The customer service is really prompt. I had an issue with the start date of my insurance and they made sure to solve it as quickly as possible. I have to thank Kirtham for helping me out!
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Lisez les avis des autres
I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I... Voir plus
One of the best and fastest. The agents answered very quickly and were really helpful, even during the weekend. I definitely suggest this, especially to people who are not familiar with insurance an... Voir plus
Amy provided me with excellent advice, demonstrating great patience and responsibility. She made me feel completely at ease when purchasing and selecting products and plans. Thank you so much. Wishing... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.
Coordonnées de contact
150 W 30th St , 10001, New York, Etats-Unis
- 212-262-8922
- customercare@isoa.org
- www.isoa.org
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Great Customer Service
Their customer service is beyond fast and smooth! They are quick to respond and act on requests.
They reply soon
They reply soon. Also, their replies are friendly and informative.
Excellent service and great customer
Excellent service and great customer
Great service!!
Great service!!! Quick response! effective communication!! Thx Jonathan!!!
Insurance plan assistance
Customer service replied to my concerns quickly and was able to help me find the correct plan.
Best Service ever!
I really appreciate their service. I had a coverage date change request not once but twice and they were really quick and smooth with it. They made sure that their customers are satisfied. I really appreciate the effort they've been through.
Great experience
Great experience! Affordable products for an international student :)
ISO Silver Health Insurance Enquiry
The responses were really helpful!
Phenomenal Experience!
ISO really helped understand how coverage works here in the states and took the time to answer all of my questions
Recommend!
Claims were processed smoothly in 2 weeks and customer service was super helpful!
I’ve had a great experience with ISO…
I’ve had a great experience with ISO Student Health Insurance. The plans are affordable, easy to understand, and actually built for international students. Anytime I had questions, their team was quick, patient, and genuinely helpful. I’d definitely recommend ISO to other international students.
Great customer service
Great customer service. They are very helpful and answer all questions very patiently.
It’s awesome and adheres to students…
It’s awesome and adheres to students needs
The communication was great and up to…
The communication was great and up to the point. Keep up the good work.
Highly recommend ISO for their customer service
I would highly recommend ISO, especially when you don't know much about the US medical system. I cut my finger when cooking the other day and reached out to ISO on wechat, trying to find a ER. The customer service rep immediately warned me how ER and urgent care is different and how ER could be really expensive. They even called the urgent care for me because I was so in pain. Really caring and professional service!
I accidentally entered my child’s name…
I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I felt so relieved. After I explained the situation to the representative, Jennifer, she fixed everything within five minutes. She was amazing—so efficient and so professional!
Fast service
Excellence in Customer service
I’d like to thank ISO for the great service I received recently. Their representative was exceptionally patient and helpful in addressing my concerns.
Excellet support from the CS Rep!
Great experience with customer service agent (Jennifer)
Jennifer is patient, knowledge and helpful!
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