Horrible buyers experience.. .. I will not get into the full details.Because I don't know how I will be proceeding accordingly. You sent the card two months after the fact. Bag is not as described. P... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Buyer beware, sales driven on hyped up value. Their definition of comp is a listing versus historical sales. Hyped up value and hidden flaws. Items are often damaged and ripped. Dealing with Jebwa i... Voir plus
My “new” LV arrived quickly and exactly as described. The price was so good that I was very cautious. However, no caution required…no surprises, it’s beautiful!! This is my 4th LV from JEBWA and I lov... Voir plus
L'entreprise a répondu
Beautiful bag in great condition & amazing price! Jebwa always does a great job of taking photos and describing the bags so I knew exactly what I was getting. It’s even more stunning in person! I’ve p... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Pre-owned authentic luxury products, handbags, watches and jewelry.
Coordonnées de contact
SE 38th St 12400, 98006, Bellevue, Etats-Unis
- www.jebwa.com
2,8
Moyen
88 avis
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I can’t get anyone to respond to my…
I can’t get anyone to respond to my return request.
10 novembre 2021
Réponse de Jebwa
We are over the moon to hear that you have the best experience! Hope to see you again!
Great price !
This bag was great priced the handles and condition was like new. Fast shipping box thanks for saving me a lot of money .
4 septembre 2021
Réponse de Jebwa
We are thrilled to hear that you have the best experience!
Customer service excellent
Customer service excellent
Picture catalog doesn’t do the items justice
15 août 2021
Réponse de Jebwa
Hi Eric, thanks for your 5-star review! We photograph each item to reflect item conditions. Nice to hear that your experience is great with us.
I purchased a Chanel handbag and it was…
I purchased a Chanel handbag and it was in great condition and such a great price. It was shipped fast and an authentication card was sent with it. Will def purchase from them again.
26 juin 2021
Réponse de Jebwa
Thanks for your 5-star review! We take authentication very serious to protect our customers.
Authenticity card. Fast shipping, friendly customer service
Fast shipping, friendly customer service
20 mai 2021
It was Awesome
It was Awesome! These guys were great and the merchandise was certified and I got my wife’s gift before Mother’s Day too! Thank you guys! All is Good to Go!!
19 mai 2021
Réponse de Jebwa
Thanks Andrew, we are happy to hear that!
Foolishly Duped
I originally purchased an LV bag from Jebwa off of Vestiarie Collective, my bag was never shipped, Jebwa claimed that they never received the order, after several tear-filled phone calls my money was refunded and Jebwa started that I could order off their website directly and they would give me the bag at the refunded price, they honored that and I received my bag, the bag I received was not the same bag as in the picture, there is no date stamp and the LV Paris stamp is missing, I was in Boston this weekend and went to the LV store there and the manager stated they do not verify bags but if I wanted to have it sent for cleaning they would accept it only if the bag was authentic......they rejected the bag and showed me the fake LV stamp and verified the missing date stamp, while Ray at Jebwas was very nice I still got duped and feel very foolish as I worked overtime several days and saved to get the money to buy my dream bag.
3 mai 2021
Avis spontané
Réponse de Jebwa
Hi Gale,
We are sorry to hear that you don't have the perfect experience with us. We believe that there has been a miscommunication about the authenticity of the product. Please note that not every sales associate on brand retail stores is an expert on authentication, especially for the previous/vintage models that are not actively on sale.
Also, stamps and date code printing on the Louis Vuitton handbags are not standard. Depending on the manufacturing date, there are variations on different models.
You can either return your item with our free return shipping or exchange it with another model. You have an open ticket with our customer service. We are looking forward to solving it ASAP.
Best,
Jebwa Customer Service Team
I absolutely love my bag and the fact I…
I absolutely love my bag and the fact I didn't have to worry about authenticity! I shop vintage from multiple sites and do as much research as possible before my purchase. I was happy to see Jebwa on Poshmark since that is where I bank my sales and view it as my "play money". I will purchase from Jebwa again❣️
1 mai 2021
I absolutely love it
I absolutely love it! The bag is beautiful and in fantastic condition. I am over the moon. Thank you!
5 avril 2021
Did well in the end
Had some problems in the beginning with shipping to the incorrect person but after I spoke with Ray multiple times I decided to give them a chance they gave me a higher percentage off and I asked them to contact me when/if they received the purse I wanted so they could re-ship to me. Once the purse was back they shipped to me and I recieved it very quickly I wish the first time could've been like the 2nd but purse was accurate to description. I ended up returning because I missed that the purse didn't have a strap. But I will buy again if the price is right.
9 mars 2021
I love my Louis Vuitton
5 mars 2021
I Love my bag it was just what I…
I Love my bag it was just what I wanted. I will buy again from you all a very pleased customer. Thanks
4 mars 2021
Love them!
Beautiful bag in great condition & amazing price! Jebwa always does a great job of taking photos and describing the bags so I knew exactly what I was getting. It’s even more stunning in person! I’ve purchased 3 bags so far and will definitely be back!
21 janvier 2021
Shipping fast and item is very good…
Shipping fast and item is very good condition. Price is reasonable.
10 janvier 2021
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