Nice and easy to scan qr code and pay. Quick queue too. Paid for ultra at about £13, but some areas still dirty especially front bumper/number plate area. Slightly dissapointed with that, but overall,... Voir plus
L'entreprise a répondu
Kingsmill Road, LL13 8NH Wrexham, GB
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Nice and easy to scan qr code and pay. Quick queue too. Paid for ultra at about £13, but some areas still dirty especially front bumper/number plate area. Slightly dissapointed with that, but overall,... Voir plus
L'entreprise a répondu
Fantastic car wash - pre paid on the app where I got a couple of pounds off. Very easy to get the car washed, staff were polite, there was no queue and I’m really pleased with the clean and shine on m... Voir plus
L'entreprise a répondu
I prepaid £19 for a ceramic car wash and after waiting 40 minutes in the queue,when it was finally my turn was told I would have to settle for a hand wash as there was something wrong with the car was... Voir plus
L'entreprise a répondu
Staff always really friendly and work fast but no attention to detail is missed. I always use the Ultra HD was as this suits my car better than the new XTR. Even if there's a que the staff work quickl... Voir plus
L'entreprise a répondu
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Kingsmill Road, LL13 8NH, Wrexham, Royaume-Uni
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Wrexham has 2 horizontal brush cycles which seems to work better than other facilities with one brush

Réponse de IMO Car Wash - Wrexham

Réponse de IMO Car Wash - Wrexham
Wheels and rear bumper were still dirty after the wash was finished. I didn't know what I was meant to do, que up again and pay for another wash asking to make sure they clean the whole car.

Réponse de IMO Car Wash - Wrexham
Booked and paid for my car wash on the app using one of two introductory £2 off a HD wash vouchers. Drove up to the attendant and explained i had already booked and paid for a HD wash. He kept trying to get me to pay cash or card even when I showed him my payment email and the money going out of my account. He then proceeded to scan my 2nd £2 off HD clean therefore removing it from my app and so I cant use it - even though I was still trying to explain that I had already paid for my wash on the app. Finally he scanned the right code in my wallet and let me through but ive still lost my other £2 off HD wash voucher. Emailed the company as soon as it happened to explain and complain about the attendant but have received no reply.

Réponse de IMO Car Wash - Wrexham
Fantastic car wash - pre paid on the app where I got a couple of pounds off. Very easy to get the car washed, staff were polite, there was no queue and I’m really pleased with the clean and shine on my car. Would definitely use regularly.

Réponse de IMO Car Wash - Wrexham

Réponse de IMO Car Wash - Wrexham
Nice and easy to scan qr code and pay. Quick queue too. Paid for ultra at about £13, but some areas still dirty especially front bumper/number plate area. Slightly dissapointed with that, but overall, nice people good service just final result didnt overwhelm me

Réponse de IMO Car Wash - Wrexham
When I booked a triple foam wash but they didn’t press any button on indicator so it never displayed which type of wash im using.

Réponse de IMO Car Wash - Wrexham
Not what I expected
No tyre shine,no gloss,Car is not shining as I expected

Réponse de IMO Car Wash - Wrexham
Car was exceptionally clean and shining though wheels weren't cleaned properly as one of the brushes wasnt working and the windows were left with marks once dried and I had to wipe them once I got home

Réponse de IMO Car Wash - Wrexham
I prepaid £19 for a ceramic car wash and after waiting 40 minutes in the queue,when it was finally my turn was told I would have to settle for a hand wash as there was something wrong with the car wash.My car was washed by hand or rather with a brush then sparsely sprayed with a supposedly ceramic wax then jet washed then put through the dryer hardly worth the extra money I had paid.

Réponse de IMO Car Wash - Wrexham

Réponse de IMO Car Wash - Wrexham

Réponse de IMO Car Wash - Wrexham
Great customer service at your Wrexham site, great wash, really happy.

Réponse de IMO Car Wash - Wrexham
My car got damaged during the wash by a machine and i got no support. Was told “sorry, bye.” Very bad experience.

Réponse de IMO Car Wash - Wrexham
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