Gave it 4 stars, was going to drop it to a lot lower due to excessive delivery costs (extra charges on top of the standard delivery charge even when they advertised free delivery), delivery was a day... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The assistance and attention to detail provided by these people was second to none. We were trying to match 2 doors for an additional kitchen larder unit. We added this unit to facilitate installing a... Voir plus
Super doors (J-Pull Knebworth drawers in Blush Pink) - much better than buying primed mdf and having them sprayed in my opinion as the vinyl material is so smooth and perfect! The little detail in the... Voir plus
L'entreprise a répondu
I ordered a few sample kitchen doors from online suppliers and obtained several quotes. I don’t usually use the cheapest quote but on this occasion and based on their sample door I did. I used kitchen... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
1059-1069 Kingsbury Road, Tyburn, Birmingham, B35 6AJ
Coordonnées de contact
1059-1069 Kingsbury Road, Tyburn, B35 6AJ, Birmingham, Royaume-Uni
- 0330 135 9191
- sales@kitchendoorhub.com
- www.kitchendoorhub.com
4,1
Bien
533 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amateur company
Order with 100mm holes, were drilled at 92mm so I needed to spend time making new holes in the carcass and now have holes showing. Very amateurish company. Refused to refund
23 juin 2025
Avis spontané
Réponse de Kitchen Door Hub
Hi,
Thank you for taking the time to leave us a review.
We are very sorry to hear that you have experienced issues with the hinge hole positions on your doors.
I can see that our team is currently working with you to find the best possible resolution and appreciate your patience as we work to rectify this issue.
~ The KDH team.
No Reply - All is well.
I would like to delete my previous comments about this company. I have been contacted in a professional manner and without any animosity, the order promised will now be delivered in June. I would like to thank the staff for their reply and speedy conclusion to this problem ; something I find repeating itself, as in this case, is the use of zero's and points in measuring, these get lost when copied and this leads to a miscalculation, A hint to overcome this is to use metric and imperial measurements together.
19 mai 2025
Avis spontané
Réponse de Kitchen Door Hub
Hi Hugh,
Thank you for the update and for taking the time to share your experience. We are pleased to hear that the matter has been resolved professionally and your order will be delivered as promised. Your feedback regarding the measurements we will certainly take into consideration to help with any confusion in the future.
Please do not hesitate to reach out to us if you require any assistance in the future.
~ The KDH Team.
Great door very disappointing delivery charge.
The single door I purchased was excellent quality and the price was competitive, however the delivery charge was excessive.
1 mai 2025
Réponse de Kitchen Door Hub
Hi Nicholas,
Thank you for your feedback!
We're really pleased to hear you were happy with the quality of the door and found the price competitive. We do understand your concern about the delivery charge—it's something we continually review to ensure we're offering the best value while maintaining reliable and secure shipping. Your comments are appreciated and will certainly be taken into consideration.
Please do not hesitate to reach out to us if you require any further assistance in the future.
~The KDH team.
Outstanding Quality and Service.
Quality of carcasses and doors is exceptional. The service and communication is outstanding. I under ordered cornice (my fault!!) needed one length to finish off. I received the same great service and attention for this low value item as I did for the £1000's spent on the rest of the kitchen. This is the mark of a company that values its customers. I've used Kitchen Door Hub a number of times over the years and wouldn't go anywhere else. A big thank you to everyone that makes it tick at this company.
6 mai 2025
Avis spontané
Réponse de Kitchen Door Hub
Hi Terry,
Thank you for such a thoughtful and generous review!
We're so pleased to hear that you've consistently had a great experience with us over the years. It means a lot to know that our service and attention to detail made a difference—even on a smaller follow-up order.
If you ever require any assistance in the future, please do not hesitate to reach out to us.
~The KDH team.
Fast delivery and great product
Ordered for quick delivery and they got my handles to me within 24 hours which was ideal as carpenter was on site to fit. Quality is good and they look great on my wardrobes. Excellent service and this exact same design was cheaper with these guys than other sellers
1 mai 2025
Réponse de Kitchen Door Hub
Hi Sue,
Thank you so much for your kind feedback!
We're thrilled to hear your order arrived quickly and just in time for your carpenter. It's great to know you're happy with the quality and look of the handles—and even better that you found them at a great price. We really appreciate your support and hope to assist you again in the future!
~The KDH team.
Excellent product quality and time…
Excellent product quality and time delivery as expected.
Much better than other bigger suppliers.
I will definitely use again.
1 mai 2025
Réponse de Kitchen Door Hub
Hi Jaume,
Thank you for taking the time to leave us a 5* review.
We are thrilled to hear that our product quality and timely delivery met your expectations.
We look forward to working with you again in the future.
~The KDH team.
Réponse de Kitchen Door Hub
Hi,
Thank you for your kind words and for taking the time to leave us a 5* review.
We are glad to hear that you are happy with both the product and the delivery.
If you require any assistance in the future, please do not hesitate to contact us.
~The KDH Team.
Great communication and product.
2 avril 2025
Réponse de Kitchen Door Hub
Hi Steve,
Thank you for taking the time to leave us a review.
We are glad to hear that you had a great experience with both our communication and product.
If you require any assistance in the future, please do not hesitate to contact us.
~The KDH Team
Good quality items pall delivered well…
Good quality items all delivered well packed and in quick time
Out second order from them not disappointed.
7 mars 2025
Réponse de Kitchen Door Hub
Hi Steve,
Thank you so much for taking the time to leave us a 5* review, we appreciate your feedback.
We are delighted to hear that you are pleased with the quality of our products and the timely delivery. Its great to know that your second order met your expectations and we look forward to working with you again in the future.
~ The KDH Team.
Réponse de Kitchen Door Hub
Hi Martin,
We are delighted to hear that you are pleased with both your delivery and the packaging as well as the product itself.
Thank you for taking the time to share your feedback with us.
Please do not hesitate to reach out to us if you require any assistance in the future.
~The KDH Team.
Good wardrobe doors.Arived on time.
6 février 2025
Réponse de Kitchen Door Hub
Hi,
Thank you for taking the time to leave us a 5* review.
We are happy to hear that your wardrobe doors arrived on time and met your expectations.
If you require any further assistance, please do not hesitate to contact us.
~The KDH Team.
Replacement kitchen cupboard doors
Excellent product quickly despatched. Matches original drawers perfectly.
Easy to fit and adjust.
Replacement door was also very quickly sent after minor problem was quickly resolved.
Thanks for a great service.
Regards, Bob Small
22 janvier 2025
Réponse de Kitchen Door Hub
Hi Bob,
Thank you so much for your kind feedback.
We are thrilled to hear that your items arrived promptly and were a perfect match to your original drawers.
We are also glad that we could quickly resolve the minor issue and get your replacement door to you without swiftly without any delay.
Should you require any assistance in the future, please do not hesitate to reach out, always happy to help.
~The KDH Team.
Great company to deal with
Great company to deal with. I was adding a base unit to my existing kitchen and needed a door to match. Got the perfect match from Kitchen Door Hub. Great price and great service
28 janvier 2025
Réponse de Kitchen Door Hub
Hi David,
Thank you for your kind words and taking the time to leave us a 5* review.
We are thrilled to hear that you were able to find the perfect match for your existing kitchen.
We pride ourselves on offering excellent service and it's fantastic to know that your experience reflected that.
Please do not hesitate to reach out to us should you require any assistance in the future.
~The KDH Team.
Réponse de Kitchen Door Hub
Hi Robert,
Thank you for taking the time to leave us a 5* star review.
We are delighted to hear that you are pleased with the service.
If you require any assistance in the future, please do not hesitate to contact us.
~ The KDH Team.
Items out of stock no refund
I would not recommend this company at all
Ordered items for £700 on Sunday Monday morning I was advised that these items have been discontinued. Requested a refund immediately and a few days later was advised that it has been processed and will take 3-5 days. 11 days have passed and they are still keeping hold of my money they said that it was only processed yesterday and will take 5-10 days now
Huge inconvenience and massive mistake
Do not use
1 décembre 2024
Avis spontané
Réponse de Kitchen Door Hub
Hi Kinga,
Thank you for taking the time to leave us a review, we truly value all feedback.
Upon reviewing your order, i can confirm that the refund was requested on the 02/12/24 and processed within four working days on the 09/12/24.
This is well within our advised guideline of 5-10 working days.
Kind regards.
~The KDH Team.
Kitchen doors matched my others and…
Kitchen doors matched my others and great service .
29 novembre 2024
Réponse de Kitchen Door Hub
Hi Louisa,
Thank you for taking the time to leave us a 5* review.
We are thrilled to hear that the doors are a perfect match to your existing kitchen and that you happy with our service.
If there is anything we can assist you with in future, please do not hesitate to contact us.
~The KDH Team.
Réponse de Kitchen Door Hub
Hi George,
Thank you for taking the time to leave us a 5* review.
We are thrilled to hear that you had a positive experience with our service, from product selection to delivery.
If you require any assistance in the future, please do not hesitate to contact us, we are always happy to help.
~The KDH Team.
Fast delivery of a standard cupboard…
Fast delivery of a standard cupboard car is which was of decent quality
17 septembre 2024
Réponse de Kitchen Door Hub
Hi Alan,
Thank you for taking the time to leave us a 5* review.
We are pleased to hear that your delivery was fast and that you are satisfied with the quality of your unit.
Please do not hesitate to reach out to us in the future, if you require any further assistance.
~The KDH Team.
Réponse de Kitchen Door Hub
Hi Joe,
Thank you for your wonderful feedback.
We are glad to hear that you found the ordering process easy and that your delivery was quick and accurate.
We look forward to working with you again in the future.
~The KDH Team.
Prompt and reliable service as always
23 août 2024
Réponse de Kitchen Door Hub
Thank you for taking the time to leave us a 5* review.
We are delighted to hear that your pleased with the fast and reliable service that you received.
If you need any assistance in the future, please do not hesitate to contact us, we are always happy to help.
~The KDH Team.
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