Absolutely brilliant service thank you. I booked on the glider taster. I telephoned the office and was asked if I could do I last minute the following day.. errrr.. YES! Julie (on the end of the phone... Voir plus
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Absolutely brilliant service thank you. I booked on the glider taster. I telephoned the office and was asked if I could do I last minute the following day.. errrr.. YES! Julie (on the end of the phone... Voir plus
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I cannot recommend these vouchers. I spent hours trying to activate, emailing 7/8 times and phoning 2/3 times, then thought Id done it with confirmed on screen. Turned up on my birthday, I had missed... Voir plus
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Great choice of flying experiences, super helpful customer service. Web site really clear but for some reason the purchase process wouldn’t work on my iPad but it did work fine on my desktop Mac!
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I had the 4x4 off road experience with Angus near Perthshire & it was brilliant. Not only did he make sure I was completely comfortable, he was knowledgeable, friendly & made sure I enjoyed it. I’d h... Voir plus
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Écrit par l'entreprise
204 Churchill Way, TN16 3BN, Biggin Hill, Royaume-Uni
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A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Had to have my voucher extended due to health issues. The lady on the phone was really sympathetic and helpful. Made me feel better, as i thought we had lost the voucher due to it expiring in December. Thank you for your help and support

Réponse de Into The Blue
The staff on the phone are excellent but the waiting times to get through to speak to them are 15-30 minutes and if there is a query to be resolved there may be several of these calls.
The process of transferring a voucher from the original booking to another event is extremely complicated and cynically, it seems to be designed so as discourage transfers so the purchaser gives up and loses the money paid.
I've used Into the Blue a couple of times now. Easy to use website, great experiences and prices are very reasonable compared to other companies offering these experiences.

Réponse de Into The Blue
An easy process to provide a unique gift at a reasonable price.

Réponse de Into The Blue

Réponse de Into The Blue
I have booked 2 experiences. The first booking process took me about an hour as I was very nervous and was double checking myself. The second booking took about 10 minutes. The venue were so very helpful. Had to phone them rather than book online but all went smoothly. I would have every confidence to use into the blue again.

Réponse de Into The Blue
The experience that had been brought for me as a gift, was cancelled inside of three days Twice, leaving me to contact into the blue to sort it out, they were helpful, on booking another experience it had a lot of add ones take the cost to over another hundred pounds, it also had a lot of terms and conditions, the whole experience has meant a lot more in money and even greater stress.

Réponse de Into The Blue
Such a helpful representative who booked my experience for me over the phone when I was experiencing on-line difficulties. Nothing was too much trouble.
So many great experiences to choose from. I will definitely book through this company again.

Réponse de Into The Blue
The lady on the phone was very helpful and delt with my purchase really and explained everything really well.

Réponse de Into The Blue
Took too long to get vouchers I must have spent 1hour on line then 25 minutes on phone next day do not like you can’t book date till you have vouchers as most are special dates then back on net to get the date you would like still trying to get vouchers got daughter to try now waiting for wife to give it to a go

Réponse de Into The Blue
It is very easy to use the system. The voucher pack arrived the very next day after the order was made.
Once I contacted the booking office, I had a date booked for 2 weeks time for my flying experience

Réponse de Into The Blue
My son in law thoroughly enjoyed this birthday gift first time...so he"s getting a repeat! Highly recommend this thoroighly efficient professional organization.

Réponse de Into The Blue

Réponse de Into The Blue
Gift experience i booked is completely different to what I am being offered when booking time slot, different helipirt different trip, i booked Cardiff Bay 20 minute Touf and im getting 8 minute city centre tour from Cardiff Airport instead of Cardiff Heliport and you want and extra £30 no option to opt out of upgrades, total rip off
Wrong delivery address so have had to send an email to request correction

Réponse de Into The Blue
Found what item I was looking for very easily, additionally wanted help finding another item. Spoke to a colleague in the phone who was extremely helpful. Ended up booking another days event. Great Service

Réponse de Into The Blue
Everything seems so professional and very well presented.
I bought the voucher for a birthday gift, which is for next week.
I'm sure they will love it.
Thank you

Réponse de Into The Blue
Paid for a 'voucher' before I could book the event after reassurance from customer service. Seems odd. to me that you pay before you book anything which is a separate operation AFTER you've paid, It's then a whole different rigmarole? Then having paid the money, I couldn't then purchase the event. Online didn't register any of the codes and voucher number I was given when I paid. I need to ring again to make the booking. This is Irritating, time-consuming, disappointing and poor standard of business. And this is before we have the experience.

Réponse de Into The Blue
Easy process to book and redeem voucher. First choice activity, date, time and company were available.

Réponse de Into The Blue

Réponse de Into The Blue
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