in a very condescending way. The auto handbrake had kicked in it seems but this guys patience had already had enough.
Will not return to this one ever again

2 mai 2026
Logo de IMO Car Wash - Langley Mill

Réponse de IMO Car Wash - Langley Mill

Matt ,

We appreciate your feedback and are sorry your recent visit didn't match your previous experience. We regret the valet unavailability and the staff's behavior. We'll review these issues to improve our service.

IMO Car Wash

Noté 5 sur 5 étoiles
Logo de IMO Car Wash - Langley Mill

Réponse de IMO Car Wash - Langley Mill

alison pickard,

We appreciate you sharing your experience; we are so glad to hear that you found our service to be quick and friendly. Thank you for your feedback.

IMO Car Wash

Noté 1 sur 5 étoiles

Turned up at 8am at Langley Mill closed…

Turned up at 8am at Langley Mill closed waste of a trip. You should set maintenance times published or publish later opening times

2 avril 2026
Logo de IMO Car Wash - Langley Mill

Réponse de IMO Car Wash - Langley Mill

Noel Donaldson,

We regret your wasted trip to Langley Mill. We will review how maintenance times are communicated to avoid this issue for other customers. Thank you for your feedback.

IMO Car Wash

Noté 1 sur 5 étoiles

Paid for car wash on the app

Paid for car wash on the app , worker unable to scan qr code , had to pay again

27 mars 2026
Logo de IMO Car Wash - Langley Mill

Réponse de IMO Car Wash - Langley Mill

customer,

We're sorry the QR code didn't work and you had to pay again. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Noté 5 sur 5 étoiles

The man who washed my car was great

The man who washed my car was great. Lovely friendly guy, really scrubbed my exceptionally dirty car (birds!!) and got it sparkling clean 🧼

17 mars 2026
Logo de IMO Car Wash - Langley Mill

Réponse de IMO Car Wash - Langley Mill

HC,

We're happy to hear that our team member provided such great service and got your car sparkling clean! We appreciate you sharing your positive experience with us.

IMO Car Wash

Noté 5 sur 5 étoiles

Well maintained car wash

Well maintained car wash, polite service.

18 mars 2026
Logo de IMO Car Wash - Langley Mill

Réponse de IMO Car Wash - Langley Mill

David,

We appreciate your positive feedback! We're so glad you found our car wash well maintained and the service polite. Thank you for your review!

IMO Car Wash

Noté 4 sur 5 étoiles

Car always looks great, but getting pricey now.

The car always gets a good clean here, but the staff struggle to understand English (and they are different everytime we go), so sometimes communicating what you want is an issue.
Also, prices have shot up over the last year or so, which means we dont go as often as we normally would. Only went on Saturday as car was absolutely ditched after weeks of bad weather and crap roads.

7 mars 2026
Logo de IMO Car Wash - Langley Mill

Réponse de IMO Car Wash - Langley Mill

Claire Wright,

We appreciate your feedback and are glad you are satisfied with our cleaning. We're sorry to hear about the communication difficulties and price increases. We'll address the staffing concerns and review our pricing. Thank you for your time.

IMO Car Wash

Noté 2 sur 5 étoiles

Car got stuck had to beep my horn had…

Car got stuck had to beep my horn had the guy didn’t come it wasn’t until another car came and he realised

4 mars 2026
Logo de IMO Car Wash - Langley Mill

Réponse de IMO Car Wash - Langley Mill

Lee Arnold,

We regret to hear about the trouble you experienced and the delayed assistance. We'll review this to improve our response times in the future. Thanks.

IMO Car Wash

Noté 5 sur 5 étoiles

Good Black Friday offer

Good Black Friday offer, the guys are always welcoming, car looks great after the wash

16 novembre 2025
Logo de IMO Car Wash - Langley Mill

Réponse de IMO Car Wash - Langley Mill

David Darrington,

We're glad you enjoyed the Black Friday offer and that your car looks great. We appreciate your kind words about our team and your feedback!

IMO Car Wash

Noté 5 sur 5 étoiles

Recommend

Having received vouchers for 12 car washes I was disappointed to read other reviews however happy with my experience. Attendant friendly, didn't have to wait long & car clean with no damage done.

26 décembre 2021
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