IMO Car Wash - Worcester Avis 54

TrustScore 4 sur 5

3,9

Sherriff Street, WR4 9AB Worcester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really impressed with the service at IMO Car Wash Worcester. The staff were friendly, professional, and worked quickly without missing the details. My car looked spotless inside and out, and the finis... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I’ve already reported my concerns. I’ve detailed the issue. I’m not looking for vouchers or to be compensated. I’m not prepared to give any further details. I’ve reported it, it’s up to you if you... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m very impressed with the full valet service at IMO car wash in Worcester on 27 December 2025. The team did a thorough job and the car was spotless inside and out, including areas that are often... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited this car wash I had my car washed a month ago opted for the full package. The team did an outstanding job. They even managed to remove the marks which other car washes couldn’t remove. I’m n... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Station de lavage automobile

Écrit par l'entreprise

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Coordonnées de contact

  • Sherriff Street, WR4 9AB, Worcester, Royaume-Uni

3,9

Bien

TrustScore 4 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really impressed with the service at…

Really impressed with the service at IMO Car Wash Worcester. The staff were friendly, professional, and worked quickly without missing the details. My car looked spotless inside and out, and the finish was much better than I expected. Great value for money and I’ll definitely be coming back again. Highly recommend

14 mai 2026
Avis spontané
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Uzair ghaffar,

We're happy to hear you were impressed with our service in Worcester! It's great to know our team was professional and efficient, and that you were pleased with your car's spotless finish. Thank you for your positive feedback and recommendation!

IMO Car Wash

Noté 5 sur 5 étoiles

Good Service

Nadeem provided great service. Would want to come back again.

5 mai 2026
Avis spontané
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Yikai Ong,

We're happy to hear that you had a great experience. We appreciate your feedback and look forward to your next visit with us!

IMO Car Wash

Noté 5 sur 5 étoiles

Top Class Service

We were greeted well and your man did a top class clean
Thank You

24 avril 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Jayne,

We appreciate your positive feedback and are so glad you were greeted well! It's great to hear you received a top-class clean. Thank you!

IMO Car Wash

Noté 1 sur 5 étoiles

I’ve already reported my concerns

I’ve already reported my concerns. I’ve detailed the issue. I’m not looking for vouchers or to be compensated. I’m not prepared to give any further details.
I’ve reported it, it’s up to you if you look into it or not.
I took the time to write in and explain the poor service and wash. I was then asked to supply evidence.
Not my job.

19 avril 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Mr. Kevin Palfrey,

We appreciate you bringing this to our attention. If you can please get back in touch with the information we've requested we can look into this further for you.

IMO Car Wash

Noté 5 sur 5 étoiles
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Hayley Jones,

We appreciate you sharing! We're so happy to hear that our staff was friendly and our service was quick for you during your visit with us.

IMO Car Wash

Noté 5 sur 5 étoiles

Very good

Just always good - reliable

6 avril 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Sam,

We appreciate your positive feedback and are so glad you find our service reliable. Thank you for taking the time to share.

IMO Car Wash

Noté 4 sur 5 étoiles

Seemed more attention to deal on this…

Seemed more attention to deal on this visit, but not overly happy or friendly. Only speak if spoken to- such a shame as would make the experience better.

3 avril 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Sally baker,

We appreciate your feedback and are sorry that our team's interactions did not enhance your visit. We'll work on improving our team's engagement to create a better experience.

IMO Car Wash

Noté 5 sur 5 étoiles

Great service here!

Fast, friendly and brilliant service. Attention to detail is top notch

4 avril 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Laura Pearce,

We appreciate your feedback and are so glad to hear you received fast, friendly, and brilliant service. We're happy our attention to detail stood out!

IMO Car Wash

Noté 5 sur 5 étoiles

Great product Ultra HD

Great product Ultra HD, it gives me extra protection specially when it rains and great Service.

22 mars 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Bruno Santos,

We're happy to hear that our product provides you with extra protection, especially in rainy conditions. We appreciate your recognition of our service and your positive feedback!

IMO Car Wash

Noté 2 sur 5 étoiles

Don't use their app to purchase - staff are idiots

Rolled up to the forecourt and saw signage to use the app to purchase a car wash so did this as I was in the queue. Got to the attendant who attempted to scan my QR code and then left. I was then approached by what I assume was a manager and was told they don't accept the QR code I'd just purchased via the advertising on their forecourt and that I would have to pay again using a card machine. I asked for a refund for the code, he refused and I left.

Honestly I was left fuming and flabbergasted about the complete idiocy or it all. The fact they are advertising on their premises and they don't accept it is baffling. Still waiting to here back from there head office for a refund.

-----

Edit: refund has been processed, waiting for it to clear to my account (23rd March 26)

22 mars 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Please contact us via our Website so that we can investigate this matter further.

Many thanks

Noté 2 sur 5 étoiles

i paid for full wax £11.40 and my front…

i paid for full wax £11.40 and my front wheel alloys were dirty still the back ones were lovely and clean. my driver side mirror had mud stuck onto it still and still marks on bonnet. i had to clean more myself at home.

22 mars 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Please contact us via our Website so that we can investigate this matter further.

Many thanks

Noté 3 sur 5 étoiles

My van came out still dirty

My van came out still dirty. If I’d had more time I would have complained to the operators!

18 mars 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Mike J,

We regret that the van was not cleaned to your satisfaction. We appreciate your feedback and will review our processes to improve.

IMO Car Wash

Noté 5 sur 5 étoiles

Quick and effective car wash

Quick and effective car wash, giving a great finish.

18 mars 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

PETER WOOD,

We're so happy to hear that our quick and effective car wash provided a great finish for you! We appreciate your positive feedback.

IMO Car Wash

Noté 5 sur 5 étoiles

Efficient and Thorough!

Really helpful staff, did a great job!

13 mars 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Kim,

We appreciate you sharing your experience! We're so glad to hear that our staff was helpful and did a great job.

IMO Car Wash

Noté 1 sur 5 étoiles

Don't pay more than basic!

Paid for triple foam, no pre attended wash. Wheels were still very dirty. Rude staff

13 mars 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

customer,

We regret that the wash and service did not meet expectations. We appreciate your feedback and will address this with our team. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Noté 5 sur 5 étoiles

Ease of use

Ease of use, friendly staff quick process.

7 mars 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Customer,

We appreciate your feedback. We're so glad to hear you found our process quick and our staff friendly and that you had an easy experience.

IMO Car Wash

Noté 2 sur 5 étoiles

Car was left with dirt still on the…

Car was left with dirt still on the wheels and roof and under and around the wipers

6 mars 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

G.,

We appreciate your feedback and time. We regret that our service did not meet expectations regarding cleanliness. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Noté 5 sur 5 étoiles

The app for paying is so easy and convenient!

I was in the queue and panic - NO cash! I was so happy to see I could pay on the app! So easy and quick! I had a receipt and I was reassured it is a valid taxpayer business. The clwaning job was great, my car was filthy having been down the muddy lanes, the tyres so clean now! Thank you!

3 mars 2026
Logo de IMO Car Wash - Worcester

Réponse de IMO Car Wash - Worcester

Debra Newton,

We're happy to hear that you found our app convenient when you realized you had no cash! It's great to know the cleaning was effective, especially after driving on muddy lanes. Thank you!

IMO Car Wash

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