My dealings with this company has been great, whenever i had any issues i received great customer service. They also got back to me swiftly and dealt with my queries swiftly. I ordered an item that ca... Voir plus
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Ordered couple items from jk one a ngt net turned up in couple days great I contacted jk about the other item quick reply that same day said other item being sent out etc didn’t turn up Week later c... Voir plus
I ordered my son a bivvy for Christmas 2025, he used it for the first time in June, when him and his dad put it up, one of the polls were broken and not attached as it should be. I contacted customer... Voir plus
Jack is great at responding to emails. Lovely to get such wonderful customer service. As for the NGT profiler dome xl bivvy. It's fab quality and going to be gratefully used as often as possible.... Voir plus
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Les gens ont aussi consulté
5 stars tbh I will give 10stars if was…
5 stars tbh I will give 10stars if was able big up jk outdoors will definitely order with them again
Company use evri who managed to lose my…
Company use evri who managed to lose my parcel
Jk took control and posted me a replacement
Polite, timely and responsive company
Many thanks 10/10
5 star
Had a issue for a few weeks they’ve sorted it out and gone above and beyond. jacks handled it amazingly which is much appreciated
Thank you
Customer Service Feedback
I bought a carp fishing stand and unfortunately the screw handle was damaged when it arrived.
I contacted them and the service was fantastic. A replacement one was sent immediately, continuous feedback and shipping notifications were a plenty.
5 star rating doesn’t do them justice.
Definitely buy from them again.
Ordered 13 items and only recieved 4
Items came missing but was sorted after contacting
I made a order one of my items were…
I made a order one of my items were missing so I emailed them to find out what was going on they emailed me strait back and offers a refund or they can resend the the item that was missing would use again
Good customer service
I recently ordered a hoodie for a present but unfortunately the size i ordered was incorrect so i had to return it 🤦♀️ Returning the item was straight forward and when I contacted the company they replied within a day or 2 and kept me well informed. Definitely would use them again.
The only thing I didn’t like is that I…
The only thing I didn’t like is that I order 10 deadbait pike traces and only 8 arrived otherwise 10/10 for shipping
I use them often
I use them often, good value for money and always delivered on time!
Great selection of gear and easy to…
Great selection of gear and easy to find and order things.
I ordered some leads off eBay from…
I ordered some leads off eBay from jkoutdoors and unfortunately the packaging was damaged and the leads fell out in transit but after a few emails they sorted it straight away and sent me a new package they were very helpful 👍🏼
Really good quality excellent service…
Really good quality excellent service all round recommend 100%
Wouldn't waste my time with these again
Following the company contacting me and the goods arriving ,it seems a genuin mistake, so I have revised my review.
Excellent
Excellent, Great value , good customer service , quick delivery, well packaged . I look forward to my next purchase with JK outdoors
Order several item off the website all…
Order several item off the website all delivered in good time. One item was sent incorrectly once I contact them the correct item was sent out and arrived promptly. Will definitely be using again
pva bags (ngt)
Ordered some pva bags (ngt) as i like the 200mm length on these.
Price was spot on.
Had a delivery issue, but it was all down to Royal Mail not the seller !.
Comes with the seller were great and I will purchase from their website again
Super crossbow strings and extremely…
Super crossbow strings and extremely competitive prices. Fast delivery and great communication. I will only be ordering further crossbow strings and accessories from JK outdoors.
First Class Service
Item was out of stock so requested a refund which was processed promptly and I received an alternative item as a gesture of goodwill. Absolutely unnecessary but what a delightful thing to do. Will definitely return and have no qualms in recommending this company. Thank you, Jack 😊
Good website to navigate
Good website to navigate. Ordered an NGT double grill pan which was well priced compared to other suppliers and delivery was just over 24 hours. Delighted with the product and also with JKoutdoors.
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