24H Locksmiths LTD Avis 

1 549
•
TrustScore 2.5 sur 5

2,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely dreadful experience ….. lock jammed ended up replacing both locks. Price changed throughout process ended up paying in cash just over 1k. Wish I hadn’t paid in cash as would use section 75... Voir plus

Noté 2 sur 5 étoiles

£239 to break a lock, with no replacement lock fitted. This was made up of a £50 call-out and £189 for the job. When I went to pay, I was then told an additional 20% VAT would be added, despite t... Voir plus

Noté 1 sur 5 étoiles

Locksmith arrived and despite £75 quote then preceded to try and charge over +£160. When I politely enquired about why the price had increased he refused to give any details or context. I then asked h... Voir plus

Noté 5 sur 5 étoiles

We were locked out of our hotel room for over two hours. The manager refused to cover the locksmith fee and left us stranded, insisting he’d try to open it himself later. Patrick was incredibly helpfu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Serrurier
  2. aussi dans
  3. Service de serrurerie d'urgence

Écrit par l'entreprise

Lock Repairs & Replacements Has your lock come away from the door? Is your safe not locking or opening? Do you need to reset or upgrade your safe’s lock or recode your code lock? Has your main entrance key gone missing? Broken or jammed locks? Does your malfunctioning electronic lock need repairing? Keys247 can provide the help you need, as soon as you need it. 24H Locksmiths LTD offers lock repairs and replacements around the clock. Our 24-hour emergency service will assist you in the event of lost keys or attempted burglary or post break-in. We provide lock repair and replacements for all types of doors, windows, safes, garages, shutters, cabinets and more.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,5

Tous les avis

(1 549)

65 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service! Patrick came right away, very quick and efficient, all sorted within half an hour. Thank you

7 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

THE PRICE QUOTED on the phone WAS…

THE PRICE QUOTED on the phone WAS INCREASED BY £300 WHEN JOB WAS DONE!! THIS COMPANY IS NOT VAT REGISTERED YET THEY CHARGE IT, INSURERS CAN NOT REFUND THIS.

28 mars 2025
Avis spontané
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Réponse de 24H Locksmiths LTD

We would be keen to investigate your case. Can you provide contact details or email the address on your invoice

Noté 5 sur 5 étoiles

Effecient and prompt

Prompt, effecient, great inter personable skills and did thr job well as well as being reasonably priced. Excellent service!

24 mars 2025
Avis spontané
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Réponse de 24H Locksmiths LTD

Dear Saima,

Thank you for your wonderful review! We're delighted to hear that you found our service prompt, efficient, and reasonably priced. Providing excellent service with great interpersonal skills is something we strive for, so it’s fantastic to know we met your expectations.

If you ever need assistance in the future, we’re always here to help!

Best regards,
Customer Support

Noté 5 sur 5 étoiles

Quick to arrive and great price

Arrived in 25 minutes and had my door open in 5, great price great service and no damage to my door.

20 mars 2025
Avis spontané
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Réponse de 24H Locksmiths LTD

Dear Claire,

We truly appreciate your kind words! It’s great to hear that our locksmith arrived promptly and got your door open quickly and without damage. Providing fast, efficient, and affordable service is what we aim for!

If you ever need us again, we’re just a call away.

Best regards,
Customer Support

Noté 5 sur 5 étoiles

Very Impressed and Grateful

The locksmith was very understanding and did not want to cause damage if possible. He also made sure that there was absolutely no option of a spare key. He gained entry to the property with no damage. Very impressed. Highly recommend

14 mars 2025
Avis spontané
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Réponse de 24H Locksmiths LTD

Dear Daniel,

We’re delighted to hear that you were impressed with our service! Our locksmiths always strive to find the least invasive solution, and we’re glad we could help you regain entry without any damage.

Thank you for your recommendation—we truly appreciate it!

Best regards,
Customer Support

Noté 1 sur 5 étoiles

This company is a complete scam

This company is a complete scam. I couldn't open my front door and called this company. Through the letterbox he said it would be anything from 120£ and I could not hear any more as I live on a motorway. He drilled the lock out and then proceeded to give me a quote of nearly 900£ for an inferior lock and charge 190£ for breaking the lock which took less than a minute. I refused to pay more than 120£ for doing that. I declined his extortionate quote. He forced me to transfer the money at the door.
Later that day I was recommended a locksmith. He refitted a top of the range lock. The bill came to 180£ including Vat.
He said that whoever drilled the other lock off was not a certified locksmith but a cowboy. I have a telephone with the police tomorrow as it is a fraudulent company.

7 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Scammers stay away from them

Scammers stay away from them

A scammer named MARIUS came to our property, tried ripping us off by charging 1500 plus just for changing lock. We somehow got to know that he is a scammer, as he was getting Personal calls in middle, dirty and ugly phone messages. He Broke the lock, and we decided to throw his away from our home. We later called a legit company who did the whole service for us for 95 Pounds.

What a shame, stay away from these SCAMMERS

28 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I contacted 24H Locksmiths Ltd because…

I contacted 24H Locksmiths Ltd because I stupidly locked myself out of my home. The communication from the company was very efficient right from the outset, I was advised re prices and arrival time of the locksmith. The assigned locksmith, Michael, then contacted me with his arrival time, which was very helpful. After Michael had arrived, he was able to very quickly gain access back into my home, and I couldn't be happier. A very reasonable price, also, compared with other locksmith companies I first contacted before contacting 24H Locksmiths Ltd (another neighbour in my block suffered the same issue about 3 months previously so I was aware of prices ... there seems to be various locksmith companies who only want to exploit a person's misery). That is definitely not the case with 24H Locksmiths, as I can guarantee. I am incredibly grateful to Michael, and to 24H Locksmiths. I have stored their number, just in case either myself, or any other of my block neighbours, might find themselves locked out in the future. A company to trust in and rely on, if you ever find yourself as equally distracted as I did in forgetting to take my keys out with me.

19 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Job well done!

The technician arrived promptly and did a very good job. There was little to no damage done to the door.

29 janvier 2025
Avis spontané
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Réponse de 24H Locksmiths LTD

Thank you for your kind words! We’re delighted to hear that the technician arrived on time and completed the job to your satisfaction. We always strive to provide efficient service with minimal disruption. If you ever need our assistance again, don’t hesitate to reach out!

Best regards,
Customer Support

Noté 1 sur 5 étoiles

Avoid these scammers

We were nearly scammed out of £900 from this company after calling them out for a lock repair. We refused to pay and found a legitimate company to call for advice. The legitimate locksmith came and repaired the lock for £100.

27 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service, highly recommend.

I’m very happy with the service provided. Engineer was really nice and helpful and sorted the issue quickly. Would highly recommend, thank you!

23 décembre 2024
Avis spontané
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Réponse de 24H Locksmiths LTD

Thank you for your wonderful feedback, April! We’re thrilled to hear that you had a great experience and that our engineer was able to resolve your issue quickly. Your recommendation means a lot to us! If you ever need our help again, we’re always here for you.

Best regards,
Customer Support

Noté 5 sur 5 étoiles

Brilliant service

Friendly and professional. Locksmith arrived within the timeframe provided and even called to confirm eta.
Will definitely use again

19 janvier 2025
Avis spontané
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Réponse de 24H Locksmiths LTD

Thank you for your fantastic review, Jim! We’re glad to hear that our locksmith provided a friendly and professional service and kept you updated on their arrival. We truly appreciate your support and look forward to assisting you again in the future!

Best regards,
Customer Support

Noté 5 sur 5 étoiles

The service was fast

2 janvier 2025
Avis spontané
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Réponse de 24H Locksmiths LTD

Dear Okoye Obianuju,

Thank you for taking the time to share your feedback! We’re delighted to hear that you found our service fast. Ensuring efficiency for our customers is always a top priority. Please don’t hesitate to reach out if there’s anything else we can assist you with!

Best regards,
Customer Support

Noté 5 sur 5 étoiles

Very helpful and fast

27 décembre 2024
Avis spontané
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Réponse de 24H Locksmiths LTD

Dear Carlos,

Thank you for your kind words! We’re thrilled to hear you found our service both helpful and fast. Your satisfaction means a lot to us, and we’re here whenever you need assistance again.

Best regards,
Customer Support

Noté 5 sur 5 étoiles

Alex is really amazing at his work.

I was locked outside my house at 23:00 and was very worried. Alex then helped me out by fixing the lock and letting me inside the house. He was there within no time, so I didn’t had to wait much, also the best part was he gave confirmation calls before arriving that made me feel less panicked. As soon as he arrived he explained me what he will do instead of just starting the work directly so I was at peace and didn’t need to wonder much. I would really recommend Alex. He is really helpful, kind and great. I greatly appreciate him and his work.

20 décembre 2024
Avis spontané
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Réponse de 24H Locksmiths LTD

Hi Harsha,

Thank you for sharing your experience! We’re so glad Alex was able to help you out quickly and ease your worries during such a stressful time. It’s great to hear how he kept you informed and made the process smooth and reassuring.

We’ll be sure to pass along your kind words to Alex—he’ll really appreciate them! If you ever need help again, don’t hesitate to get in touch.

Best regards,
Customer Support

Noté 5 sur 5 étoiles

The technician

The technician - George - was a very pleasant young man. He said he would be with me in 20 minutes and he was ! Customer Services were also very helpful and understanding and made sure I was happy and the charge fair. I would recommend them.

6 décembre 2024
Avis spontané
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Réponse de 24H Locksmiths LTD

Hi Sybil,

Thank you for your lovely feedback! We’re delighted to hear that George was prompt and pleasant, and that our Customer Services team made the process smooth and reassuring for you.

Your recommendation means a lot to us, and we’re so glad we could help. If you ever need assistance again, don’t hesitate to reach out!

Best regards,
Customer Support

Noté 5 sur 5 étoiles

Good emergency locksmith

Polite, efficient, friendly. Called to keep me updated of his location so I could stay at a neighbours. The door had fallen shut but there was a key in the lock. It was not locked so he used a tool to press the door handle through the letter box.

13 décembre 2024
Avis spontané
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Réponse de 24H Locksmiths LTD

Hi Kiran,

Thank you for sharing your experience! It’s wonderful to hear that our technician was polite, efficient, and kept you updated throughout—especially during such an inconvenient situation. We’re glad everything was resolved quickly and smoothly!

If you ever find yourself needing assistance again, don’t hesitate to give us a call. We’re always happy to help!

Best regards,
Customer Support

Noté 5 sur 5 étoiles

Great service!

Arrived on time, had the correct equipment super polite. Great service.

8 décembre 2024
Avis spontané
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Réponse de 24H Locksmiths LTD



Hi there,

Thank you for the fantastic feedback! We’re thrilled to hear everything went smoothly—from punctuality to having the right equipment and delivering great service.

If you ever need help again, we’re just a call away!

Best regards,
Customer Support

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