Lakeland Paints Avis 

The delivery. I was reimbursed for postage after I had to go and collect paint myself from another address! However, the paint is always exceptional quality beside having no poisons so happy to pay more for it.(wish it was slightly cheaper but hey ho!). I am a fan of the paint

Fast delivery. My decorator has not used these paints before and is very happy with how they cover and the fact there is no smell.

Excellent paint for allergy sufferers, easy to put on, beautiful colours , really good customer service too thanks

Ordering was straightforward and delivery prompt. I have had two decorators use the point and both say how good the quality is.

Very nice quality paint a pleasure to paint with.

Speedy delivery, well packaged, beautiful paint! What can I add - delighted customer!

Very fast delivery. Lovely paint. Not cheap but worth the price.

Knowing that your VOC paints are 100% Nursery Safe, was the reason for my purchase. From order through to delivery, it's been great service.
We have precious young Granddaughter who I've prepped and painted a Small Chair for. The chair has been handed down through the family for over 60 years so that is precious too.

Very pleased with the paint I purchased, also the prompt delivery

Lovely paint , always a quick despatch

Quick efficient delivery and great product.

The varnish is easy to apply, easy to clean up after, and dries to a good finish.

Super helpful advice, great quality VOC free paint. Have used them for years and always been pleased. Having multi-chemical sensitivity, am the canary in the mine and still singing sweetly :)

Update: off their response, just want to clarify that all of what I said is true and accurate. Just be careful with these guys if you want to spend your money here. Our google review shows photos of the paints we received against what they should match. All should be yellow/green pigmented off whites: F&B Wimbourne White, old school white and little greene linen wash. (not grey nor should they contain any blue pigment as he has suggested). Just want to make sure no one else loses their money.

Disgusting customer service. Spent £400+ on colour matched paint to not have any of them match. Reached out to them and was given numerous explanations from Ian the tech manager including that “it’s correct their end” to their dated colour charts as he said they don’t update them over time when they inevitably change colour. He also blamed the brands like F&B and Little Greene for “updating their colours” over the years.

How, as a customer, am I meant to pick a colour to match based on these facts. I’m going to go to a brand and pick from their recent colour chart and ask for that??. If they’d just taken accountability and sorted it out, I wouldn’t be so angry but I now feel completely gaslit and robbed of £100s.

I’ve read the other reviews of his responses to anything negative and wish I’d never supported this small business.

If you want truely colour matched paint, head to tikkurila, who also have brilliant customer service.

I love lakeland paints. It's not just yhe quality of the pain - it's the service too. Brilliant!! Thankyou!!

soft sheen = exceptional quality non toxic paint, beautiful colours no plasticisers but wipes clean in bathroom and kitchen for 10+ years. eggshell even more washable. both a joy to apply as is fence paint.

Ordered two paints colour matched to Farrow and Ball colours. One was close enough but not perfect, the other was completely off.

I was basically told “it matches our swatch” despite me sending several pictures showing the colour matched neither the farrow and ball swatch or the farrow and ball sample pot on the same wall.

Really disappointed that there was no accountability or attempt to remix the paint, or for me to send back the one I received so they could even check it.

To be honest that’s not good enough when you charge £110 a pot.

Edit:

I was just trying to be nice regarding The Hague blue as I’m a reasonable person, I also said we’d tolerate minor differences as colour matches are never perfect. I expected a reasonable response in return but didn’t get one.

Have
Not started yet