Amazing service, my order was here in less than 24 hours on a standard delivery! Items are priced competitively, will order from this company again. Well done to them.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Oh my goodness what wonderful service and products at such great prices. Received my orderby next day delivery. Made query via whatsapp about delivery before placing my order and had reply within an h... Voir plus
This was the only website I could find that had size 4 tall riding boots. Unfortunately the initial delivery company lost my parcel. With a few quick emails, Just Horse Riders exceptional customer... Voir plus
Incredible customer service always! Bent over backwards to get my order to me next day, even at short notice (but of an emergency!) Fantastic - near instant communication. Arrived f... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Constantly adding to and improving our collections of horse and horse rider equipment, we strive to have the most comprehensive range available online in the UK. From stable and horse care products to competition equestrian clothing, we have all categories covered. We also stock many carefully chosen pet accessories and agricultural products for your consideration. Whether you’re a novice, an experienced rider or a professional, our horse wear caters for all levels and ages. From horse riding boots in a wide range of styles, men’s breeches, kids and ladies’ jodhpurs, to helmets, body protectors and underwear.
Coordonnées de contact
Lancaster Farm, Burned House Lane, FY6 0PQ, Poulton-le-Fylde, Royaume-Uni
- 01619051416
- hello@justhorseriders.co.uk
- www.justhorseriders.co.uk
4,7
Excellent
148 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Rapid despatch and good communication!!
20 avril 2026
Avis spontané
Utterly insane delivery time: faster than Amazon!
Utterly insane delivery time! So efficient.
Nice range of products, good value pricing.
17 avril 2026
Avis spontané
Great service and Super fast delivery
Ordered a pair of brogini Winchester boots Friday lunchtime, then went back and ordered a pair of Dublin yukon boots as well, I received both my orders in just over 24 hours!!!!! They're lovely and all fit perfectly thank you
11 avril 2026
Avis spontané
Excellent Service
Excellent Service, they say "NEXT DAY DELIVERY" and you get exactly that. I would have no hesitation in recommending this company.
13 avril 2026
Avis spontané
Excellent service
Excellent service, great value products with quick delivery
6 avril 2026
Avis spontané
Goods were such a good price
Goods were such a good price, as described and delivered quicker than expected.
2 avril 2026
Avis spontané
Great value and delivered quickly
Item arrived just a few days after ordering it and as described. Excellent service
1 avril 2026
Avis spontané
Good customer service
Fast shipping. Good customer service.
When I returned an order they sent me an email saying that they had received the return and refunded promptly.
Don’t shop at Equus.co.uk
They denied I sent a return and am currently chasing it up with Citizens advice and trading standards.
13 mars 2026
Avis spontané
Very impressed!
It was the first time I ordered from this website and I have to say I was very impressed. The price of the product I bought was very good and a lot cheaper than other well-known pet stores. The delivery was super fast - I received the product next day without selecting expediated shipping option. Overall very happy customer and will be shopping again soon!
16 mars 2026
Avis spontané
Took over 2 weeks for delivery
Took over 2 weeks for delivery. Had to chase or would have taken a month!
15 mars 2026
Avis spontané
Réponse de Just Horse Riders
Hi Amanda, thank you for taking the time to leave your feedback — we're sorry your experience didn't meet your expectations.
We'd like to clarify the timeline for anyone reading this review. Your order was placed on the evening of Friday 6 March (outside working hours), dispatched on Wednesday 12 March — 4 working days later — and Royal Mail attempted delivery on both Friday 13th and Saturday 14th March, before this review was left on 15 March.
We completely understand the frustration caused by the incorrect delivery estimate shown by our chatbot, which quoted 23 March rather than the correct date. That was our error and we apologise for it — it's something we have looked into.
The order itself was dispatched ahead of the estimated delivery date shown at checkout, and Royal Mail made two delivery attempts before the parcel was held at your local delivery office. We did share the tracking details and confirm the attempted deliveries with you directly.
We're genuinely sorry the experience felt stressful. We always aim to do better and your feedback helps us improve.
Kind regards,
The Just Horse Riders Team
Fast delivery and excellent service.
Simple website, easy ordering process. Amazing fast delivery and excellent customer service. Product are always good quality Highly recommend JHR
10 mars 2026
Avis spontané
Had a miner issue with package
Had a miner issue with package, contacted company, replacement arrived the following day. Customer service 10/10 no hesitation in recommending the company
BK
6 mars 2026
Avis spontané
Excellent service & quick delivery
Excellent service & quick delivery. Thank you
5 mars 2026
Avis spontané
excellent selection of products
excellent selection of products - quick delivery.
3 mars 2026
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.