Gave it 4 stars, was going to drop it to a lot lower due to excessive delivery costs (extra charges on top of the standard delivery charge even when they advertised free delivery), delivery was a day... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The assistance and attention to detail provided by these people was second to none. We were trying to match 2 doors for an additional kitchen larder unit. We added this unit to facilitate installing a... Voir plus
Super doors (J-Pull Knebworth drawers in Blush Pink) - much better than buying primed mdf and having them sprayed in my opinion as the vinyl material is so smooth and perfect! The little detail in the... Voir plus
L'entreprise a répondu
I ordered a few sample kitchen doors from online suppliers and obtained several quotes. I don’t usually use the cheapest quote but on this occasion and based on their sample door I did. I used kitchen... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
1059-1069 Kingsbury Road, Tyburn, Birmingham, B35 6AJ
Coordonnées de contact
1059-1069 Kingsbury Road, Tyburn, B35 6AJ, Birmingham, Royaume-Uni
- 0330 135 9191
- sales@kitchendoorhub.com
- www.kitchendoorhub.com
4,1
Bien
533 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Order delivered on time
Order delivered on time, pre drilled holes perfect. Second time I’ve ordered and will definitely order again.
2 août 2024
Réponse de Kitchen Door Hub
Hi Mr Dyas,
Thank you for your feedback. We are thrilled to hear that your order was delivered on time and that everything, including the pre-drilled hinge holes, met your expectations.
We look forward to hearing from you again in the future, please do not hesitate to reach out if you require any assistance.
~The KDH Team.
Easy to order on website
Easy to order on website. Two doors custom made and came within specified time frame. Have had doors custom made previously from this company with no issues and would use them again if needed in the future. Nice doors.
2 juillet 2024
Réponse de Kitchen Door Hub
Hi Jayne,
Thank you for taking the time to leave us a 5* review.
We are delighted to hear that you found our website easy to navigate and that your custom sized doors arrived within the allotted time frame.
We look forward to hearing from you again in the future.
~The KDH Team.
Always use kitchen door hub for jobs…
Always use kitchen door hub for jobs good quality doors fast reliable service definitely recommend
21 juin 2024
Réponse de Kitchen Door Hub
Hi Sasha,
Thank you for taking the time to provide feedback.
It is wonderful to hear that you are once again happy with the services provided and also the quality of the doors.
Thank you for sharing your recommendation.
If you have any upcoming projects in the future, please do not hesitate to contact us.
~The KDH Team.
Réponse de Kitchen Door Hub
Hi Phil,
Thank you for taking the time to leave us a 5* review.
We are thrilled to hear that you are happy with the quality of your doors and the delivery process.
If you require any assistance in the future, please do not hesitate to contact us.
~The KDH Team.
Réponse de Kitchen Door Hub
Hi Karen,
Thank you for taking the time to leave us a 5* review.
We are happy to hear that you are pleased with your products.
If you require any assistance in the future, please do not hesitate to contact us.
~The KDH Team.
5 star
Quick delivery, great price. Changed 23 handles in my kitchen and it looks like new.
26 avril 2024
Réponse de Kitchen Door Hub
Hi,
Thank you for taking the time to leave us a 5* review.
We are delighted to hear that your new handles have transformed your kitchen.
If you require any assistance in the future, please do not hesitate to contact us.
~The KDH Team.
Good quality kitchen doors at a fair…
Good quality kitchen doors at a fair price! Fast delivery service for made to measure doors.
28 mars 2024
Réponse de Kitchen Door Hub
Hi Ricardo,
Thank you for taking the time to leave is a 5* review.
We appreciate your feedback and are delighted to hear that you are satisfied with the quality, affordability and the prompt delivery.
If you ever need any assistance in the future, please do not hesitate to contact us.
~The KDH Team.
Very helpful only wanted a touch up pen…
Very helpful only wanted a touch up pen sorted my colour. Payment easy delivery came on time. Would use again.
16 février 2024
Réponse de Kitchen Door Hub
Hi Laura,
We are delighted to hear that the touch up pen effectively matched your existing colour and the payment and delivery process was smooth and timely.
We appreciate your feedback and if you require any further assistance, please do not hesitate to contact us.
~The KDH Team.
Réponse de Kitchen Door Hub
Hi Teresa,
Thank you for taking the time to leave us a 5* review.
We are thrilled that you are happy with the quality and service provided.
Please do not hesitate to contact us if you need any further assistance, we are always happy to help.
~The KDH Team.
Replacement kitchen door
I had a damaged kitchen cupboard door, received samples first to colour match then ordered door.
Really pleased with quality of product & service
10/10 all round Thankyou
9 février 2024
Réponse de Kitchen Door Hub
Hi Stephen,
Thank you for taking the time to leave us a 5* review.
We are delighted to hear that you are pleased with the colour matching process, quality of the product and the overall service.
Your feedback of 10/10 is very much appreciated.
Please do not hesitate to reach out to us if you require any assistance in the future.
~The KDH Team.
All went to plan as expected
12 janvier 2024
Réponse de Kitchen Door Hub
Hi Ian,
Thank you for taking the time to leave us a 5* review.
It's great to hear that everything went to plan.
If you require any further assistance in the future, please do not hesitate to contact us.
~The KDH Team.
Doors were OK, delivery expensive
Doors were OK but would have preferred to have picked them up rather than have them delivered. They do not offer this option. Two very small doors and the delivery cost was disproportionate
17 novembre 2023
Réponse de Kitchen Door Hub
Hi David,
Thank you for taking the time to share your feedback.
As a dropship company, we do not provide a collection service.
Regarding delivery costs, this represents our standard charge, however we are continuously exploring ways to enhance this aspect.
~The KDH Team.
Réponse de Kitchen Door Hub
Hi Stephen,
Thank you for your positive feedback.
We are thrilled to hear that you are pleased with the service and that everything arrived on time and in good condition.
If there is anything else that we can assist you with, please feel free to contact us.
~The KDH Team.
Very good service
3 novembre 2023
Réponse de Kitchen Door Hub
Hi Tom,
Thank you for taking the time to leave us a 5* review.
I am glad to hear that you are happy with our service.
If you require any assistance in the future, please do not hesitate to contact us.
~The KDH Team.
Perfect doors and cornice
Custom made doors matched my spec exactly. Doors a great match to existing kitchen door style and finish. Products arrive within 7 working days all in good order. Initial swatches supplied matched delivered products. Customer services helpful.
13 octobre 2023
Réponse de Kitchen Door Hub
Hi Stephen,
Thank you for taking the time to leave us a 5* review.
Its great to hear that your items arrived in good condition within the estimated time frame and that they are a perfect match to your existing kitchen.
If you require any further assistance in the future, please do not hesitate to contact us.
~The KDH Team
Great door
Great door, which was cut to size. The only shame was the high delivery cost.
27 juillet 2023
Réponse de Kitchen Door Hub
Hi Terry,
Thank you for taking the time to leave us a 5* review.
We are pleased to hear that you are happy with your door.
We understand that shipping can sometimes be a concern for customers and we are continually evaluating our pricing and delivery options to offer the best value for our customer.
We look forward to hearing from you again in the future.
~The KDH Team.
Excellent service
Excellent service prior to ordering with all ordered items arriving on or before due date.
Quality found to be excellent.
3 juillet 2023
Avis spontané
Réponse de Kitchen Door Hub
Hi John,
Thank you very much for your kind feedback.
We are delighted that your ordered items arrived on or before the expected due date and that you found these items to be of excellent quality.
If you need any further assistance in the future, please do not hesitate to reach out to us.
~The KDH Team.
Réponse de Kitchen Door Hub
Hi Andrew,
Thank you for taking the time to leave us a 5* review.
We are pleased that you found our service east, fast and efficient.
We look forward to hearing from you again in the future.
~The KDH Team.
The product was of good quality and all…
The product was of good quality and all delivered in good condition. My only small grip was the cost of delivery.
5 juillet 2023
Réponse de Kitchen Door Hub
Hi Paul,
Thank you for sharing your feedback with us.
We are delighted to hear that you found the products to be of good quality and that they arrived in perfect condition.
We appreciate your honesty regarding the delivery cost.
We understand that shipping can sometimes be a concern for customers and we are continually evaluating our pricing and delivery options to offer the best value for our customer.
If you need any further assistance in the future, please do not hesitate to contact us.
The KDH Team.
First Class Service.
I received my order on time but three doors were damaged. I contacted the Customer Service Dept by phone and was asked to send photos of the damaged doors which I did. Within minutes I received an email informing me that the doors would be replaced by a specific date. They duly arrived on said date in perfect condition, much to my surprise and expectation having struggled with on line purchases in the past. I wish I had asked for the name of the person who took my call as she was extremely competent and reassuring. Wonderful product, wonderful company and wonderful customer service. Highly recommended.
1 juillet 2023
Avis spontané
Réponse de Kitchen Door Hub
Hi Andy,
Thank you for taking the time to share your feedback regarding your recent experience with us.
We apologise for the inconvenience caused by the damaged doors you initially received. However, we are pleased that we were able to promptly address and resolve this issue for you.
Customer satisfaction is of utmost importance to us and we strive to ensure that every customer has a positive experience with us.
If there is anything else we can assist with, please do not hesitate to reach out to us.
~The KDH Team.
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