The platform itself seems to work well so that we can shift savings easily to get the best interest rates and products. However the website is clunky and cannot be navigated as intended on a mobile... Voir plus
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Pretty average. The site is not optimised to iPhone so is almost impossible to view unless you’re working through a desktop. Interest is added manually for some unknown reason which can take more tha... Voir plus
The people I spoke with were personable, extremely helpful and went above and beyond to make things happen in a stupidly brief time (my fault, not that of Insignis). Thanks.
I am an accountant so recommend Insignis to my clients. Myself and my clients have a dedicated contact - James - who is always on hand to answer queries and replies promptly. If a client needs any ad... Voir plus
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À propos de l'entreprise
- Société financière non banquière
- Service de finances alternatives
- Institution financière
- Conseil en investissement
Écrit par l'entreprise
Insignis is an award-winning cash savings platform that gives consumers, businesses, not-for-profit organisations & institutional customers access to market-leading savings rates, allowing them to deposit cash across multiple accounts to diversify risk and optimise returns. Insignis has partnered with 55+ banking institutions enabling advisers, finance and treasury teams to access up to 3,500 products through a single hub account. Founded in 2017 and authorised and regulated by the FCA since 2018, Insignis has helped more than 15,000 advisers and businesses distribute more than £32bn in cash assets. In 2025, Insignis paid out £260 million in interest across all client types using, including £51 million paid out to not-for-profit organisations (schools, credit unions, charities etc). To find out more, visit https://www.insigniscash.com/
Coordonnées de contact
St John’s Innovation Centre, Cowley Rd, Milton, CB4 0WS, Cambridge, Royaume-Uni
- 01223 200674
- client.services@insigniscash.com
- www.insigniscash.com
4,4
Excellent
56 avis
Aucun historique récent de demande d’avis
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A répondu à 100 % de ses avis négatifs
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they are ok but inefficient and can…
they are ok but inefficient and can take time to get reply
3 avril 2025
Avis spontané
Réponse de Insignis
Dear Chris,
Thank you for the feedback, and you're right to flag response times.
Since your review we have invested in our Client Services team, and response times have improved meaningfully as a result.
Feedback like yours helps shape our priorities. If there's anything specific still outstanding, please contact us on 01223 200674 or client.services@insigniscash.com, Monday to Friday, 9am–5:30pm, and we'll pick it up directly.
Kind regards,
The Insignis Team
Great concept but with several flaws in my experience.
It's a great concept and in the main works OK, however there seems to be a sizeable lag between when interest is due and when it shows in your account. It also takes days (rather than minutes as with other platforms) for a new account to be credited with funds or for an account closure to be fully processed. My guess is there is a lot of manual work going on in the background and it's not a fully integrated platform with their partner banks. I've also had several issues with missing or late interest payments and also Insigniscash taking ad hoc fees which were incorrect. I am sticking with them for the time being but they need to get their act together IMHO.
7 mars 2025
Avis spontané
Réponse de Insignis
Thank you for taking the time to write this, and for sharing both what's working and what's frustrating.
Insignis is a savings platform offering access to multiple banks and building societies. Funds move between us and our banking partners, and need to be reconciled and verified before they appear in your account, to ensure accuracy and security. This is different from a single-bank platform, where transactions and interest are processed entirely within one system.
We recognise that this can feel slower than expected. Improving the transparency of transaction and interest status is a key focus for us, and enhancements to provide clearer, more timely updates within the platform are underway.
We continually look to make improvements to our operating systems and processes, and feedback like yours helps shape our priorities.
We also take concerns around interest payments and fees seriously, and we'd welcome the chance to look at any specific instances you've experienced.
Please contact our Client Services team on 01223 200674 or client.services@insigniscash.com, Monday to Friday, 9am–5:30pm, so we can investigate and come back to you with clarity.
Kind regards,
The Insignis Team
Expensive waste of time unfortunately.
As the others say. Simple. Unfortunately it's also stupid.
The interest rate you see at the top of your portfolio is unlikely to be anything like the return you will actually receive.
The charges can cancel out any interest you receive. Wonder what the charges are? Read the docs and talk to support. Good luck.
Switching in and out of products will cause you a hit and with rates on products dropping constantly be prepared to forgo the interest and pay more charges.
They're also very slow to release funds making it quiet useless at times.
Really you should look at your options with a lawyer and financial advisor to not need to leave your funds here.
Expensive waste of time unfortunately.
13 décembre 2024
Avis spontané
Réponse de Insignis
Thank you for taking the time to write this. The relationship between published rates, fees, and the net return clients receive is something we want to be clear about, and we'd welcome the chance to walk through the position on your portfolio with you so the numbers make sense in your specific circumstances.
On the release of funds, our standard timeframe for easy access products is to have funds back in your Insignis account by the next business day.
If you'd like to discuss either of these, please contact our Client Services team on 01223 200674 or client.services@insigniscash.com, Monday to Friday, 9am–5:30pm.
Kind regards,
The Insignis Team
Simple and straightforward transfer and receipt of funds
I have been delighted with the simplicity of the InsignisCash platform and in particular the ease and speed of transferring and receiving funds.
15 octobre 2024
Avis spontané
Réponse de Insignis
Dear John,
Thank you for sharing your experience of using Insignis.
We are glad to hear that you have found the platform easy to manage your cash and earn interest.
Kind regards,
The Insignis team
Excellent customer service
Excellent customer service, good range of deposit products, much more convenient process than going through the banks individually.
1 octobre 2024
Avis spontané
Réponse de Insignis
Dear Sina,
Thank you for taking the time to write us a review.
We're glad to hear that you have found a good range of interest-bearing accounts on the platform to put your cash to work. We will also pass on your comments about our customer service to the team, they always appreciate it!
Kind regards,
The Insignis team
Easy and smooth set-up
Easy and smooth set-up. Rates are really good and the team are really helpful - would definitely recommend setting up an account.
3 septembre 2024
Avis spontané
Réponse de Insignis
Dear Jack,
Thank you for sharing your experience using Insignis.
We're happy to hear that you found our onboarding smooth and are finding a range of interest rates on the platform.
We will pass on your feedback to the team, they'll be happy to hear it!
Kind regards,
The Insignis team
Clear and easy to set up
Clear and easy to set up. Very good rates on my investment. Would recommend to others!
3 mai 2024
Avis spontané
Réponse de Insignis
Dear Tom,
Thank you for taking the time to leave us a review.
It's great to hear that you found it easy to set up and have found good rates.
Kind regards,
The Insignis Team
Was super easy to set up an account and…
Was super easy to set up an account and the rates are really great! Great addition to any investment portfolio, nice to know my money is safe and secure. Top notch customer service - were right there to help all the way along
30 août 2024
Réponse de Insignis
Thank you for sharing your experience using Insignis.
We're glad to hear your feedback about our onboarding process and that you are benefitting from a range of interest-bearing account.
We will also pass your feedback on to our customer service team who will appreciate hearing your comments.
Kind regards,
The Insignis Team
Worked well and all the cash I have is…
Worked well and all the cash I have is invested in good rates
14 août 2024
Réponse de Insignis
Dear Sue,
We’re grateful you took a moment to review us and are glad to hear that your cash placed with Insignis is earning interest.
Kind regards,
The Insignis Team
It seems so strange to me that money…
It seems so strange to me that money doesn't arrive on the platform in a timely manner, drop down menus log you out requiring a re-log in, you can't actually move around the platform because of this and there is no support option in the portal. We are in 2024 folks.
I'm very reluctant to put my money up there.
Platform seems to be non functioning.
8 juillet 2024
Avis spontané
Réponse de Insignis
Dear Barry,
Thank you for taking the time to write this.
The platform issues you describe, particularly the dropdown menu logging you out and breaking navigation, aren't how things should work.
Since this review was posted in mid-2024 we have made a number of improvements to the platform. What you describe is not how it works today.
On the timing of funds arriving, Insignis is a savings platform offering access to multiple banks and building societies. Funds move between us and our banking partners, and are reconciled and verified before being reflected in your account, to ensure accuracy and security.
This is different from a single-bank platform, where transactions sit entirely within one system.
We continually look to make improvements to our operating systems and processes, and feedback like yours helps shape our priorities.
If you'd like to take another look, our Client Services team is available on 01223 200674 or client.services@insigniscash.com, Monday to Friday, 9am–5:30pm.
Kind regards,
The Insignis Team
Difficult to withdraw
Easy to opening and place money but very difficult to work out how to withdraw funds
28 janvier 2024
Avis spontané
Réponse de Insignis
Dear Jenny,
Thank you for sharing this, and we're sorry it was as difficult as you describe.
Since then we have made meaningful improvements to account opening through investment in our onboarding team and processes.
What you describe is not how it works today.
If you'd like to take another look, our Client Services team is available on 01223 200674 or client.services@insigniscash.com, Monday to Friday, 9am–5:30pm.
Kind regards,
The Insignis Team
Really easy to set up and use
Really easy to set up. Very easy to move cash around to optimise interest rate received. Highly intuitive interface. I think it is a fantastic platform.
18 mai 2023
Avis spontané
Réponse de Insignis
Dear Fred,
Thank you for this fantastic feedback. We are always developing our product to make it as easy as possible for businesses, individuals, charities and advisors to move cash easily, optimise rates and mitigate risk.
Kind regards,
The Insignis team
This is a simple to use platform with…
This is a simple to use platform with easy access to multiple high interest savings accounts. I fully endorse!
1 août 2023
Avis spontané
Réponse de Insignis
Dear Richard,
Thanks for sharing your review and feedback. We're happy to hear you're finding the platform easy to use to manage and maximise your cash savings. Thanks for choosing Insignis.
Kind regards,
The Insignis Team
Sorry guys...I have had a positive experience only!!!
Sorry guys, my experience has been wonderful.
I opened this account through my IFA.
Interest paid on time.
They give you advise not to invest more than 85K in any one financial institution.
Yes they do take out .2% from your deposit but hey you are getting 5-6% interest.
I have nothing to do with these guys but I have been treated fairly.
3 avril 2023
Avis spontané
Réponse de Insignis
Dear Rahul,
We appreciate you taking the time to feedback and share your experience and perspective of our product and service in September 2023.
We continue to work hard to ensure that our product allows businesses, individuals, charities and advisors to maximise FSCS protection. And rather than taking a share of the interest that banks offer our clients, we charge a fee. We think it is more transparent and the fees taken are clearly reported within our new statement page within our client portal.
We would also like to clarify that we take no other fees for the Insignis service, i.e., no sign-up or transaction fees between moving funds between your nominated linked account, your hub account and our banking partners).
Kind regards,
The Insignis Team
Almost impossible to open an account…
Almost impossible to open an account have given up and gone back to the DIY option. No response from customer service and fed up chasing. Shouldn’t be this hard
24 mai 2023
Avis spontané
Réponse de Insignis
Dear Robin,
Thank you for sharing this, and we're sorry it was as difficult as you describe.
Since then we have made meaningful improvements to account opening through investment in our onboarding team and processes.
What you describe is not how it works today.
If you'd like to take another look, our Client Services team is available on 01223 200674 or client.services@insigniscash.com, Monday to Friday, 9am–5:30pm.
Kind regards,
The Insignis Team
Now self defeating and of questionable value
This started as a brilliant idea. Trying to make your cash work harder is....... too hard. So nobody does it because opening accounts and moving money is aggro. Insignis's solution is you open only 1 account and then don't need to do those annoying steps again. For that, of course they charge a fee so you get less interest in return for the convenience.
Now they make it so hard to open an account (and it keeps getting worse), the aggro might actually be worse than what the system was designed to spare you from.
25 avril 2023
Avis spontané
Réponse de Insignis
Thank you for taking the time to set this out, and for engaging with the proposition itself.
Since this review in April 2023 we have made meaningful improvements to account opening through investment in our onboarding team and processes.
The friction you describe is not how onboarding works today, and delivering the convenience the platform was designed for remains the focus.
If you'd like to take another look, please contact our Client Services team on 01223 200674 or client.services@insigniscash.com, Monday to Friday, 9am–5:30pm.
Kind regards,
The Insignis Team
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