I was delighted with the advice and support I received from Jenny Gillespie. I can’t praise her highly enough. She genuinely cares about her customer and took her time to get the best deal available,... Voir plus
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Lisez les avis des autres
I have used Laurie Ross for 7 years re my Car Insurance. All the employees are happy to explain the insurance premium to you in a most professional, yet straightforward manner. I also like the fact th... Voir plus
L'entreprise a répondu
Team members are efficient, great comms style, supportive, positive, sorted out a very good insurance deal for us in a matter of days. Special thanks to Louise
L'entreprise a répondu
Both my wife and I have enjoyed dealing with Sharon Govan at the Mount Florida branch for insurance for our cars and the house. The quality of the cover and the quotes were far better that we could ge... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Courtier d'assurances
- Assurance auto
- Compagnie d'assurance aux entreprises
- Compagnie d'assurance pour caravanes et mobilhomes
- Compagnie d'assurance habitation
Écrit par l'entreprise
Howden is the new name for Laurie Ross. At Howden we provide car, home, van and a range of other insurance services. We are passionate about client service, and believe that the best way to support you and deliver real value for money is through our teams of friendly and experienced staff based in our local branches. Howden Insurance is an independent insurance Broker serving personal, commercial, and private clients. With over 200 local offices and branches, we’re trusted by over 1,000,000 clients across the UK and Ireland. We provide access to a wide range of personal and business insurance policies and assist you with your claims in times when you need us the most.
Coordonnées de contact
37 Carmunnock Road, Mount Florida, G44 4TZ, GLASGOW, Royaume-Uni
- 0141 212 9555
- reviews@howdeninsurance.co.uk
- www.laurieross.com
Very good customer service and very…
Very good customer service and very friendly
25 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi there, thanks for the 5 stars! We are happy to hear that you are happy with our service. The Laurie Ross team.
The staff were very helpful
The staff were very helpful, nothing was a problem. They explained everything in great detail. Giving us peace of mind.
16 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Thnak you very much for our 5 stars Sharon! Our team will be very happy to hear your lovely comments. The Laurie Ross Team
Team members are efficient
Team members are efficient, great comms style, supportive, positive, sorted out a very good insurance deal for us in a matter of days. Special thanks to Louise
21 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Thnak you very much for taking time to give us a review. Louise will be delighted. The Laurie Ross Team
House and contents insurance renewal
Karen Thompson sent me renewal terms in good time and worked hard to get the best renewal premium.
23 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi there, thank you for taking the time to leave us a review. Karen will be happy to hear your comments, and we are glad that you enjoyed our service.
The Laurie Ross Team
Staff at the branch are very easy to…
Staff at the branch are very easy to deal with and have great knowledge of car insurance
16 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi Martin, thanks for the 5 stars! We are delighted to hear that you found us easy to deal with and that we were knowledgeable!
The Laurie Ross Team
Both my wife and I have enjoyed dealing…
Both my wife and I have enjoyed dealing with Sharon Govan at the Mount Florida branch for insurance for our cars and the house. The quality of the cover and the quotes were far better that we could get from other insurance providers including online brokers.
16 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi Joe, thank you for taking the time to leave us a review. We are happy to hear that you and your wife had a good experience with us!
The Laurie Ross Team
I was delighted with the advice and support…
I was delighted with the advice and support I received from Jenny Gillespie. I can’t praise her highly enough. She genuinely cares about her customer and took her time to get the best deal available, answering questions and giving advice, each step of the way. I never make a decision on the spot, I always think things over before making any final decision but I felt so confident with her support and advice that I purchased home insurance immediately. She truly is an asset to this company. I’ll definitely use this company again and ask for Jenny specifically. It’s important to add that there was a very friendly vibe to the office in general.
14 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi there, thanks for the 5 stars! Jenny will be over the moon to hear your comments, and we are happy to hear that you valued our personal service!
The Laurie Ross Team
!0 years + with Laurie Ross
!0 years + with Laurie Ross. Just renewed my taxi insurance with them, and, as always, kind and courteous, with acceptable costs.
7 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi there, thanks for the 5 stars! Thank you for staying with us for over 10 years and for renewing with us. We appreciate you saying that we were kind and courteous!
The Laurie Ross Team
Couldn’t ask for a more helpful and…
Couldn’t ask for a more helpful and lovely team
Nothing is too much for them
Been with this company for over 40 years and can honestly say nothing is too much bother for them
5 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi Lilian, thank you for taking the time to leave us a review. Thank you so much for staying with us for 40 years! We appreciate your loyalty and your kind words.
The Laurie Ross Team
Always great service and such great…
Always great service and such great communication with the people on the phone.. and any problems or issues I have had have always been solved very quickly with no problem at all by all the staff..
11 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi there, thanks for the 5 stars! We are happy to hear that you found our service great and that we solved any problems quickly.
The Laurie Ross Team
Excellent, Reliable Service
I have used Laurie Ross for 7 years re my Car Insurance. All the employees are happy to explain the insurance premium to you in a most professional, yet straightforward manner. I also like the fact that they will try to find a better (cheaper) premium in the event that a client wishes them to do so. Definitely a case of putting the client first. I have often referred LR to friends of mine who are looking for another broker.
2 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi James, thank you for taking the time to leave us a review. Thank you for staying with us for 7 years and we appreciate you for saying you would recommend us!
The Laurie Ross Team
Really good customer service
Really good customer service , nice friendly staff and very efficient regarding renewals
8 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi Stephen, thanks for the 5 stars! Thank you for saying that our customer service was really good and that we were friendly!
The Laurie Ross Team
Always helpful and definitely try for…
Always helpful and definitely try for the best deal. Hugh
1 octobre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi Hugh, thank you for taking the time to leave us a review. We are happy to hear that you found us helpful!
The Laurie Ross Team
Jenni is always on hand to offer her…
Jenni is always on hand to offer her knowledge and support for our business insurance needs.
Always a smooth process.
13 septembre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi Allan, thanks for the 5 stars! Jenni will be happy to hear your comments and we are glad to hear you found our process smooth.
The Laurie Ross Team
Excellent service
Excellent service. Friendly and efficient staff. Cheaper quote than anyone else. Highly recommend.
16 septembre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi Ronald, thank you for taking the time to leave us a review. We are over the moon to hear that you found our service excellent and that we were friendly!
The Laurie Ross Team
Excellent service
Excellent service, From the moment I spoke to Wendy from the Rutherglen office she kept in touch with me until she got me sorted with my car insurance. Great communication and very helpful.
19 septembre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi Patrick, thanks for the 5 stars! Wendy will be delighted to hear your feedback and thank you for saying we were helpful!
The Laurie Ross Team
As always a friendly and efficient…
As always a friendly and efficient transaction when reinsuring my car.
10 septembre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi there, thank you for taking the time to leave us a review. We are glad to hear that you found us friendly and efficient!
The Laurie Ross Team
GREAT QUALITY AND VALUE MY SON DEALS…
GREAT QUALITY AND VALUE MY SON DEALS WITH MY INSURANCE STUFF AND IVE NEVER HAD ANY ISSUES WITH THE SHETTLESTON BRANCH AND ALWAYS THERE IF I NEED HELP
16 août 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi Tommy, thanks for the 5 stars! We are happy to hear that you find our service great quality and value.
The Laurie Ross Team
A local insurance broker
Laurie Ross is my local insurance broker. They have always given personally targeted advice.
You are guided through the insurance process and one feels they would be helpful if problems were to arise.
13 septembre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi Maureen, thank you for taking the time to leave us a review. We are happy to hear that we could give you the best advice tailored to your personal needs!
The Laurie Ross Team
Hamilton office
Hamilton office, very professional and friendly whenever we call to renew our insurance.
2 septembre 2024
Avis spontané
Réponse de Howden Insurance (Formerly Laurie Ross)
Hi Helen, thanks for the 5 stars! The team over at Hamilton will be happy to hear your feedback, and thank you for saying we were professional and friendly!
The Laurie Ross Team
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