JCT600 Limited Avis 

Minimum wage staff, minimum wage service, minimum wage attitude.

Common sense would dictate that if you have booking system for an MOT or Service appointment, you make sure you have the resources available to be able to accommodate said booking - or you just don't allow the customer to be able to book an MOT on that specific day.

It's pretty simple, really, but not according to the Legendary JCT600.

But then again, common sense these days is not so common. The term "common sense" should really be renamed "intellectually gifted" because there's a serious shortage of intelligent people in this country - especially when it comes to designing systems that supposedly give customers the best UX.

Booked a vehicle in for its annual MOT, & received a confirmation as you would expect.

I then received an email telling me "unfortunately we do not have any availability on that day".

Why tell me you do then?

You would have thought a bunch of fully-grown adults would have the foresight to NOT allow anyone to book their vehicle in for a MOT if there was no availability on the day the customer requests.

The fact that I had no response to the question as to why they allowed me to book my MOT on the day in question, speaks volumes.

The best part of this was when they offered me an alternative date, before stating that if this was not convenient, they will look for the closest possible date available. Considering how they handled the processing of my booking so far, what makes them think they have the intellectual capacity to check availability for any other future date?

I put this question to them as well.

Guess what?

Yup, crickets.

Says it all, doesn't it?

Bought my car last year from Jc600 boston it broke down few times and there warrnty covered it and paid it in few days make sure you service your car and keep the recipt and car service history make sure there are vat registered any other breakdown caused by the engine or electrical you will be covered definitely recommend to get warrnty from jc600.

Avoid this company at all costs!
I left a £250 deposit on a car, which was supposed to be returnable. They tried to push me into the highest APR finance deal they could, which I later found out (after taking proper financial advice) was a complete rip-off. I immediately cancelled and asked for my deposit back.

It’s now been over 8 days and my money still hasn’t been returned. They’re quick enough to take your cash but drag their heels when it comes to giving it back. This is not how a trustworthy business should behave.

If you value your money and don’t want to be pressured into sky-high finance deals, steer well clear of this company.

Excellent - Mercedes Sheffield
Very happy with the attention given to sort out a problem with the locking wheel nuts and abs sensor. Frome the friendly and helpful staff in reception through to the sorting out the problems and cleaning the car - I can't fault it. Thank you.

I bought a Hyundai Tucson today from JCT600 Doncaster, and the service was exceptional from start to finish. Andy, our salesman, was polite, knowledgeable, and friendly. He really made me feel at ease and took the time to ensure the car was the right fit for me. He equipped me with all the details I needed, explaining everything clearly and patiently.
Andy also went above and beyond to make it a great experience for the whole family. He chatted with my children and helped make them feel involved, while the lovely lady at reception offered them hot chocolate and biscuits – such a thoughtful gesture that helped make the experience stress-free and genuinely enjoyable.
Overall, the whole process was smooth, professional, and exciting. Andy’s customer service was outstanding, and we’re absolutely thrilled with our new Tucson.
Thank you to Andy and the team at JCT600 Doncaster!

I recently purchased a SEAT Leon from the Leeds showroom and had an outstanding experience thanks to Malaika, the saleswoman who assisted me throughout the process. From the moment I walked into the showroom, she was professional, knowledgeable, and genuinely welcoming.

Malaika took the time to understand my needs and guided me patiently through the different models and options available. She explained everything clearly, answered all my questions, and never made me feel pressured. What stood out most was her honesty, attention to detail, and how smoothly she handled the entire process — from the test drive to finalizing the paperwork.

Thanks to her help, I felt confident and comfortable in my purchase, and I absolutely love my new SEAT! It drives beautifully, looks fantastic, and was the perfect choice for me.

If you’re considering buying a SEAT, I highly recommend asking for Malaika — she made the experience enjoyable and stress-free from start to finish.

Recently bought a mercedes A35 from JCT600 Limited Doncaster, stress free experience from start to finish, Elliot was very knowledgeable and helpful, he even collected me from the train station so I could pick up my new car. I would recommend this dealership without hesitation. Very happy with my new car.

Just purchased Kia sorento from jct 600Castleford would like to say thank you to Gary sales man for been friendly and knowledgeable about the car would also like to say big thank to Thomas and Jordan for sorting problem out we did get there in the end thank you again

When the roof on my 64 plate Audi A3 cab stopped working, I booked it in with these clowns. Was in/out, paid for diagnostic tests and eventually quoted £4700 ( I think plus vat...but can't remember). Paid ECU expert £200 to check the control unit and he said he got it working but it just immediately overheats.

Couldn't afford £5k plus so have driven it as hardtop for past 3 years. Someone put me in touch with roofmotors.com who pointed out if it's overheating, it's the motor not the pump. We have one in for £169 incl delivery. Arrived next day, mechanic pal fitted for £70.

Surprise, surprise my roof works perfectly.

I would say that other than the roof, everything in the car has worked perfectly for 123,000 miles (11 years) which goes to show Audis are great cars. It's just a shame you have to rely on idiots like Audi Sheffield to maintain them.

To be fair, they do wash and vacuum your car when you take it in so maybe that explains the £4500+ difference in getting things fixed?

Date of experience was 3 years ago but was only today I found out what thieving/cheating so and so's they are

Take your Audi ANYWHERE BUT HERE for maintenance

Bought an Audi from JCT600 Sheffield, as usual with any customer service it’s good as they want your money after this don’t bother, they are not interested and will fob you off, salesman offered extra’s which apparently are still in the post a month later. Why lie?

Keep receiving marketing text messages with no way to opt out. Opt out link takes you to a completely unrelated survey and account set up. Unclear if this intentional but it’s unacceptable practice for a company not to provide a method to stop awful marketing contact, especially when you haven’t signed up in the first place.

I took the Kia Niro for a test drive ,I didn't feel any pressure into buying the car at all the young sales guy who's name I can't remember , gave me time and space to think about it,
I would definitely recommend this business.

While Doncaster site is being rebuilt the staff must be under enormous pressure. I ordered some parts for an 08 SLK which isn't as straight forward as a more up to date vehicle.
Unfortunately for Andrew, he pulled the short straw on this occasion. He was very helpful and understanding.
He is very knowledgeable and goes the extra mile to do a good job and give the best possible service and customer experience.
I also have a 2010 W204 and will be asking for Andrew in future whenever I require parts for either of our cars.
In my humble opinion Andrew is a great asset to Mercedes Benz of Doncaster Parts Department.

Looking to part exchange my 4 series for an Audi A3/4. Having had numerous BMW's in needed a change and met with Gabi who was delightful. She was exceptionally knowledgeable and guided me through the minefield of what I should be looking for. She was very patient and helpful and keen to find out what I wouldnt like to be without when choosing my next used car. Thank you for making this an enjoyable and stress free experience

I booked a test drive and filled in all my details to ensure a smooth experience when visiting the dealership. I turned up about 5 minutes before my appointment and the person who greeted me went and informed the sales staff. After 25 minutes waiting without anyone coming to see me, I asked to speak to the manager. I was told one of the managers would be come and see me. If a potential customer asks to see a manager and they do not make the effort to walkout with the member of staff informing them about an unhappy customer, then it gives the impression they don't take it seriously.

Hull Audi-

I booked my Audi A6 into Hull Audi for a gearbox service, and at the same time they carried out the 23WA campaign update. The car was completely fault-free beforehand, but the very next day an AdBlue system fault appeared, leaving me facing a £2,000 repair bill.

When I raised this, I was told over the phone by the assistant service manager that 23WA does affect how the ECU communicates with the AdBlue system. However, Audi UK were later given a completely different story. This left me stuck in the middle with no consistency and no accountability.

I’ve maintained the car properly with a full documented service history, and I trusted Audi by having both a paid gearbox service and their official update done. Instead, I’ve been left with a major emissions fault that only appeared after their intervention.

Very disappointing experience, with mixed messages and no support. I expected more honesty and responsibility from an official Audi centre.

Ongoing problem with my Vantage tracker system, now hopefully rectified. I can only say the individuals I have come into contact have been an absolute credit to Aston Martin Leeds. Particularly Helen who was so helpful from my first phone call and Mikey who could not do enough to ensure my first visit was an enjoyable experience. Nothing was too much trouble and a mine of information.

We went to JCT600 York to test drive the Buzz ID 5 seater vehicle
We had made an appointment with Alex Heselton who was amazing
He was very knowledgeable and fully explained how the vehicle operated and much more
On returning from the test drive we sat down with Alex who then explained the many purchase options to us
We decided to go ahead and order the vehicle to our choice of specifications
Well done JCT 600 for employing such a knowledgeable person who went over and above for us even staying back after they were closed to complete the paperwork

Alan Pillay at the Northampton branch was extremely helpful and most importantly very knowledgeable from his many previous years in the motor trade. At all times he was courteous and supplied me with all the necessary information I required plus even contacting me on his day off, for that I'd like to thank him and hopefully one day I get to buy him a drink.

after buying a nearly new A5 with 1500 miles on , the MMI screen that controls most of the cockpits functions has failed several times leaving me unable to use maps , heated seats , air conditioning etc , etc. had the car in for diagnostic and told it requires a software upgrade , and there was nothing they could do as audi dont even have a date when this upgrade will be available !!! got offered a monetary compensation to put up with the issue until the upgrade is available , which i agreed to , 4 weeks nearly gone by and no one is doing anything to resolve the issue or keeping me informed , it is me chasing them all the time. this is my 4th audi from them and the customer aftersales service is crap.