John Clark Motor Group - John Clark Škoda Dundee Avis 

210
•
TrustScore 4.5 sur 5

4,3

11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT Dundee, Scotland, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Eric was more than helpful - couldn't have done enough for us and the Biscoff was a nice touch - he at least knows what a tyre pressure warning light looks like now so all good. Car is going great!

Noté 5 sur 5 étoiles

Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Began our 'new car' journey here, in mid August. Left the showroom with a new car,mid September. Very much a (hands off) approach by the sales team, allowing us lots of time to wander about and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Firstly the car was exactly what we were looking for, looked at cheaper alternatives but after minimal checks not happy with history. Kerry was spot on not pushy very informative and made the effo... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Centre de contrôle technique
  4. Concessionnaire de motos
  5. Garage automobile
  6. Prestataire de transport automobile privé
  7. Vendeur de voitures d'occasion

Écrit par l'entreprise

John Clark Škoda Dundee, part of John Clark Motor Group, have years of experience in delivering high quality Škoda sales and servicing, combined with unrivalled customer service. View our full range of the latest new Škoda vehicles and our friendly staff will organise a test drive for you in the car of your choice. We are also on hand to talk you through our range of straight-forward finance offers at a budget that suits you. Plus, we have a full range of Approved Used cars available, constantly being updated so you receive the best deals and prices. Not only do we specialise in the sale of new and used Škoda cars, our customers can take advantage of our inclusive range of aftersales and car servicing options, guaranteeing that your new or used Škoda remains in as good condition as the day you drove away from John Clark Škoda Dundee. Visit our showroom in Scotland and take advantage of incredible deals on new and used cars, aftersales services and repairs.

John Clark Motor Group

Écrit par l'entreprise

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Coordonnées de contact

  • 11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, Royaume-Uni

  • 01382 619200

4,3

Excellent

TrustScore 4.5 sur 5

210 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,3

Tous les avis

(210)

1 989 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ready to return our/your vehicle as a dissatisfied customer.

Absolutely livid that we were duped into the purchase of a Vauxhall Crosland motor reg LP22 SNV under the proviso that the vehicle was fully serviced and MOT'd for one year. We were home a few days before we started checking everything only to find the car was last serviced in 24th Feb of 2025 and the MOT was until August 22nd 2026. Why were we not told the truth about the vehicle, arrangements to correct this were not put in place and we drove off with a car that was not as stated in the purchase. Further we have not been furbished with a record of previous owners.
John Clark have arranged for an MOT and service but not until the 18th of March whereupon if anything happen in the interim it would leave us liable if it came within the bounds of not being serviced.

19 février 2026
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Réponse de John Clark Motor Group - John Clark Škoda Dundee

We appreciate you taking the time to share your recent experience with us. We are truly concerned to learn that the vehicle's service and MOT status were not accurately communicated at the time of purchase, and that the record of previous owners was not provided. We understand your frustration regarding the discrepancy in the information and the arrangements for the upcoming service and MOT. We are actively reviewing the details of your purchase to understand how this oversight occurred and to ensure such situations are prevented in the future. We value your business and are committed to addressing your concerns thoroughly. Please contact me direct - john.fallon@john-clark.co.uk

Noté 5 sur 5 étoiles

No pressure

Found my car on the website, went through the app asking questions. Received a phonecall about 45 minutes later from the sales team, Stuart jack . Placed a refundable reserve and organised to come to the garage to see the car in the next few days.
Surprised on the size of the place and how efficient the staff were. Was shown the car, even left to look around the car without a sales rep. Test drive felt enough without feeling rushed. After numbers/offer was given, my wife and I were left to discuss it on our own with no pressure.
Was updated on every step, and organised a time to pick up the car that suited me.
Overall I had a good experience, my wife and I would like to use this car garage again in the future.

Thankyou for the help Stuart.

20 février 2026
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Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Kind Regards,

John

Noté 5 sur 5 étoiles

Just great looked after everything…

Just great looked after everything explained

31 janvier 2026
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Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark Holdings.

We are delighted that your experience has been a positive one.

Kind Regards

John

Noté 5 sur 5 étoiles

Excellent customer service by Kerry…

Excellent customer service by Kerry highly recommend John Clark Skoda no sales pressure at all given time to decide and make sure the choices made was right for us

11 novembre 2025
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Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at Skoda Perth.

We are delighted that your experience has been a positive one.

Kind Regards

John

Noté 5 sur 5 étoiles

Yes it's doing very well .Rachel did very good in helping me .

Yes it's doing very well .Rachel who helped me a l

1 février 2026
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Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Rachel and the management team at John Clark Holdings.
We are delighted that your experience has been a positive one.
Kind Regards,
John

Noté 5 sur 5 étoiles

Excellent very pleased with the Skoda…

Excellent very pleased with the Skoda Fabia we bought Stuart was very helpful to us and informative

15 janvier 2026
Logo de John Clark Motor Group - John Clark Škoda Dundee

Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Afternoon, Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at John Clark Holdings. We are delighted that your experience has been a positive one. Kind Regards, John

Noté 5 sur 5 étoiles

Great communication from Kerry…

Great communication from Kerry throughout the process and on the day of the handover. Despite a delay on transacting the payment, he was attentive and patient and nothing was too much bother. Follow up after re' the service history great .....

8 janvier 2026
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Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning, Gerry.

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Noté 5 sur 5 étoiles

Salesman was very good and wasn’t pushy…

Salesman was very good and wasn’t pushy like some

1 janvier 2026
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Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning, Agnes.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Noté 5 sur 5 étoiles

Skoda Karoq

This is our second car purchased from John Clark group and we would definitely buy again.
The car was clean and just what we were looking for. The staff were professional and friendly.
What more can a customer ask for :-)

25 décembre 2025
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Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Noté 5 sur 5 étoiles

So helpful and honest

So helpful and honest, made the buying experience so easy and calm

24 décembre 2025
Logo de John Clark Motor Group - John Clark Škoda Dundee

Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning, Aiddion.

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Noté 4 sur 5 étoiles

A Very professional Sales Executive.

The main positive was the assistance given to me by my Sales Executive, Kerry. He could not have been more helpful and talked me through all the online paperwork that had to be completed and signed. There seems to be an assumption that every customer has the IT knowledge and experience to do this but certainly in my case, that is not correct! Kerry assisted me from selecting a suitable vehicle to the eventual handover and I could not fault his professionalism throughout the process.

24 décembre 2025
Logo de John Clark Motor Group - John Clark Škoda Dundee

Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning, Ronald.

Many thanks for your review and feedback, which I will ensure is passed on to Kerry and the management team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Noté 5 sur 5 étoiles

5 star experience

I had done my research online, I was looking for a nearly new Skoda Karoq 1.5 sel automatic in grey, so I visited John Clark Skoda Dundee. If you haven't been before it's like a high end shopping centre but for cars. I walked into the Skoda shop which had all the cars beautifully displayed. I spent some time looking around the Karoq on display, nobody bothered me. When I was ready I went to the office and asked to speak to a sales executive, after a quick check the car wasn't currently available but would likely be available soon. I said I would like to buy it on PCP and I explained how much deposit I had and how much I wanted to pay monthly. After a check with her manager I was told that there was a great Skoda deal on the Skoda Karoq in the showroom, which was an exact match to my request, was available. I arranged a test drive the next day, in the car from the showroom, and it was amazing. I paid a deposit and collected the car a few days later. All the paperwork is sent to you via the customer portal. I read and signed everything on my pad, it is incredibly easy and needs to be completed prior to your collection date. Oh and yes the car does come with an umbrella and an ice scraper in the fuel cap. I'm still finding out amazing things about my car every day, two cylinder mode when driving below 40 mph, who would have thought. If you want a 5 star experience in a relaxed environment with no pressure go to John Clark Skoda 11 Broomfield Road Dundee.

22 novembre 2025
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Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning, Andrew.

Many thanks for your fantastic review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Noté 4 sur 5 étoiles

John Clark Dundee - very good experience!

I would highly recommend John Clark if you are looking for a quality car. I bought a 2025 VW Touareg (8 months old) for a very good price. I was dealt with very professionally from the initial viewing by Sales Manager Stuart Jack who oversaw every part of the deal from the outset. My new car was ready for collection at the agreed date and time and all the necessary documentation was send via email in the interim. The only slight issue for me was that I added the option of a garage applied ceramic coating for £400. I was not overly impressed the standard of finishing as a number of surface scratches which were highlighted at the point of sale were still visible, so clearly, no paint prep had taken place. That aside, no complaints whatsoever.

23 novembre 2025
Logo de John Clark Motor Group - John Clark Škoda Dundee

Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at Skoda Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Noté 5 sur 5 étoiles

Professional, Efficient, and Highly Recommended

From our arrival at Dundee Railway Station, where Jenna collected us, to the handover of our new car the following day, the John Clark team were consistently professional, helpful, and efficient. The bright, welcoming environment and genuinely supportive staff made our decision-making process much easier.
We were particularly impressed by the assistance provided by John (Sales Manager), Jenna, Alasdair, and this must also include Russell, whom we had met previously regarding a car purchase for our son.
Well done to the John Clark Škoda team for your outstanding service and efficiency. It was a pleasure dealing with you, and we highly recommend your dealership.

30 novembre 2025
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Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jenna, John, Alasdair, Russell, and the management team at Skoda Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Noté 5 sur 5 étoiles

Stuart was first class in helping me…

Stuart was first class in helping me with picking the right car and was helpful all the way.

7 décembre 2025
Logo de John Clark Motor Group - John Clark Škoda Dundee

Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Noté 5 sur 5 étoiles

Sales excellent service could be…

Sales excellent service could be quicker everyone helpful

2 décembre 2025
Logo de John Clark Motor Group - John Clark Škoda Dundee

Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Noté 5 sur 5 étoiles

Stuart Jack was great from start to…

Stuart Jack was great from start to finish with regular phone calls and emails, and when I met him in person, initially for the test drive and later to finalise the deal he was friendly, polite and personable.

30 novembre 2025
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Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Stuart and the management team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Noté 5 sur 5 étoiles

Helpful salesman.

28 novembre 2025
Logo de John Clark Motor Group - John Clark Škoda Dundee

Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Noté 5 sur 5 étoiles

A vey good place to buy a car

Jenna Keaman was excellent as a representative of the company from my initial call to the completion of handover. In fact, all the staff I dealt with were friendly, professional and helpful.
Even the error in pricing was dealt with in the right way.

29 novembre 2025
Logo de John Clark Motor Group - John Clark Škoda Dundee

Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Jenna and the management team at Skoda Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Noté 5 sur 5 étoiles

Happy with purchase

Car was as described. Sales person was polite and helpful.

15 novembre 2025
Logo de John Clark Motor Group - John Clark Škoda Dundee

Réponse de John Clark Motor Group - John Clark Škoda Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

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