JUSTPOLES- Curtain poles and Curtain Tracks Avis 430

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Abby was very knowledgeable and we were allowed to bring samples of fabric home with us for a week which helped us to decide which colour theme worked well. The fitter was very punctual and profession... Voir plus

Noté 5 sur 5 étoiles

This is the third time that we have ordered either blinds or curtains from Just Sew Interiors and once again we are thrilled with the quality, finish and service; from entering the shop to enquire an... Voir plus

Noté 1 sur 5 étoiles

Bought a regular pole and bay pole. Regular pole was fine, bay pole did not function as described. Just Poles wouldn’t accept a return and persisted to email why it was our fault it didn’t work to jus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased two sets of curtain poles in black nickel. After a few months the poles became scratched and corroded from the curtain eyelets, which was unexpected. On contacting Andrew at just poles he... Voir plus

À propos de l'entreprise

  1. Décorateur d'intérieur

Écrit par l'entreprise

Just Poles are a UK based curtain pole and curtain track specialist. Our website is the UK`s largest online retailer of quality curtain poles and curtain tracks. We also manufacture bespoke curtains and soft furnishings. Our retail shop is based in the North East and offers the largest selection of top quality brand names such as Silent Gliss, Galleria, Alison Davies, Resina Design, Advent Designs, Byron and Byron, Lawson Johnston, Regency, Jones, Hallis Hudson, Rolls, Opus Studios, Speedy, Swish, Kestrel, Charles Rowley, Museum, Walcot House and many more. We also have a fantastic range of Tiebacks and trimmings to choose from. Visit our retail shop to see for yourself, a Huge display of curtain poles and curtain tracks. View Our Latest Collections Here. Browse by category, Manufacturer or if you are looking for a particular pole or track use our Search Feature. If you can`t find what you are looking for or need a little bit of advice please Contact us and one of our fully trained staff will be happy to help.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

430 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

This is the third time that we have…

This is the third time that we have ordered either blinds or curtains from Just Sew Interiors and once again we are thrilled with the quality, finish and service; from entering the shop to enquire and select fabrics - the range is vast- to measuring up, making up and fitting the service and quality is excellent
Would highly recommend Just Sew Interiors

21 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Would thoroughly recommend

Abby was very knowledgeable and we were allowed to bring samples of fabric home with us for a week which helped us to decide which colour theme worked well. The fitter was very punctual and professional. A very nice man who did a fabulous job. We are extremely happy with the work provided.

14 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

Slow

Very slow. Ordered a bracket on a Tuesday AM. By the weekend still hasn't been dispatched. Ordered another part by a competitor on same day and arrived on the Thursday.

28 février 2026
Avis spontané
Logo de JUSTPOLES- Curtain poles and Curtain Tracks

Réponse : JUSTPOLES- Curtain poles and Curtain Tracks

Hello Luke
The part you order is a part that has a lead time of 5-7 working days, when you contacted us on Friday this was the 3rd working da, and we did say that the part would leave as soon as possible. Leaving a review that the goods have not been delivered before the lead time is not a true reflection of the order. The goods did leave us on the 7th working day, and were delivered by Evri. The postage you also paid was for a standard delivery, this is not an express.
Sorry you feel the delivery was slow but this was due to production and shipping lead time as stated on the website when ordering.
Many thanks
Sales Dept.

Noté 5 sur 5 étoiles

5* Service Every Time

I have used this company several times to purchase curtains and curtain poles and have always been impressed by the quality of their products, their attention to detail and dedication to providing a personal service. I have just bought a single and quite exquisite curtain tie back and have again experienced a 5* service. Thank you so much!!!!

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great after sales support.

I purchased two sets of curtain poles in black nickel. After a few months the poles became scratched and corroded from the curtain eyelets, which was unexpected. On contacting Andrew at just poles he was very helpful and arranged replacements even though they were beyond the warranty timeframe. Be sure that just poles have good after sales support as well as offering a diverse range of products.

12 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfect curtains and pole installation from JustPoles.

Excellent service from start to finish. Abby showed us a huge range of fabrics and we found the perfect choice. Andrew measured the required curtain drop, advised on the width of the curtains and pole, installed the pole and hung the curtains too. We would definitely recommend JustPoles.

27 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Friendly and professional

Andrew is a true professional. Answered all my questions with me in mind. Took great care, hanging and finishing velvet curtains. They look great, exactly as I had imagined. If I need any curtains in the future, I will certainly return to JUST SEW.

2 octobre 2024
Avis spontané
Noté 4 sur 5 étoiles

ordered 3 poles only to receive an…

ordered 3 poles only to receive an email 3 days later telling me they are out of stock and might be back in in a couple of weeks.

EDIT: to be fair to the company, there was a typo in their email which led me to believe the poles would not be in stock for some time. i was phoned by the shop and we had a polite discussion about this. they promptly issued a refund and hence this edited review. the takeaway is, they do try to do the right thing...

9 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great product

Does what it says on the can. Brilliant product for sticky curtains that were driving me mad. Well packaged and delivered so quickly

12 novembre 2023
Avis spontané
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Réponse : JUSTPOLES- Curtain poles and Curtain Tracks

Hello Mrs Beddoes, use the product every 4-6 months and it will keep the rails smooth for years to come.
Thanks
JustPoles Sales taem

Noté 5 sur 5 étoiles

My order arrived as promised

My order arrived as promised.
Very well packaged.
Very competitive pricing.
Good quality product.
Arc 25mm Passing Curtain Rings.

6 octobre 2023
Avis spontané
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Réponse : JUSTPOLES- Curtain poles and Curtain Tracks

Hello Paul, thanks for the review, we do try to ensure goods are delivered quickly, but more importantley safe, it looks like we have met our goals. Enjoy the products
Thanks
JustPoles Team

Noté 5 sur 5 étoiles

Quality service

From browsing to choosing the fabric and having the curtains made up I was impressed by the help and support offered by Abby who was very professional on every occasion. My windows were measured timely by Andrew who offered great advice in each room. I am delighted with the finished product and fully intend to return for curtains and blinds throughout my house. Thankyou!

21 août 2023
Avis spontané
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Réponse : JUSTPOLES- Curtain poles and Curtain Tracks

Hello Katherine, thanks you for the review, we try our best to help customers, and give good positive advice.
Thanks
JustPoles Team

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service, our curtains and blinds look stunning. Thank you again!

20 septembre 2023
Avis spontané
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Réponse : JUSTPOLES- Curtain poles and Curtain Tracks

Thank you for the review Alison. The curtains and Blinds are so fitting to the style of your house, traditional colours and a slightly modern design.
We are pleased that your happy with everything
Best Regards
Andrew

Noté 5 sur 5 étoiles

Really quick delivery and with…

Really quick delivery and with reputable delivery company, not one that dumps your parcels and runs.
Product was exactly what I wanted and price was reasonable too.
Very happy.
Thank you

8 septembre 2023
Avis spontané
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Réponse : JUSTPOLES- Curtain poles and Curtain Tracks

Hello Margaret, thank you for the review, and the positive comments about your order.
Thank you for choosing Justpoles.com.

Noté 1 sur 5 étoiles

AVOID - AWFUL CUSTOMER SERVICE

Bought a regular pole and bay pole. Regular pole was fine, bay pole did not function as described. Just Poles wouldn’t accept a return and persisted to email why it was our fault it didn’t work to justify not refunding. Ultimately resulted in a PayPal case (which we won after review of the pictures and emails) but it took a month or two to resolve. Would never use again, really poor customer service and the main guy was quite rude / patronising.

1 août 2023
Avis spontané
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Réponse : JUSTPOLES- Curtain poles and Curtain Tracks

Hello Fiona, very sorry you feel that we have been unhelpful, and that the product was not as described. Looking at the file, we can see that the curtains were never going to fit the pole, and when one of our sales staff tried to help, you saw this as patronising, and not helpful. The guy who gave advice is one of our professional fitters, and has hung hundreds of curtains, and his advice is through over 20 years of professional fitting, and is normally invaluable to customers having issues.. The pole has been partly returned to us, and we can see that you have had issues, but again apologies that this was not as you had intended.
Regards
Customer Service Dept.

Noté 5 sur 5 étoiles

Excellent service from Just Sew…

Excellent service from Just Sew Interiors. Abby in the Houghton shop was really helpful , nothing was too much trouble. Andrew and his wife who fitted the tracks and curtains were first class. A great job. So pleased with our curtains . I would highly recommend the Company .

9 mai 2023
Avis spontané
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Réponse : JUSTPOLES- Curtain poles and Curtain Tracks

Hello Steve, thnak you for the kind words and the review. The Bay Window Tracks and Curtains looked stunning in the rooms, and were a perfect match to the Victorian-Edwardian style of your house, and certainly made an impression when walking in the room.
We are so happy that your pleased with all aspects of our service from shop to fitting.
Thanks
Andrew and the Team

Noté 5 sur 5 étoiles

First class service

First class, professional and friendly service, willing to go the extra mile to assist, and very helpful and patient on the phone wih all my questions about the order.

20 mars 2023
Avis spontané
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Réponse : JUSTPOLES- Curtain poles and Curtain Tracks

Thank you for the review, we do try to ensure customers expectations are exceeded where we can.
Thanks
The Just Poles Team

Noté 5 sur 5 étoiles

Justpoles are the most patient

Justpoles are the most patient, most friendly and lovliest people I have dealt with in a long time. Their customer service is fabulous.

21 novembre 2022
Avis spontané
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Réponse : JUSTPOLES- Curtain poles and Curtain Tracks

Thank you for your review its nice to know when we please our customers.
Kind regards
Just Sew Interiors

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