Excellent service, ordered Sunday night, email first thing Monday, delivered Tuesday, great double extension ladder, hopefully serve me well for many years to come. Thank you Ladders UK Direct
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Lisez les avis des autres
The ladder is exactly what I originally & arrived the following day. However the post code on the delivery message was different to my actual postcode. I phoned Ladders UK Direct & you corrected the... Voir plus
Access staircase came on time with fairly straightforward instructions, the website did say they included fixing brackets but these weren’t enclosed. After enquiring about the brackets I was advised... Voir plus
Got off to a slow start when I found out my order wasn't available for next day delivery. The internet site should have informed me the Ladders were not in stock, I would not have minded. But after t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We stock a great range of extension ladders that have been manufactured in the UK using high grade materials. Our broad range includes 5 different grades of extendable ladder including those for domestic use, industrial ladders and heavy duty rope operated ladders. All products adhere to international health and safety standards and are tested before shipping to ensure they are safe. Every ladder we offer has been carefully selected because of its strength and durability so you can enjoy long lasting benefits. Ladders UK Direct makes purchasing a ladder easy. You can make secure payments online using PayPal or a credit or debit card. Please take a look at our main website and browse through the great range of ladders we offer. If you would like any additional information please send us an email at sales@laddersukdirect.co.uk and we will get back to you as soon as possible. If you are ready to order you can do so online or for more information call us on 01446 731 238.
We aim to offer ...
Écrit par l'entreprise
- *****Great Advice and support*****
- Customers wont always know exactly which product to buy, but dont worry.... we are here to help guide our customers so that they can do the job in hand safely and with the correct access tool.
- *****Superb Service*****
- Our aim is simple.... To deliver high quality ladders and access solutions to you as quickly as possible. Whether you are at home or on site we can help.
- *****Improvement*****
- We at Ladders UK Direct are always striving to be better and we need you our valuable customers to help us with your feedback. Whether it be positive or negative we can continue to offer the very best customer service.
FAST & FREE DELIVERY
From Checkout to Your Door Overnight!
We offer a range of delivery options for our customers. All items come with a standard FREE Delivery service which is typically a 3 days service but some of our items are also FREE NEXT DAY DELIVERY as we are constantly running special promotions for our valued customers both old and new.
Coordonnées de contact
Cardiff House, Cardiff Road,, CF63 2AW, Barry, Royaume-Uni
- 01446 731 238
- sales@laddersukdirect.co.uk
- www.laddersukdirect.co.uk
4,5
Excellent
6 k avis
A répondu à 46 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Product was exactly as described
Product was exactly as described, delivery was as promised. Very happy.
14 avril 2026
Good strong ladder.
6 avril 2026
ladder as described and reasonably priced
Not much to say other than the ladder was as described and reasonably priced. I was pleased with the swift delivery. Would buy again.
25 septembre 2025
Laddering up
I ordered a ladder and the right ladder arrived quickly. If I need another ladder I’d buy one from this company.
30 mars 2026
Excellent service,good communication…
Excellent service,good communication and very quick delivery. Great company and highly recommended.
25 mars 2026
Top service
26 mars 2026
A super quick delivery, and excellent quality!
A super quick delivery, excellent communication, and an extremely high quality ladder! Very impressed! Would highly recommend! Thank you Ladders Uk Direct 👍🏻
25 mars 2026
Excellent service and exceptional…
Excellent service and exceptional delivery. I would thoroughly recommend them.
23 mars 2026
Excellent service
Excellent service, ordered Sunday night, email first thing Monday, delivered Tuesday, great double extension ladder, hopefully serve me well for many years to come.
Thank you Ladders UK Direct
22 mars 2026
Just what I wanted delivered dry fast…
Just what I wanted delivered dry fast and on time thank you
14 mars 2026
Easy to select size and quality level
Easy to select size and quality level
Delivered next day with no fuss
4 mars 2026
Next day delivery took a week
Ordering online was easy enough, I ordered specifically because the ladders were offered on a next day delivery if ordered before 11 am which it was. I was then emailed telling me there would be a slight delay. This turned out to be over a week. This meant I was unable to do the jobs I was going to do for a relative.
3 mars 2026
Good quality
27 septembre 2025
Do not buy ladders on line. Buy locally.
I bought a five rail step ladder, only to discover that steps 3,4 and 5 could not be used.
If this had been made clear at the time of purchase, I would have ordered taller steps.
The ladders arrived wrapped in a thin plastic bag, and as a result, the legs of the ladders were scratched.
When investigating the returns procedure, I was told that the ladders must be packaged properly, to prevent damage. Any damage meant that no refund would be forthcoming.
Consequently, the cost of returning the steps and the condition of the steps once in my possession, ruled out any chance I had of getting satisfaction from the company.
28 février 2026
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