They sent me a defective product. The return process was extremely difficult, to the point that I couldn't even return the defective item they sent. I just realized they've also been charging me a hi... Voir plus
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They will not honor their coupon codes. Spent 40 minutes with customer service. They offered me a $100 off coupon code AND free shipping. They said it would be in my email. Never showed. I call them t... Voir plus
Be very careful when you order from this company they charge you $11 to return items if they do not fit and if you do not want a gift card in place of your purchase! It was my first time dealing with... Voir plus
Bought shoes from these guys ..they were worn for 3 months and fell apart ..worn indoors only ...called them and they wouldn't let me get a replacement or any kind of discount or credit towards any fu... Voir plus
À propos de l'entreprise
- Magasin de vêtements pour hommes
- Magasin de vêtements
- Magasin de vêtements grandes tailles
- Magasin de sous-vêtements
- Magasin de vêtements pour femmes
Informations provenant de diverses sources externes
Specializing in mens big and tall clothing for over half a century, we carry sizes L-9XL, waist sizes 36-80, and wide and extra wide shoe sizes 8-16.
Coordonnées de contact
South Mesa Hills Drive 500, 79912, El Paso, Etats-Unis
- www.kingsizedirect.com
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Unknowingly signed up to a members…
Unknowingly signed up to a members reward program with monthly charge! This is a total scam. Cancelling was no easy task. I’m done shopping with King Size!
Order EXACTLY what you want - or else!
Make sure you order EXACTLY what you want! I ordered a sweater from them - rush delivery; I needed it for Christmas pictures, but it isn't what I wanted. Total of $85 purchase with shipping. I went to set up a return and they are unwilling to refund shipping nor will they refund the FULL price of the sweater - instead, they charge YOU $11 to ship it back to them!!! In the end, I am just giving them $50, for nothing!
Not to mention, the condition of the packaging... AWFUL. I didnt even know if it was a package for me or my wife. The shipping label only had my address on it. Its Christmas Time... common sense dictates you put NAMES on packages so the wrong person doesn't open it!!!
Also, reading other reviews, I apparently need to make sure I am not being charged an additional $15 a month for some subscription I didnt sign up for???
What an absolute SCAM of a business...
My husband died and King Size has no compassion
My husband use to order from King Size catalog years ago. He has now died and I have emailed them for the last two years to please stop sending the catalogs. Every phone call and email is a waste of time, they ignore my request. Everytim a catalog arrives it opens up the wound of having lost him. They have no compassion not to mention the waste. Every time a catalog arrives it goes in recycle.
If I could give 0 stars I would don't…
If I could give 0 stars I would don't get me wrong I like there clothes they fit awesome butt my first order I ordered a coat it fits it is warm awesome coat butt they decided with there own wisdom to sign me up for there loyalty program or whatever it is and I didn't realize it until they charged me today now I have to wait 3 to 5 days for them to give back the money that I didn't agree to give them this is BS
Don't buy from them they automatically…
Don't buy from them they automatically enroll you in a rewards club without you knowing then when you call the rewards department its as if you where bothering them. they try to charge your account 16.95 per month without you knowing. very shady.
Don't do it!!
When you purchase from King Size you…
When you purchase from King Size you are enrolled in a monthly subscription, even if you don't save your card information to their site. It is next to impossible to find an area to cancel and you have to go to their rewards site and your login doesn't work. Sent 3 email inquiries to try to resolve - let's hope that works.
I bought a beautiful clock on king size…
I bought a beautiful clock on king size But they have left a bad taste in my mouth when they told me the price of their order they charge me additional $20 for shipping and handling that was never on their invoice. Now that I see Their other reviews, I would’ve never bought from them
Never Received Order!!!!
I ordered an outfit for my father in-law and never received it. It is going on a year now and the website still says being shipped.
They refuse to refund me and will not send the an outfit I ordered!!
I will never use this website again and I will for sure tell everyone I know to never order from this place. Even after contacting customer service multiple times, and no help at all!!!!
Cheap flannel shirts
Bought 3 men's flannel shirts from the catalog that were originally 72.99 & 67.99. They were on sale for 60% off.
They are cheaply made and coveredwith loose threads.
I feel cheated. There is no way these shirts were ever worth $70.
Will not be shopping at King Size again.
Half filles and now late
First, half of the order is back ordered, yet they charged my card the full amount which is illegal in California.
Second, 10 full days after ordering and nothing has arrived.
FedEx has no information on the status of the shipment.
Poor delivery!!
Poor delivery!!! They chose to use FedEx and my delivery date was pushed back 5 times. Queries were answered with "Delivery progressing as scheduled"!!
POOR C/S!!!
When I first started buying from…
When I first started buying from Kingsize I liked their shorts because they were real long. But the material was crap. Every single one of them got holes in the back and in the groin area. I had like 5 pairs. And everything is so expensive there and much of the stuff not made well. I go to other sources mostly now. I took a chance though and bought some more long shorts and I haven’t had any problems with them so far. They seem to be better material.
DON'T order from them
DON'T order from them. My ordered shirts did not fit. They were Tall and as long as a suit coat. The arms fit perfectly. I sent an inquiry about sizing for replacements of the ordered items and alternately, questioned the 10.99 I was being charged to return them. I got back a 'template' letter and my return confirmation popped up and said my return was sent to an email that is not mine. NEVER again.
Don't buy from here
Don't buy from here. You will regret it.
I tried to return an item and they withheld almost all of the money. They only keep records for 90 days so good luck getting any resolution.
They will send you 5,000 emails 10 per day.
They Bait and switch on all their sales items.
Sale items are for weird colors no-one would get caught dead wearing.
Stick to Amazon.
Would give zero stars if possible
Would give zero stars if possible, sent the wrong items and wanted to charge me a second time to ship the right items
charged my Paypal without my permission
without me asking they started charging my paypal $16.95 for some rewards crap. I will NEVER buy from them again. I am SO DAMN MAD
They claim to have shipped my order
They claim to have shipped my order. But they didn't. I checked with the shipping company they supposedly sent it with and was informed they never recieved the item and the label is just "created". They refuse to do anything about it. They claim if i wait about a month they will consider it lost and i "should" be eligible for a refund.
I stop using Kingsize 2 years ago…
I stop using Kingsize 2 years ago because they continuously screwed up my orders. I decided to give them another chance and order a pair dress pants. First order in 2 years and they sent the wrong length pants as if they don’t even care. This company is incompetent. Now I order online from a company called DXL and they’ve gotten every order correct and they’re must faster delivery. Kingsize is a terrible online company.
I ordered a pajama set
I ordered a pajama set. It arrived, it was fair quality but I noticed there were 2 or 3 places where the stiching was completely missing. This resulted in holes. I contacted customer service and they wanted me to mail it back at my expense. I explained the garments arrived with holes. They were less bothered. I will never buy from them again.
Rip off company terrible service…
This King Size men's Clothing on the internet is a terrible company, I waited 30 days for my delivery I paid postage. It was mailed to the wrong address by King Size and damaged when I finally received it. When I called customer service they were rude and unprofessional don't do business with this predator company. Stay away from King size like the plague...
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