Excellent service throughout. Placed order Wednesday evening (best price). IH rang me Thursday morning to confirm order and arrange delivery. Radiator arrived Friday morning. Couldn't have been easi... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
First time using this company which I came across by chance. I found their prices to be more competitive than other online radiator suppliers. Another plus point was I could speak to someone & discuss... Voir plus
L'entreprise a répondu
Terrible service. Ordered a large radiator and valves. The valves that came with it were wrong, the website didn't specify what would come with the radiator so I ended up ordering more than needed, wh... Voir plus
L'entreprise a répondu
I really shopped around for our four new column radiator and TRVs. Inspired Heating were able to offer the best price match and Jo was really helpful with help and advice. One radiator was delivered f... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Central Heating including Gas Boilers, Oil Boilers, Radiators, Radiator Valves, Hot Water Water Cylinders and much more
Coordonnées de contact
Royaume-Uni
- www.inspiredheating.co.uk
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service throughout
Excellent service throughout. Placed order Wednesday evening (best price). IH rang me Thursday morning to confirm order and arrange delivery. Radiator arrived Friday morning. Couldn't have been easier.
Thanks very much
Chris Foster
The system works as designed
REINA product ordered via the IH website on Monday afternoon - email acknowledgement received from IH Tuesday morning - furnished with courier name (DX) and tracking number that afternoon. Wednesday morning order delivered. Excellent service - many thanks
Terrible service
Terrible service. Ordered a large radiator and valves. The valves that came with it were wrong, the website didn't specify what would come with the radiator so I ended up ordering more than needed, when I complained I received no compensation. The radiator was also damaged on arrival but as I didn't completely unpackage the item to find the issue (I wanted to keep it protected and assumed a new item wouldn't already be damaged), I was denied any compensation or resolution. So now I have a damaged radiator and extra valves. Nice service for ~£600 purchase.

Réponse de Inspiredheating
Excellent customer service
Found this company based on competitive pricing for the towel rail I was converting. Customer service above and beyond. Checked product measurements, lead times communicated quickly and consistent finishes ensured. Kathryn has been so helpful in keeping me informed of our order and ensuring that we have the best possible service. Really appreciated the friendly and knowledgable advice. Such a refreshing change in the world of online shopping.
Lovely people to deal with
Lovely people to deal with. Very helpful with a query I had . Fast service and great quality heater. I will be using them again without a doubt. .Thank you
Very responsive and helpful
Wide selection of radiators at competitive prices. Very responsive, knowledgeable and helpful if there are any issues with the order. Have used these guys multiple times and will do so again.
i had to cancel my order at short…
i had to cancel my order at short notice (delivery was on route). They replied quickly and confirmed by email within minutes. Thank you.
Radox Towel Radiator
I purchased a Radox towel radiator from Inspired Heating, very happy with it and it was a great price and quick delivery, so happy with them on the original order. I recently went away on business and came back to a leaking radiator, I initially contacted Radox who, although helpful, wanted me to pay for a new radiator.
I then contacted Inspired Heating and they were absolute brilliant, I'm not sure I've experienced such good customer service before, issue resolved, new radiator on it's way, super help, super friendly.
Very highly recommend this company, for the customer service alone it's worth it! Very happy customer, so happy had to give a review.
I've ordered radiators from Inspired…
I've ordered radiators from Inspired heating before and have always found the service impressive. On this occasion I was advised by Kathryn, who got me the information I required quickly and without any fuss
Highly recommended.

Réponse de Inspiredheating
Fab service from Kathryn
Needed a spare part for a towel rail, had no luck sourcing from other suppliers. Kathryn at Inspired Heating was so helpful- even though the product wasn’t an item they held in stock Kathryn sourced and delivered the item. Amazing customer service! Thanks

Réponse de Inspiredheating
Very helpful service
Great, friendly service from Kathryn who advised on some suitable alternatives to my original specification owing to stock issues on a couple of radiators.

Réponse de Inspiredheating
Quick response and great help from…
Quick response and great help from Kathryn

Réponse de Inspiredheating
After sales service is excellent
After sales service is excellent. No hanging on to the phone waiting to get through. Emails answered quickly. They made sure I had a satisfactory result with my faulty radiator. I would highly recommend them.

Réponse de Inspiredheating
Excellent customer service
Excellent customer service. When a part failed, they arranged a replacement that arrived within days. When the replacement failed and I requested a refund rather than second refund, they did so without issue or complaint, dealing with the supplier on my behalf. Really great.

Réponse de Inspiredheating
Xcellent service and product
I have used this company for two corner radiators.
Which are great.
There customer service and aftercare is exceptional
Highly recommend

Réponse de Inspiredheating
Happy customer. Genuine experience
First time using this company which I came across by chance. I found their prices to be more competitive than other online radiator suppliers. Another plus point was I could speak to someone & discuss my requirements. I had an all round excellent experience. Kathryn dealt with my enquiries and order & was great throughout the whole process even when I changed the order & delivery date. All went smoothly. Thank you. I would recommend this company. Michelle

Réponse de Inspiredheating
Excellent customer experience after…
Excellent customer experience after being very understanding following a mistake I made during ordering.

Réponse de Inspiredheating
Excellent experience
Excellent experience, thanks to Kathryn who was extremely helpful in explanation, checking and expediting an order. All received well and my shiny new (well, black matt :-) radiator is perfect. Thanks!

Réponse de Inspiredheating
Ultraheat Bombe Aluminium Radiator
Purchased Ultraheat Bombe Aluminium Radiator. Noticed sight damage to the top plastic grill & I wanted to see if I could purchase a replacement part. I contacted Inspired Heating & they forwarded my query to the manufacturer. After a delay Kathryn from Inspired Heating chased this up & the problem has now been resolved. I would recommend this company to friends & family & the 5 stars given are well deserved.

Réponse de Inspiredheating
Extremely helpful
Extremely helpful. Prompt answers to numerous pre and post sales questions. Bought two rads, and then used agin to buy two more. Will be using this ompany again when I next need new radiators.

Réponse de Inspiredheating
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







