Great customer experience. They took me through step by step and made sure I got a custom system that suited my needs. They even advised against more expensive options that I suggested because they wo... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have no problems with this company. Products are great, despatched quickly without fuss. I've dropped a star because they use DHL. I've never not had a problem with them, absolutely useless lying co... Voir plus
L'entreprise a répondu
Bought a water fed pole and hose reel very impressed with it need to still set it up but looks great , super fast delivery took 1 day to come definitely recommend! Thank you
L'entreprise a répondu
I'm not the best on computers get a bit old for that LOL but when you can talk to some one over the phone it's so helpful and the person I talked to was just that helpful and friendly so over all I wo... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Housed in Wiltshire, England, our advanced production facility is the creative forge where all the Reach & Wash® systems by Ionic Systems are brought to life. As the originators of the revolutionary Reach & Wash® system, we've forever transformed the safety and efficiency landscape for window cleaners globally. Our commitment to relentless innovation continues to fuel our growth and portfolio diversification. Testament to this are our groundbreaking creations like the Foamion softwashing system and the groundbreaking Roof Wand. These innovative products showcase our dedication to enhancing cleaning solutions while maintaining our focus on safety and effectiveness. As the unrivalled market leader, our influence extends across the globe, with a network of distributors in 34 countries and product exports to over a hundred territories. Our products have garnered international recognition for their superior quality and exceptional performance. The Reach & Wash® brand, in particular, is a shining beacon of our commitment to excellence. It stands as a symbol of the "Quality without Compromise" promise we uphold in every product we create. This promise, steeped in our heritage, is more than a slogan; it's the very ethos that guides Ionic Systems as we continue to innovate and lead the cleaning industry.
Coordonnées de contact
7-8 Westerngate Hillmead Enterprise Park, SN5 5WN, Swindon, Royaume-Uni
- +44 (0)1793871386
- info@ionicsystems.com
- www.ionicsystems.com
4,6
Excellent
163 avis
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A répondu à 100 % de ses avis négatifs
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Quick delivery and good quality gear
20 septembre 2023
Réponse de Ionic Systems
Thank you for the great review!
Réponse de Ionic Systems
Great to hear! thank you for choosing Ionic and taking the time to leave a quality review
Réponse de Ionic Systems
thank you very much! glad to be of great service 💪
Second to None.
In a word, Patrick. As well as Ionics clearly providing the best possible service and products, Patrick's communication, knowledge, attention to detail and helpfulness is second to none.
7 septembre 2023
Réponse de Ionic Systems
Thank you very much for this review. Patrick is made up! 😎 What a great way to start the week. All the best 🙏 Ionic
Ordered two bags of resin
Ordered two bags of resin, only one arrived unfortunately down to courier not ionic, Ionic were great at getting the second bag out to me as soon as I raised the issue, Top service thanks again!
24 août 2023
Réponse de Ionic Systems
Glad we could get this sorted for you ASAP. Thank you for the great, honest review 👍 All the best!
Réponse de Ionic Systems
Happy to be of service!
I'm very happy with your products and…
I'm very happy with your products and it's very good for my business
17 juillet 2023
Réponse de Ionic Systems
Great to hear! Thank you for being an Ionic customer
The fast delivery and quality of the…
The fast delivery and quality of the product only thing is no invoice
20 juillet 2023
Réponse de Ionic Systems
Thanks for the great review! 👍
Fast delivery as always.
Fast delivery as always.
My go to company for my business needs.
4 juillet 2023
Réponse de Ionic Systems
always a pleasure! thanks for the great review 👍
Réponse de Ionic Systems
Thank you very much! Glad to be of service 👍
Quick,easy and prompt delivery.
12 juin 2023
Réponse de Ionic Systems
Thank you for taking the time to leave a great review 👍
Ordered poles took over 3 weeks to try…
Ordered poles took over 3 weeks to try to attempt delivery then there delivery team lied about trying to deliver 3 times so didn’t receive my goods called 3 times for a refund to be told someone will get back to me never happened this mistake put my job back over 1 week and and the after service was not great Shane really as I was going to have my fleet of vans fitted with there systems and poles but with a service like that I have gone elsewhere
7 juin 2023
Réponse de Ionic Systems
Thank you for your feedback. However, we need to clarify some inaccuracies in your comments to ensure an accurate representation of the situation.
Our records confirm that UPS attempted to deliver your order three separate times. The items were out for delivery 5 days from the point of your order, not 3 weeks. Any assertions to the contrary are incorrect. We acknowledge that delivery issues are inconvenient, but we made concerted efforts to get your products to you as promised.
Regarding your refund request, it was processed promptly upon your request. Any claims that suggest otherwise are misleading. The refund has been completed, and the funds should be in your account.
If you require further clarification on these matters, please feel free to contact us.
Regards,
Ionic Systems
Réponse de Ionic Systems
Thank you for taking the time to review our services. All the best 👍
I urgently needed a replacement part…
I urgently needed a replacement part for my carbon fiber pole and they reacted effectively which enabled me to meet my deadline... thank you
30 mai 2023
Réponse de Ionic Systems
Ionic Systems is founded by window cleaners so we know very well that efficiency is key! Glad to have been great service to your business and thank you for taking the time to leave a review 👍
Quick and easy and on time every time
25 mai 2023
Réponse de Ionic Systems
Very happy to hear you've had a great experience! Thank you for taking the time to provide feedback 👍
Excellent service
Excellent service. Easy to order and a resonable price on line.
Excellent next day delivery
22 mai 2023
Réponse de Ionic Systems
Glad to be of service! Thank you for taking the time to leave a review
Réponse de Ionic Systems
Thank you, your feedback is greatly appreciated!
Always excellent service
8 mai 2023
Réponse de Ionic Systems
Thank you, very glad to hear you've had a great experience 👍
Réponse de Ionic Systems
Spot on, glad to be of great service toy your business 💪
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