I ordered a pair of your cropped barrel jeans. I had very low expectations, as jeans never fit me well, I'm always in-between sizes, and I suspected the barrel shape would make me look huge. I tried o... Voir plus
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I ordered a pair of your cropped barrel jeans. I had very low expectations, as jeans never fit me well, I'm always in-between sizes, and I suspected the barrel shape would make me look huge. I tried o... Voir plus
L'entreprise a répondu
First time shopping online with Izabel London and my experience has been very pleasant. The website is user friendly & easy to place order. Package was packed nicely & delivered on time. The dresses a... Voir plus
L'entreprise a répondu
I have been shopping at Izabel London for a few years now. I have to share that the quality and design of their clothes are amazing. Their customer service is also excellent which makes the whole proc... Voir plus
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Jacket came damaged.I paid for second day delivery, came 3 days after being lost in tranzit. When sent it back for return I have asked they will regund my delivery as they did not do what they said th... Voir plus
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Izabel London, the home of affordable, effortless fashion for all women. We're a British brand founded to bring effortless affordable fashion to women everywhere. We believe that clothing should make you feel good which is why our collections feature versatile clothing designed to be worn again and again.
12-14 Chase Road, London, NW10 6EZ, London, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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I love Izabel clothes. There is a particular top that I have brought in all the colours multiple times. Today a new member of staff accidently put in an incorrect order. Guess what Izabel Complaints dealt with it in about one hour. Amazing company. I can only say WOW for customer service. Thank you Izabel
Clothes were beautiful and were true to size, a few were sale price which was brilliant. Really quick delivery and beaut packaging. Will definitely buy from again
I am pleased with speedy returns and refunds. Clothes are really nice but run slightly small
Great experience.Prompt delivery of a lovely top which washes well. Great value and an unusual design.
Ordered clothes from this website, very fast delivery, clothes were absolutely beautiful and true to size. I bought sale clothes but would recommend Izabel for value, size and quality. Will definitely be shopping here again.
Thank you for reviewing and responding to my request for a late cancellation due to the pandemic & some surrounding issues. A nice gesture & reassuring service.
Beautiful clothes, lovely quality, fabulous service. Orders arrived in 3 days and everything beautiful. Had to return one item as too small. Was notified by email when they had received my returned parcel and refunded without any problem a few days later. Only found this company during lockdown and so pleased I did. Clothes have a uniqueness, just love them. Highly recommend Izabel.
Absolute fantastic service. The dress size I wanted wasn’t available online, so I emailed Izabel and asked if they were getting anymore stock in. Next thing they contacted me to say they located my size for me. One very happy customer, lovely to see that there is still a good company out there! Thank you
I had an email advising that there was a 20% discount on all items and when I tried to enter the discount code it was not recognised.
I contacted customer services who advised me to purchase and let them know the order number they then refunded the 20% back into my account
wonderful customer service as I was kept informed all the way through
I really love Izabel clothes they are well made and being a size 16 I always find their clothes flattering
Thank you for being so helpful
Ordered a load of new bits from Izabel London. Every single item was brilliant which is so rare and fitted so well. They were all very flattering. My 4 year old even said "aw mummy, you look lovely"
Lovely dresses that are good value for money.

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Happy withvtops and cardigan izabel clothes never disappoint

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Delighted with my new dresses purchased for an upcoming holiday. Dresses were true to size and great quality. Very quick delivery.

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I bought 2 nice dresses from you online they looked beautiful with good quality and fitting well.

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Delivery quick and the refund was sorted out promptly

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Absolutely love Izabel .I have many different items of clothing from them all stunning ,and the sizing is perfect .Love it Thanks so much and keep doing what you do making great clothing xxx

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Arrived on time really nice and good quality clothing.

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Very satisfied with my order the quality on the 4 dresses was very good and they fitted perfectly

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Very quick delivery and loved both dresses

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Always fast delivery. Always great quality items at reasonable prices.

Réponse : Izabel London
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