Eric was more than helpful - couldn't have done enough for us and the Biscoff was a nice touch - he at least knows what a tyre pressure warning light looks like now so all good. Car is going great!
Établissement
Changer d'établissement11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT Dundee, Scotland, GB
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Lisez les avis des autres
Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After th... Voir plus
L'entreprise a répondu
Began our 'new car' journey here, in mid August. Left the showroom with a new car,mid September. Very much a (hands off) approach by the sales team, allowing us lots of time to wander about and... Voir plus
L'entreprise a répondu
Firstly the car was exactly what we were looking for, looked at cheaper alternatives but after minimal checks not happy with history. Kerry was spot on not pushy very informative and made the effo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Concessionnaire de motos
- Garage automobile
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
John Clark Škoda Dundee, part of John Clark Motor Group, have years of experience in delivering high quality Škoda sales and servicing, combined with unrivalled customer service. View our full range of the latest new Škoda vehicles and our friendly staff will organise a test drive for you in the car of your choice. We are also on hand to talk you through our range of straight-forward finance offers at a budget that suits you. Plus, we have a full range of Approved Used cars available, constantly being updated so you receive the best deals and prices. Not only do we specialise in the sale of new and used Škoda cars, our customers can take advantage of our inclusive range of aftersales and car servicing options, guaranteeing that your new or used Škoda remains in as good condition as the day you drove away from John Clark Škoda Dundee. Visit our showroom in Scotland and take advantage of incredible deals on new and used cars, aftersales services and repairs.
John Clark Motor Group
Écrit par l'entreprise

- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved

Coordonnées de contact
11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, Royaume-Uni
- 01382 619200
Demande des avis aux clients
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Ready to return our/your vehicle as a dissatisfied customer.
Absolutely livid that we were duped into the purchase of a Vauxhall Crosland motor reg LP22 SNV under the proviso that the vehicle was fully serviced and MOT'd for one year. We were home a few days before we started checking everything only to find the car was last serviced in 24th Feb of 2025 and the MOT was until August 22nd 2026. Why were we not told the truth about the vehicle, arrangements to correct this were not put in place and we drove off with a car that was not as stated in the purchase. Further we have not been furbished with a record of previous owners.
John Clark have arranged for an MOT and service but not until the 18th of March whereupon if anything happen in the interim it would leave us liable if it came within the bounds of not being serviced.

Réponse de John Clark Motor Group - John Clark Škoda Dundee
No pressure
Found my car on the website, went through the app asking questions. Received a phonecall about 45 minutes later from the sales team, Stuart jack . Placed a refundable reserve and organised to come to the garage to see the car in the next few days.
Surprised on the size of the place and how efficient the staff were. Was shown the car, even left to look around the car without a sales rep. Test drive felt enough without feeling rushed. After numbers/offer was given, my wife and I were left to discuss it on our own with no pressure.
Was updated on every step, and organised a time to pick up the car that suited me.
Overall I had a good experience, my wife and I would like to use this car garage again in the future.
Thankyou for the help Stuart.

Réponse de John Clark Motor Group - John Clark Škoda Dundee

Réponse de John Clark Motor Group - John Clark Škoda Dundee
Excellent customer service by Kerry…
Excellent customer service by Kerry highly recommend John Clark Skoda no sales pressure at all given time to decide and make sure the choices made was right for us

Réponse de John Clark Motor Group - John Clark Škoda Dundee
Yes it's doing very well .Rachel did very good in helping me .
Yes it's doing very well .Rachel who helped me a l

Réponse de John Clark Motor Group - John Clark Škoda Dundee
Excellent very pleased with the Skoda…
Excellent very pleased with the Skoda Fabia we bought Stuart was very helpful to us and informative

Réponse de John Clark Motor Group - John Clark Škoda Dundee
Great communication from Kerry…
Great communication from Kerry throughout the process and on the day of the handover. Despite a delay on transacting the payment, he was attentive and patient and nothing was too much bother. Follow up after re' the service history great .....

Réponse de John Clark Motor Group - John Clark Škoda Dundee
Salesman was very good and wasn’t pushy…
Salesman was very good and wasn’t pushy like some

Réponse de John Clark Motor Group - John Clark Škoda Dundee
Skoda Karoq
This is our second car purchased from John Clark group and we would definitely buy again.
The car was clean and just what we were looking for. The staff were professional and friendly.
What more can a customer ask for :-)

Réponse de John Clark Motor Group - John Clark Škoda Dundee
So helpful and honest
So helpful and honest, made the buying experience so easy and calm

Réponse de John Clark Motor Group - John Clark Škoda Dundee
A Very professional Sales Executive.
The main positive was the assistance given to me by my Sales Executive, Kerry. He could not have been more helpful and talked me through all the online paperwork that had to be completed and signed. There seems to be an assumption that every customer has the IT knowledge and experience to do this but certainly in my case, that is not correct! Kerry assisted me from selecting a suitable vehicle to the eventual handover and I could not fault his professionalism throughout the process.

Réponse de John Clark Motor Group - John Clark Škoda Dundee
5 star experience
I had done my research online, I was looking for a nearly new Skoda Karoq 1.5 sel automatic in grey, so I visited John Clark Skoda Dundee. If you haven't been before it's like a high end shopping centre but for cars. I walked into the Skoda shop which had all the cars beautifully displayed. I spent some time looking around the Karoq on display, nobody bothered me. When I was ready I went to the office and asked to speak to a sales executive, after a quick check the car wasn't currently available but would likely be available soon. I said I would like to buy it on PCP and I explained how much deposit I had and how much I wanted to pay monthly. After a check with her manager I was told that there was a great Skoda deal on the Skoda Karoq in the showroom, which was an exact match to my request, was available. I arranged a test drive the next day, in the car from the showroom, and it was amazing. I paid a deposit and collected the car a few days later. All the paperwork is sent to you via the customer portal. I read and signed everything on my pad, it is incredibly easy and needs to be completed prior to your collection date. Oh and yes the car does come with an umbrella and an ice scraper in the fuel cap. I'm still finding out amazing things about my car every day, two cylinder mode when driving below 40 mph, who would have thought. If you want a 5 star experience in a relaxed environment with no pressure go to John Clark Skoda 11 Broomfield Road Dundee.

Réponse de John Clark Motor Group - John Clark Škoda Dundee
John Clark Dundee - very good experience!
I would highly recommend John Clark if you are looking for a quality car. I bought a 2025 VW Touareg (8 months old) for a very good price. I was dealt with very professionally from the initial viewing by Sales Manager Stuart Jack who oversaw every part of the deal from the outset. My new car was ready for collection at the agreed date and time and all the necessary documentation was send via email in the interim. The only slight issue for me was that I added the option of a garage applied ceramic coating for £400. I was not overly impressed the standard of finishing as a number of surface scratches which were highlighted at the point of sale were still visible, so clearly, no paint prep had taken place. That aside, no complaints whatsoever.

Réponse de John Clark Motor Group - John Clark Škoda Dundee
Professional, Efficient, and Highly Recommended
From our arrival at Dundee Railway Station, where Jenna collected us, to the handover of our new car the following day, the John Clark team were consistently professional, helpful, and efficient. The bright, welcoming environment and genuinely supportive staff made our decision-making process much easier.
We were particularly impressed by the assistance provided by John (Sales Manager), Jenna, Alasdair, and this must also include Russell, whom we had met previously regarding a car purchase for our son.
Well done to the John Clark Škoda team for your outstanding service and efficiency. It was a pleasure dealing with you, and we highly recommend your dealership.

Réponse de John Clark Motor Group - John Clark Škoda Dundee
Stuart was first class in helping me…
Stuart was first class in helping me with picking the right car and was helpful all the way.

Réponse de John Clark Motor Group - John Clark Škoda Dundee
Sales excellent service could be…
Sales excellent service could be quicker everyone helpful

Réponse de John Clark Motor Group - John Clark Škoda Dundee
Stuart Jack was great from start to…
Stuart Jack was great from start to finish with regular phone calls and emails, and when I met him in person, initially for the test drive and later to finalise the deal he was friendly, polite and personable.

Réponse de John Clark Motor Group - John Clark Škoda Dundee
A vey good place to buy a car
Jenna Keaman was excellent as a representative of the company from my initial call to the completion of handover. In fact, all the staff I dealt with were friendly, professional and helpful.
Even the error in pricing was dealt with in the right way.

Réponse de John Clark Motor Group - John Clark Škoda Dundee

Réponse de John Clark Motor Group - John Clark Škoda Dundee
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