The Knife Merchant has the specialized equipment you need for breaking and disassembly,all in one place. Wether you are actually in the slaughter or food industry,or you are looking for something more... Voir plus
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Lisez les avis des autres
EDIT: RECEIVED MY ITEM and had a great customer service experience. Would definitely buy from here again! I haven't heard anything about the shipping of my knife (which is meant as a present)... Voir plus
L'entreprise a répondu
Order hasn’t been delivered. It’s almost 2 weeks over the due date. I believe the issue is with Fedex however I’ve sent multiple emails to knife merchant customer service with no reply.
The Knife Merchant was a great company to do business with! Ordered the Victorinox NiroFlex 2000 metal glove as a gift. Quality, well made product. Originally ordered a size medium, but that was slig... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Providing professional advice on kitchen cutlery, cookware, baking and pastry supplies and more.
Coordonnées de contact
3203 Regal Dr, 37701, Alcoa, Etats-Unis
- 800-714-8226
- sales@knifemerchant.com
- www.knifemerchant.com
3,8
Bien
6 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Great experience
Great experience, this was the first time I ordered from this company. The knives were packaged really well and were shipped very fast. I would definitely order from this company again.
2 août 2023
i was satisfied by the offer
i was satisfied by the offer, price and shipping.
26 juillet 2023
Avis spontané
Nice people / NO TAX / free shipping
Nice people / NO TAX / free shipping. Thank You. !!!
18 juillet 2023
I received exactly what I ordered
I received exactly what I ordered. I received it in a timely manner.
17 juillet 2023
Perfect transaction
Perfect transaction - they shipped my order the same day and it arrived just as expected. They even called me to make sure my ship to was correct since it was different from my billing. What a refreshing experience!
18 juillet 2023
No shipping info after 13 business days
EDIT: RECEIVED MY ITEM and had a great customer service experience. Would definitely buy from here again!
I haven't heard anything about the shipping of my knife (which is meant as a present) and even though it said international shipping would take between 5-10 business days, we are on 13 business days and I have yet to receive a tracking number or anything.
Order ID: 151859
Purchased June 22nd
I have emailed customer services yesterday but have not heard back.
9 juillet 2023
Avis spontané
Réponse de The Knife Merchant, LLC
Hello Vicky, I'm very sorry for the long delay in the shipping of this order! Your order has been packed and ready to go, but was not properly tendered. This package will leave today and is expected to deliver in 2 - 5 days. I'm very sorry for the mistake and any inconvenience it has caused!
Prompt shipping & packages very well
Prompt shipping & packages very well! Great experience.
26 juin 2023
No concerns
From ordering to shipping both were smooth and painless. Knifes arrived on time and perfect gift
26 juin 2023
Ease of ordering
Ease of ordering, enough information on website to make informed decisions, great pricing!
23 juin 2023
Good customer service
I got the wrong item first time sent an email to inquire about an exchange and the customer service were prompt on answering and sending replacement of the right item and return laboe to send back the wrong one
Thanks
20 juin 2023
You guys are always great
You guys are always great. I send all my friends and colleagues to you. Whether I'm buying for myself or as a gift I never really look anywhere else for my knives and accessories. Prices are always great and the service is as well.
-Frank Imbarlina
Chef-Owner
SRQ Cured
18 mai 2023
Solid seller
Solid seller, excellent packaging.
Item absolutely flawless
Glestain is a knife that anybody who values precise and effortless cutting should get.
24 mai 2023
I have purchased from Knife Merchant…
I have purchased from Knife Merchant many times. I like that they are a family operation and carry many styles and brands of fillet knives I use in Alaska for fishing. Great service, prompt shipment
23 mai 2023
Good selection and knowledgeable…
Good selection and knowledgeable service of there products , the owner a chef is very helpful , free shipping when spend a certain amount and products were delivered pretty quickly . Recommend them for your culinary needs
19 mai 2023
The Knife Merchant never disappoints
The Knife Merchant never disappoints, I have purchased from The Knife Merchant since the nineties, when chef Borg sent me xeroxed paper for a catalog:)
Knives, cookware, pastry supplies, top notch products and service. Thank you.
16 mai 2023
Avis spontané
Outstanding customer service.
Outstanding customer service.
Excellent selection of products
24 avril 2023
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