Keeva Travel Avis 

67
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

smooth process, quick response with different options for itinerary. One recommendation though is to include loyalty programs and Known traveler number when book is confirmed. I've had to enter them m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team are fast, responsive and provide a great service that is cost efficient and helps find the best options to make business travel as smooth as possible.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have worked with Keeva Travel for several years now. The team has always been very professional, knowledgeable, helpful and patient. I trust their expertise and advice completely. I know that they w... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

First use of Keeva Travel platform. Fast response and booking of flight tickets and hotel. Provides the option to specify airline, flight and hotel which is convenient. However, flight reservatio... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. aussi dans
  3. Agence de réservation de billets d'avion

Écrit par l'entreprise

Keeva Travel is an independent, family owned travel agency, with over 20 years experience in the industry. We are a member of one of the UK’s largest independent travel groups, and our passion for exploring the world, experiencing new cultures and making amazing new memories lead us to open our own travel agency. We want to make sure everyone is able to experience the same passion, excitement and enjoyment we get from exploring somewhere new. This is why we work with our clients to ensure we deliver a personal and professional service to make their travel dreams a reality. Our 20 years of travel experience means that we can be your trusted experts, giving you our wealth of knowledge and insight and offering suggestions and tips to help you build your perfect getaway. Whether it’s a flight, accommodation, package holiday or a tour that you are after, or even extras such as transfers, insurance, car hire, car parking, airport lounges, airport hotels and attraction tickets, we are here to help. We are able to offer you competitively priced holidays and work with you to ensure we achieve your budget and get you the best deal possible. We believe in making your travel experience fun, and that starts with building the holiday; we do all the searching for you to get you the best offers and take the stress out of the planning, so you can relax and just focus on the destination ahead. You dream it and we will make it a reality. Start your journey here with Keeva Travel.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(67)

29 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The team are fast

The team are fast, responsive and provide a great service that is cost efficient and helps find the best options to make business travel as smooth as possible.

13 octobre 2026
Avis spontané
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Réponse de Keeva Travel

Thank you for your fantastic feedback Jac. We’re delighted to hear that our team’s responsiveness, efficiency and focus on finding cost-effective travel solutions have made a positive difference.

Taking the hassle out of business travel while delivering great value and a seamless experience is exactly what we strive for. We truly appreciate your support and look forward to assisting with your future travels.

Keeva Team

Noté 5 sur 5 étoiles

smooth process

smooth process, quick response with different options for itinerary. One recommendation though is to include loyalty programs and Known traveler number when book is confirmed. I've had to enter them my self which sometimes is not easy since I didn't make the booking.

4 octobre 2026
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Réponse de Keeva Travel

Thank you Juan for your valuable feedback. We’re delighted to hear that you found the booking process smooth and appreciated our team’s quick responses and itinerary options.

Regarding your loyalty programme details and Known Traveller Number, these can certainly be included in your booking, provided the information is available to us beforehand. On this occasion, we did not have any loyalty programme information recorded on your traveller profile for the airline you travelled with, so we were unable to include these details in your reservation.

We would encourage you to add this specific airlines loyalty programme details to your traveller profile on the Keeva Connect Travel Management Portal. This will ensure our team has the relevant information readily available for your future bookings with this airline, making the process even more seamless.

Thank you again for choosing Keeva Travel. We truly appreciate your feedback and look forward to assisting you with your future travels.

Keeva Team

Noté 5 sur 5 étoiles

Very swift responses

Very swift responses, good flights found quickly

3 octobre 2026
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Réponse de Keeva Travel

Thank you for your great feedback Will. We’re delighted to hear that our team was able to find suitable flights quickly and provide the prompt, efficient service we pride ourselves on.

We really appreciate your support and look forward to assisting you with your future travels.

Keeva Team

Noté 1 sur 5 étoiles

Los peores asientos del avión

Los peores asientos del avión. Las fechas no coincidían con la solicitud. Todo mal.

3 octobre 2026
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Réponse de Keeva Travel

Thank you for your feedback. We’re sorry to hear that you were dissatisfied with your experience. However, having thoroughly reviewed your booking history, we would like to clarify the facts.

Your original travel request form specified a departure date of 4th October, which is precisely what our team quoted. You subsequently requested that the departure date be changed to 5th October, and a revised quotation reflecting your requested travel dates of 5th–8th October was issued on 23rd September. You accepted this revised itinerary on 24th September, after which it was submitted for your company’s approval. Your flights were then booked correctly, in accordance with the itinerary you had reviewed and accepted.

Regarding your seating, Keeva Travel does not select or purchase specific seats unless expressly requested by the traveller. As no seating preferences or upgrades were requested, your seats were allocated by the airline in accordance with its standard procedures, which are outside our control.

We take all customer feedback seriously and always welcome the opportunity to address any concerns directly. However, we feel it is important to clarify that your quotation accurately reflected your original request, the subsequent date change was accommodated, and your booking was made exactly as approved.

We remain committed to providing a professional, reliable service and would welcome the opportunity to assist you again in the future.

Keeva Team

Gracias por compartir su opinión. Lamentamos saber que no quedó satisfecho con su experiencia. Sin embargo, tras revisar detalladamente el historial de su reserva, nos gustaría aclarar los hechos.

En su formulario original de solicitud de viaje, usted indicó el 4 de octubre como fecha de salida, y nuestro equipo preparó la cotización conforme a esa información. Posteriormente, solicitó cambiar la fecha de salida al 5 de octubre, por lo que el 23 de septiembre le enviamos una nueva cotización con las fechas de viaje solicitadas, del 5 al 8 de octubre. Usted aceptó este itinerario revisado el 24 de septiembre y, a continuación, se remitió para su aprobación por parte de su empresa. Sus vuelos se reservaron correctamente, de acuerdo con el itinerario que usted había revisado y aceptado.

En cuanto a los asientos, Keeva Travel no selecciona ni compra asientos específicos a menos que el viajero lo solicite expresamente. Como no recibimos ninguna solicitud de preferencias de asiento ni de mejoras, la asignación fue realizada directamente por la aerolínea conforme a sus procedimientos habituales, algo que está fuera de nuestro control.

Nos tomamos muy en serio todos los comentarios de nuestros clientes y siempre estamos dispuestos a atender cualquier inquietud directamente. No obstante, consideramos importante aclarar que nuestra cotización reflejaba correctamente su solicitud original, que el cambio posterior de fecha se realizó según sus indicaciones y que su reserva se efectuó exactamente conforme a lo aprobado.

Seguimos comprometidos con ofrecer un servicio profesional y fiable, y estaremos encantados de poder ayudarle nuevamente en el futuro.

Keeva Team

Noté 5 sur 5 étoiles

WTMKO

All good and quick.

3 octobre 2026
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Réponse de Keeva Travel

Thank you for your positive feedback.

We’re delighted to hear that you found our service quick and efficient.

Making travel arrangements as smooth and hassle-free as possible is what we strive for. We really appreciate your support and look forward to assisting you again.

Keeva Team

Noté 5 sur 5 étoiles

Keeva Travel, the best!

I have worked with Keeva Travel for several years now. The team has always been very professional, knowledgeable, helpful and patient. I trust their expertise and advice completely. I know that they would always do their best to accomodate last minute-changes with no issues. I cannot recommend them highly enough.

17 août 2026
Avis spontané
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Réponse de Keeva Travel

Thank you so much Paola for your wonderful feedback and, most importantly, for trusting Keeva Travel with your travel arrangements over the years.

We're delighted that the professionalism, knowledge and flexibility of our team continue to make a difference, particularly when those last-minute changes arise within your business. Your continued trust and recommendation mean a great deal to us, and we look forward to supporting your travels for many more years to come.

Keeva Team

Noté 5 sur 5 étoiles

Group Trip to France

Recently booked a large group trip to France with the help of Keeva including flights, accomodation & transfers. Amy & the team were really thorough & helpful throughout.

20 août 2026
Avis spontané
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Réponse de Keeva Travel

Thank you Catherine for your fantastic feedback.

We’re delighted to hear that Amy and the team were able to make organising your group trip to France a smooth experience. Coordinating group and event travel, including flights, accommodation and ground arrangements, is a key area of expertise for our team, so it’s wonderful to hear that our thorough approach made a difference.

Thank you for trusting Keeva Travel with your plans, and we look forward to supporting your next trip or event.

Keeva Team

Noté 5 sur 5 étoiles

Great work from Keeva Travel…

Really good experience booking business flights with Keeva Travel, Connor was very flexible and supportive in creating our travel plan and efficient in insuring the flights remained in budget.

Great work, would highly recommend.

27 août 2026
Avis spontané
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Réponse de Keeva Travel

Thank you for your fantastic feedback and recommendation Ben. We're delighted to hear that Connor provided the flexibility and support needed to create the right travel plan while keeping everything within budget.

Making business travel straightforward, efficient and cost-effective is exactly what we aim to deliver. We really appreciate your trust in Keeva Travel and look forward to supporting your future business travel.

Keeva Team

Noté 5 sur 5 étoiles

Quick response

It is my first time using Keeva and it responds swiftly, which makes me feel helpful.

24 août 2026
Avis spontané
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Réponse de Keeva Travel

Thank you for De-Yu for your lovely feedback. We’re delighted that your first experience with Keeva Travel has been such a positive one.

Providing prompt, helpful support is at the heart of what we do, and we look forward to assisting you with many more trips in the future.

Keeva Team

Noté 5 sur 5 étoiles

Fantastic service from Keeva Travel

We recently returned from a fantastic family trip to Bali and Singapore, and we couldn’t have been happier with the service we received from Keeva Travel.

Connor was brilliant from the very beginning. He took the time to understand what we were looking for, found us a very competitive price, and thoughtfully accommodated our requirements. The communication throughout the booking process was excellent, which gave us confidence that we were getting the right holiday and the best deal for our family.

We had such a great experience that we’ve already booked our second trip with Keeva Travel! That really says it all.

Thank you to Connor and the team for making the whole process so easy and enjoyable. We would highly recommend Keeva Travel and will definitely be using them again.

22 août 2026
Avis spontané
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Réponse de Keeva Travel

Thank you so much for this wonderful review Harry. We’re delighted to hear that you and your family had such a fantastic time in Bali and Singapore.

Connor will be thrilled to know that his personalised service, attention to detail and communication helped make the whole experience so easy and enjoyable.

The fact that you’ve already trusted us with your next trip is the greatest compliment we could receive. Thank you for your recommendation and continued support. We can’t wait to help create more amazing family adventures for you.

Keeva Team

Noté 5 sur 5 étoiles

Amazing booking experience with Amy

I recently booked a complex itinerary with the help of Amy. She was very helpful and recommended the best route to get there at the best price. Amy was kind, enthusiastic and always happy to help throughout the whole process. Her response times are great and I always felt like a priority throughout the enquiry. My booking confirmation and documentation was sent in a clear, organised way which was easy to access.

14 août 2026
Avis spontané
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Réponse de Keeva Travel

Thank you for such a wonderful review Paul.

We’re delighted to hear that Amy was able to take the complexity out of your itinerary and find the best route at a competitive price. Making every client feel valued and supported throughout their journey is exactly the level of service we strive for.

We’ll be sure to share your lovely feedback with Amy, and we look forward to helping with your future travels.

Keeva Team

Noté 5 sur 5 étoiles

Trip Planned by Amy!

I recently planned a large trip with the amazing help of Amy!

During our conversations she was bubbly, helpful, answered all my questions and considered my concerns and requests thoroughly.

I took a few days to make my final decisions and she showed
patience and kindness, offering advice where I needed it.

It has been a truly fun experience planning my trip and I will be back in touch with her in the future!

Thanks again!!!

2 août 2026
Avis spontané
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Réponse de Keeva Travel

Thank you so much for your wonderful review. We are delighted to hear that Amy made planning your trip such an enjoyable and seamless experience.

Providing patient, thoughtful and personalised service is incredibly important to us, and we’ll be sure to pass your kind words on to her. Thank you for choosing Keeva Travel, we truly appreciate your trust and look forward to helping you plan your next adventure.

Keeva Team

Noté 5 sur 5 étoiles

A* review

Just the best service, regular check in's before the trip, during the trip and after the trip. Nice car also booked for the transfer to the hotel. A* service and will defo use again.

28 juillet 2026
Avis spontané
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Réponse de Keeva Travel

Thank you for your fantastic A* review Alex. We're delighted to hear that you valued the support and regular check-ins from our team throughout your journey. Making sure our clients feel looked after before, during and after their trip is a big part of the Keeva service.

We really appreciate your kind words and look forward to arranging your next trip.

Keeva Team

Noté 5 sur 5 étoiles

Great and responsive team

Great and responsive team. Really easy process and easy to make adjustments, even during the trip

Will be using again

9 août 2025
Avis spontané
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Réponse de Keeva Travel

Thank you for your great feedback Zachary. We're delighted to hear that you found the whole process easy and our team responsive, particularly when you needed to make adjustments during your trip.

Providing flexible, reliable support throughout your journey, backed by our 24/7 travel emergency assistance when needed, is an important part of the Keeva service. We really appreciate your trust and look forward to helping with your next trip.

Keeva Team

Noté 5 sur 5 étoiles

Keeva Travel are so reliable and go the extra mile

Keeva Travel are so reliable. They provide competitive prices, going that extra mile with the small things. Transfers, follow up and checking that everything is in place before we Travel and upon return. They are always my go to now for any travel in the future.
They pick top destinations based on their knowledge of us, giving us the personal touch.

18 octobre 2025
Avis spontané
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Réponse de Keeva Travel

Thank you for your wonderful review Mr and Mrs Tripp. We are thrilled to hear that our personalised service, attention to detail, and ongoing support have made us your trusted travel partner.

Taking the time to understand our clients and recommend the right destinations is something we truly value. We really appreciate your continued trust and look forward to planning many more memorable trips with you.

Keeva Team

Noté 5 sur 5 étoiles

Portugal golf trip

Organised a golf trip for 8 lads, gave us everything we wanted for a great price

3 mai 2026
Avis spontané
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Réponse de Keeva Travel

Thank you for your great review Pete. We are delighted to hear we could organise a golf trip that ticked all the boxes and delivered great value for your group.

We really appreciate your feedback and look forward to helping you plan your next golfing getaway.

Keeva Team

Noté 5 sur 5 étoiles

I was already on holiday in Jamaica and…

I was already on holiday in Jamaica and needed a last minute hotel. The team at Keevas travel were able to provide a range of options, help me choose dates within my budget, get me an early checkin and some how a room upgrade. Really easy team to liaise with, extremely professional, would use again for my next trip and highly recommended.

27 juillet 2026
Avis spontané
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Réponse de Keeva Travel

Thank you Kay for your fantastic review. We are so pleased we could help make your last-minute plans in Jamaica seamless and find the perfect stay within your budget.

It’s great to hear the early check-in and room upgrade made your trip even more enjoyable. We truly appreciate your recommendation and look forward to helping you plan your next adventure.

Keeva Team

Noté 5 sur 5 étoiles

Annual golf trip

Rory and Bene organise the annual golf trip for me and 8 others every year, always smooth sailling, very professional and lovely people to deal with.

6 mai 2026
Avis spontané
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Réponse de Keeva Travel

Thank you Harry for your kind words. We’re delighted to hear you’ve enjoyed another successful golf trip with us.

Rory and Bene will be thrilled to know their professionalism and dedication are appreciated. We look forward to helping you and the group again next year.

Keeva Team

Noté 5 sur 5 étoiles

Amazing booking experience

Keeva Travel booked our multi-centre honeymoon for us this year. We had a fantastic booking experience from start to finish with clear communication and friendly service from the team. The Keeva Connect portal was an added bonus and it was great being able to easily access our documents and itinerary wherever we were on our trip.

We were greeted at our hotel with a bottle of champagne and chocolates to celebrate our honeymoon which we later found out was thanks to the Keeva team informing them of our special occasion. We really appreciated Keeva Travel going above and beyond for us - it demonstrated the time, care and dedication that was put in to making our trip so seamless and memorable.

7 juin 2026
Avis spontané
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Réponse de Keeva Travel

Thank you so much for your amazing review Billy. It was an absolute pleasure helping you plan your honeymoon, and we’re delighted to hear everything went so smoothly. We’re especially pleased that the little surprise helped make your trip even more memorable.

Thank you for trusting Keeva Travel with such a special occasion. We wish you both a lifetime of happiness and look forward to helping you plan many more adventures together.

Keeva Team

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