The Knife Merchant has the specialized equipment you need for breaking and disassembly,all in one place. Wether you are actually in the slaughter or food industry,or you are looking for something more... Voir plus
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EDIT: RECEIVED MY ITEM and had a great customer service experience. Would definitely buy from here again! I haven't heard anything about the shipping of my knife (which is meant as a present)... Voir plus
L'entreprise a répondu
Order hasn’t been delivered. It’s almost 2 weeks over the due date. I believe the issue is with Fedex however I’ve sent multiple emails to knife merchant customer service with no reply.
The Knife Merchant was a great company to do business with! Ordered the Victorinox NiroFlex 2000 metal glove as a gift. Quality, well made product. Originally ordered a size medium, but that was slig... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Providing professional advice on kitchen cutlery, cookware, baking and pastry supplies and more.
Coordonnées de contact
3203 Regal Dr, 37701, Alcoa, Etats-Unis
- 800-714-8226
- sales@knifemerchant.com
- www.knifemerchant.com
3,8
Bien
6 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Every step of my order was on…
Every step of my order was on point…confirmations, tracking, delivery, everything was effortless! Thank you so much!
18 novembre 2022
Excellent selection of quality knives
Excellent selection of quality knives. My order arrived sooner than I expected. I have passed The Knife Merchant site on to friends and will order from them again!
29 novembre 2022
Avis spontané
Excellent selection of quality knives
Excellent selection of quality knives. My order arrived sooner than I expected. I have passed The Knife Merchant site on to friends and will order from them again!
17 novembre 2022
Avis spontané
Nice selection of knives
About 6 years ago my brother sent me 12 "red handled knives". That's what my whole family calls the brand of knife I ordered. I made them last over the years but finally realized, duh. I can go online and order some more for myself. I ordered a few varieties and look forward to shopping the knifemerchant in the future. Good variety of knives, I will have to try other brands now ;- ) Easy to navigate site too. Thanks.
1 novembre 2022
Outstanding customer service and products…
I would HIGHLY recommend The knife Merchant. These people spare no effort in providing excellent service to meet the unique needs of their customers. Staff were knowledgeable and clearly knew their products! They patiently answered all of my questions and went beyond what I had expected of them by doing research for me to find a knife that would best meet my needs. These people are incredibly service oriented, I wish more would follow their lead. I would buy from no other company after my experience with folks at The Knife Merchant.
21 octobre 2022
Terrific Shipping
I really appreciate the shipping options offered by The Knife Merchant. It’s why I shop with them!
2 octobre 2022
A Satisfied Customer
Yes I must admit that I panicked and gave a harsh review.As per USPS data the package will arrive today. I am satisfied now and wish Knife Merchant well and look forward to make more purchases from them.
12 octobre 2022
Avis spontané
Réponse de The Knife Merchant, LLC
Hello Mr. Almas, This review is quite unreasonable. We've responded to each of your many emails. The delivery will occur today as expressed in our first communication on the day that you placed your order and repeated in each of your subsequent emails. As we discussed, we cannot cancel an order once the merchandise has shipped. If you'd like to refuse this shipment the merchandise will be returned to us at which time a refund can be issued. As you can verify from the USPS system your package is out for delivery today. If you have questions don't hesitate to reply to our active email chain or give us a call.
I'm very impressed with your company
I'm very impressed with your company. This was my first time buying from you and I was a little concerned, but i shouldn't have been. I paid for faster shipping 3-5 days for only $5, it arrived in 4 days, which was great. The knife is beautiful! My son, a professional chef, loved it, it was his birthday gift. Thank you! I already ahve and wil continue to recommend your company!
25 août 2022
Good Company to buy from!
A cordial, competent lady there helped me out over the phone. I will keep them bookmarked and be a repeat customer.
6 septembre 2022
Not as advertised
Ordered large sheet pans and received smaller size.
At least the quality was great just disappointed after the waiting
6 septembre 2022
Réponse de The Knife Merchant, LLC
Hello Ken,
We've reviewed the order and you were shipped the size that you ordered, but the manufacturer does produce a larger size that we do not carry. I suspect this is the size you were intending to purchase. If you'd like us to place a special order to bring in the larger pans don't hesitate to let us know, we'll be happy to assist you.
Great service and products
Great service and products. Knowledgable staff. A pleasant experience once again
6 septembre 2022
Shipping was extremely fast
Shipping was extremely fast. Product was as described and worked perfectly.
1 septembre 2022
Great Service and Products!
I just ordered from The Knife Merchant. I called to check on whether the items I was buying were in stock. The woman who assisted me was very, very nice and helpful. I have no doubt I will get my order when 'promised' and will use The Knife Merchant again (and again). Great prices and quality items too!
Update: Got my knives. Packaged well, shipped quickly. Perfect transaction.
26 août 2022
Avis spontané
Excellent selection of quality knives
Excellent selection of quality knives. My order arrived sooner than I expected. I have passed The Knife Merchant site on to friends and will order from them again!
5 août 2022
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