Lazy Carpets & Flooring Avis 

3 046
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the initial consultation, we were kept informed of every step. A great selection to choose from. Friendly, knowledgeable and nothing was too much trouble. The installation guys were professio... Voir plus

Noté 5 sur 5 étoiles

Ian was brilliant with getting hold of a carpet that wasn't readily available. Ian and the team were great with communication. The two fitters that came just got on with the job and I'm really happy w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the initial call for a quote to having the flooring fitted, great communication, well priced, friendly prompt staff, really nice job! Would highly recommend to use. I would certainly use them a... Voir plus

Noté 5 sur 5 étoiles

Danny arrived got all measured up. Discussed options and what was going to be best for my floor type. No hard sell just a really cheery friendly patient guy happy to answer silly questions and wait fo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de moquette
  2. aussi dans
  3. Fournisseur de bois et de laminés
  4. Magasin de revêtements de sol
  5. Poseur de moquette

À propos de Lazy Carpets & Flooring

Écrit par l'entreprise

Your Home. Your Style. Flooring Made Easy.

At Lazy Carpets & Flooring, our business is built around you. From your first enquiry to your finished floor, everything we do is focused on making your experience easier and helping you create a home you love.

Our showroom comes to you

We bring flooring samples to your home, so you can compare colours and textures in your home’s natural light, alongside your furniture and furnishings. See what works in your space and choose with confidence.

Find your perfect fit

From cosy carpets to stylish laminate, vinyl, luxury vinyl tile (LVT) and stair runners, explore options to suit your home, your lifestyle and your budget. Our friendly team is here to help you find what feels right.

Clear advice. A simpler experience.

Your free home appointment includes measuring, helpful advice and a clear quote with no obligation. We explain fitting costs, preparation and timescales, so you can feel confident about the next step.

Customers at the heart of what we do

We believe choosing new flooring should be exciting. That’s why we take the time to listen, answer your questions and help you make a choice you’ll love. Read our customer reviews to hear how that care makes a difference.

Let’s bring your ideas home

Book your free home appointment or call 01925 988627. We’ll bring the samples, you bring the inspiration.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(3 046)

861 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great company

From quote to fitting, everything very straight forward and easy, the fitters were fantastic, very professional and respectful, would definitely recommend

25 septembre 2026
Avis spontané
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Réponse de Lazy Carpets & Flooring

We're delighted to hear that everything was straightforward and easy from the initial quote right through to the fitting. Providing a smooth, hassle-free experience is exactly what we aim for.

It's especially great to hear your kind comments about our fitters. We'll be sure to pass on your feedback to the team. Professionalism, respect, and quality workmanship are values we pride ourselves on, so it's fantastic to know these shone through during your installation.

Thank you for choosing Lazy Carpets and for recommending us. We really appreciate your support and hope to help you again in the future

Noté 5 sur 5 étoiles

From initial appointment through to…

From initial appointment through to fitting the whole process was so smooth and easy! The work carried out by the fitters was fantastic and left my home clean! I wouldnt hesitate to recommend them to all my friends and family

29 septembre 2026
Avis spontané
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Réponse de Lazy Carpets & Flooring

We're delighted to hear that the whole process was smooth and easy from the initial appointment right through to the fitting. Making the flooring journey as hassle-free as possible is exactly what we aim for.

It's fantastic to know that you were pleased with the work carried out by our fitters and that they left your home clean and tidy once the job was completed. We'll be sure to pass your kind words on to the team.

Thank you for recommending us to your friends and family. Recommendations like yours mean so much to us, and we're grateful you chose Lazy Carpets for your home.

Noté 2 sur 5 étoiles

They don't just cut carpet, they cut corners!

I had the flooring replaced in two rooms; carpet fitted on Tuesday 24 March 2026 and laminate fitted on Thursday 26 March 2026. The price was competitive because I got everything done for under £1000. However, the penny-pinching attitude and lack of attention to detail in the workmanship of the subcontractors I ended up with left me with a poor impression of the company.

The carpet fitter on the first day had the cheek to try to get away with leaving the old worn, stained and ripped underlay in place rather than replace it with fresh underlay which was part of the deal. I was damned if I was going to let him get away with it so I pointed it out to him and he had the audacity to say that the old underlay was thicker in places than the new underlay. I ignored this nonsensical remark and made him replace it. He then had the nerve to try to leave the old brass-coloured door bar in place that had been with the old brown carpet, rather than replace it with a new stainless-steel coloured one to match the new silver-grey carpet. Again, I had to ask him to replace this, which he moaned about, as though desperate to save on any expense even though the company makes a point in telling you that everything including the fittings are included in the price.

On day two, the laminate fitters didn't give me any such bother but after they had finished I was disappointed and somewhat speechless to find that they had failed to spend what would probably only have amounted to 60 seconds in rotating some of the planks so that there was no risk of the same woodgrain pattern being repeated next to another plank of exactly the same pattern. Anyone who has seen this lack of attention to detail will know exactly what I'm talking about because it sticks out like a sore thumb and reminds you as soon as you look at the floor that it's not real woodgrain because, in nature, no two would be the same. These guys obviously knew that this could happen but they didn't even bother shuffling the planks or even just rotating the next matching one round so it didn't look identical to the one immediately next to it. So on the finished floor I've now got 5 or 6 instances of a number of identical planks being next to each other. The lack of care and respect by the fitters on both days really was abysmal.

For this reason, I don't recommend this company. I had actually thought that "Lazy Carpets" was a weird name for a flooring firm because it sounds much more suited to a company dealing in beds, but after this experience I find that it sums up the attitude of its fitters to a tee.

26 mars 2026
Avis spontané
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Réponse de Lazy Carpets & Flooring

Thank you for taking the time to leave such detailed feedback. We're sorry to hear that your experience did not meet your expectations.

As you can see from the reviews left we are not a company that cuts corners and if any issues are raised we act promptly to remedy these.

We take comments regarding workmanship and customer service very seriously, and it's disappointing to read that you were left feeling this way. While we're pleased that you found our pricing competitive, we would never expect a customer to feel that corners were being cut or that a lack of care had been taken with their installation.

With regards to the concerns you've raised, we would have welcomed the opportunity to investigate and address them at the time of fitting. Had these issues been brought to our attention during or immediately after the installation, we would have arranged for a manager to review the work and, where necessary, ensure that any problems were resolved to the high standard we expect from all of our subcontracted fitters.

The replacement of underlay and agreed accessories should always be carried out in accordance with the order, and we are sorry to hear you felt the discussions around these items were unprofessional. Similarly, we understand your comments regarding the laminate plank pattern repetition. While some pattern duplication can occur in manufactured flooring products, customer satisfaction is important to us and we would have gladly inspected the floor had we been made aware of your concerns.

We appreciate your feedback as it helps us improve our service and maintain the standards our customers expect.

Kind regards,

Noté 5 sur 5 étoiles

All staff involved

From sales, warehouse staff, rep n fitters. It was smooth, fast n efficient. Absolutely overwhelmed with the quality of the carpet 👌. Thank you very much each n every one of you 😊 ❤️

28 septembre 2026
Avis spontané
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Réponse de Lazy Carpets & Flooring

Thank you so much for your fantastic review!

We're delighted to hear that everything ran smoothly from our sales team and warehouse staff right through to the measuring and fitting teams. Providing a fast, efficient, and hassle-free service is exactly what we aim for.

It's especially wonderful to hear that you're overwhelmed with the quality of your new carpet. We take great pride in offering quality flooring at great value, so knowing you're pleased with the end result means a lot to us.

Thank you for your kind words and for recognising everyone involved in your flooring journey. We’ll be sure to pass your feedback on to the whole team.

Enjoy your new carpet, and thank you for choosing Lazy Carpets!

Noté 5 sur 5 étoiles

Very positive experience overall

Very positive experience overall. Good advice from Ian who carried out the initial visit. I took his recommendation on the flooring and it looks great. Lee carried out the fitting and he was very friendly, efficient and clearly very experienced and good at his job. I would definitely recommend Lee for the fitting. Thank you.

28 septembre 2026
Avis spontané
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Réponse de Lazy Carpets & Flooring

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you had a positive experience from start to finish. Ian will be pleased to know his flooring recommendation was the perfect choice for your home, and it's great to hear you're so happy with the final result.

We'll also be sure to pass your kind comments on to Lee. His friendly approach, efficiency, and attention to detail are qualities we're very proud of, and we're glad his experience shone through during the fitting.

Thank you for choosing Lazy Carpets and for your recommendation. We hope to help you again in the future!

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish. Very happy with the price and quick fitting. Will definitely be using again!

22 septembre 2026
Avis spontané
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Réponse de Lazy Carpets & Flooring

Thank you for your fantastic review! We're delighted to hear you were happy with both the price and the quick fitting service. Providing great value and a smooth experience from start to finish is exactly what we aim for. We really appreciate your recommendation and look forward to helping you again in the future. Thanks for choosing Lazy Carpets

Noté 5 sur 5 étoiles

Quality service from start to finish

Quality service from start to finish
The guy who came out to messure up and brought samples was very helpful with information for underlays & as I mentioned the colour style I wanted he was able to give me the samples best matching up my choice

Fitter very good fitting service provided quality work to new grippers laid underlay secured & carpet fitted perfectly with new door trims the guy was timely polite and most of all works to a high standard

Will definitely use this company again and highly recommend them

Price was fair for the quality of product & service very happy Josh Blackpool job

22 septembre 2026
Avis spontané
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Réponse de Lazy Carpets & Flooring

Thank you, Josh, for your fantastic review! We're delighted to hear you were pleased with the service from start to finish. It's great to know our estimator was able to help you find the perfect colour and underlay, and that the fitter delivered the high standard of workmanship we pride ourselves on. We really appreciate your kind words about the quality, value, and service provided. Thank you for choosing Lazy Carpets, and we look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Amazing

Everything was fantastic , it was quick and easy . I had a call back the next day and someone was out the day after to measure and give me a quote . The price was fantastic. I had the floors fitted within a week .
Ive already recommended this company to everyone i know . Would use again in the future for other areas in my house .

18 septembre 2026
Avis spontané
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Réponse de Lazy Carpets & Flooring

Thank you for your wonderful review! We're delighted to hear that everything was quick, easy, and hassle-free from your first enquiry through to fitting. It's fantastic that we could arrange a measure and quote so quickly and have your new flooring fitted within a week.

We're especially grateful for your recommendations to family and friends, as that's the biggest compliment we can receive. Thank you for choosing Lazy Carpets, and we look forward to helping with the rest of your home in the future!

Noté 5 sur 5 étoiles

Quick and easy no messing about

Quick and easy no messing about, will be using again

18 septembre 2026
Avis spontané
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Réponse de Lazy Carpets & Flooring

Thank you for your 5-star review! We're delighted to hear you found the whole process quick and easy with no fuss. Providing a hassle-free service is exactly what we aim for. We really appreciate your support and look forward to helping you again in the future. Thanks for choosing Lazy Carpets

Noté 5 sur 5 étoiles

Stairs and landing

Can't thank lazy carpets enough,very thorough on time,cleaned up after fitting,would recommend to all family and friends 😊👍

21 septembre 2026
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Réponse de Lazy Carpets & Flooring

Thank you for your fantastic review! We're so pleased to hear that you were happy with our service from start to finish. Being thorough, punctual, and leaving everything clean and tidy after fitting are standards we pride ourselves on, so it's wonderful to know we delivered for you.

Your recommendation to family and friends means the world to us, and we truly appreciate your support.

Noté 5 sur 5 étoiles

Fast and responsive

Fast and responsive. From measuring to fitting no issues. Would recommend

18 septembre 2026
Avis spontané
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Réponse de Lazy Carpets & Flooring

Thank you for your 5-star review! We're delighted to hear that everything went smoothly from measuring through to fitting, and that our team provided the fast, responsive service we strive for.

Your recommendation means a lot to us, and we truly appreciate you choosing Lazy Carpets.

Noté 5 sur 5 étoiles

Quick, reliable, easy!

These have been fantastic from start to finish! Called me back within half an hour of enquiring online and everything was handled quickly! The 2 fitters done a brilliant job of doing my landing and stairs and would highly recommend and use again if needed!

23 septembre 2026
Avis spontané
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Réponse de Lazy Carpets & Flooring

Thank you for your fantastic review! We're delighted to hear that everything went smoothly from your initial enquiry right through to the fitting. Our team always aims to provide a quick and efficient service, so it's great to know we delivered on that for you.

We're especially pleased to hear that the fitters did a brilliant job on your landing and stairs. Your recommendation means a lot to us, and we truly appreciate your kind words.

Thank you for choosing Lazy Carpets.

Noté 5 sur 5 étoiles

I cannot rave enough about lazy…

I cannot rave enough about lazy carpets, they are fantastic, the fitter Ryan was brilliant, he went above and beyond, helpful professional, there was a misunderstanding about a carpet for one room, Ryan immediately called the company , Dale rang me and spent time to ensure I got the carpet and made sure fitting for next day, well done 🌟. All staff were brilliant, Geraldine rang the next day to make sure everything was carried out to a high standard. A I will be recommending Lazy carpets to all family and friends. Big thanx to Ryan, Dale and Harrison.

23 septembre 2026
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Réponse de Lazy Carpets & Flooring

Thank you so much for your wonderful review! We're absolutely delighted to hear about your experience with Lazy Carpets.

Ryan will be thrilled to know his professionalism and willingness to go above and beyond made such a positive impression. We're also pleased we could quickly resolve the misunderstanding and ensure your carpet was fitted without delay. Customer satisfaction is always our top priority, so it's great to hear that the support from Dale, Harrison, and Geraldine helped make the whole process stress-free.

Thank you for your kind words and for recommending us to your family and friends. We truly appreciate your support and hope you enjoy your new flooring for many years to come!

Noté 4 sur 5 étoiles

Made up with the end product

Made up with the end product - would have been 5 stars if the lads didn’t leave a massive tube on our drive along with rubbish that should have been taken with them. Had to do a skip run due to the amount left so not ideal - but nice lads and did a good job. Ian the sales manager has also been very pleasant to deal with too.

20 septembre 2026
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Réponse de Lazy Carpets & Flooring

Thank you for your review. We're delighted to hear that you're pleased with the finished result and that our fitters did a great job. It's also wonderful to hear that Ian provided a pleasant experience throughout the process.

We're sorry to learn of your disappointment regarding the waste left behind. As a company, we do not remove uplifted flooring or installation waste, and this should have been made clear during the quotation stage. We apologise if this was not communicated on this occasion and will ensure our sales representatives are making this clearer to customers going forward.

Thank you for your feedback, as it helps us improve our service. We appreciate your custom and are pleased that, despite this issue, you are happy with your new flooring.

Noté 5 sur 5 étoiles

Totally recommend Lazy Carpets for good…

Totally recommend Lazy Carpets for good value and service. From the initial home visit, ordering, arranging fitting were excellent with good communication.
I had to amend my fitting due to delay moving new property and was very impressed with how they were very helpful and accommodating.

23 septembre 2026
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Réponse de Lazy Carpets & Flooring

Thank you for your wonderful review! We're delighted to hear that you were happy with both our value and service. It's great to know that everything from the initial home visit through to ordering and fitting was a smooth experience, with clear communication throughout.

We're especially pleased that our team was able to accommodate the changes to your fitting date and make the process as stress-free as possible during your move. Thank you for choosing Lazy Carpets & Flooring, and for your recommendation. We hope you're enjoying your new flooring in your new home!

Noté 5 sur 5 étoiles

Really good experience with Lazy…

Really good experience with Lazy Carpets! We got flooring done throughout the house including stairs. From Kevin for original sales visit who offered great suggestions and advice to Lee and Paul who carried out the work two weeks later. Lee was a perfectionist with the job and regularly asked my opinion or explained why things are done in a certain way. Paul was a great young worker and was very tidy clearing up behind them. Both so obliging with other tradesmen we had in. Will definately contact them to floor the kitchen when we are ready. Would recommend even if you have a wee wait as they are super busy - says a lot!!!

18 septembre 2026
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Réponse de Lazy Carpets & Flooring

Thank you for your fantastic review! We're delighted to hear you had such a positive experience from start to finish. Kevin's advice during the sales visit, along with the hard work and attention to detail from Lee and Paul, will mean a lot to them.

It's great to hear that Lee kept you involved throughout the installation and that Paul helped keep everything tidy while working alongside your other tradesmen. We really appreciate your patience while waiting for your fitting date, and you're absolutely right, being busy is a reflection of the trust our customers place in us.

Thank you for your recommendation, and we look forward to helping with your kitchen flooring when you're ready!

Noté 2 sur 5 étoiles

After fitting service Awful

The carpet is fine as was the fitting.

However the fitters did not arrive till five pm. They new. I was their last job but I had stay in from.nine am.
Due to this I missed a hospital appointment.

When they finished they left my old carpet and underlay together with large amounts of the new carpet underlay and two fifteen feet long large cardboard tubes.

I am a 71 year old disabled pensioner. I had to saw up the tubes bag 12 bags of carpet and put them out. I.spent a day in bed recovering.Then I had to pay the
Council 30 pounds to take it away.

I would therefore not recommend you to.anyone who is.old or disabled. When I renew my dining room carpet I will not use you

16 septembre 2026
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Réponse de Lazy Carpets & Flooring

Thank you for taking the time to leave your feedback. We're pleased to hear that you were happy with the quality of the carpet and the fitting itself, but we're very sorry that other aspects of your experience fell below expectations.

We completely understand your frustration regarding the late arrival of the fitters. As you were the last job of the day, the team should have called when leaving their previous appointment or departing the warehouse to provide you with an estimated arrival time. We appreciate how inconvenient this was, particularly as it resulted in you missing a hospital appointment. We will be speaking with our fitting teams to reinforce the importance of keeping customers updated throughout the day.

We're also sorry to hear about the distress caused by the waste left behind. As a company, we do not remove uplifted flooring, underlay, packaging, or installation waste, and this should have been explained clearly during the quotation stage. We apologise if this was not made clear to you and will ensure our sales representatives are reminding customers of this as part of the quotation process going forward.

We are particularly sorry to hear about the impact this had on you personally. We never want any customer, especially someone who is elderly or has mobility difficulties, to be left feeling unsupported or inconvenienced. Your feedback is valuable and highlights areas where we need to improve our communication.

Thank you again for bringing these issues to our attention, and we wish you all the very best

Noté 5 sur 5 étoiles

Great service 👍

Great service and got the job done very quick 👍

22 septembre 2026
Avis spontané
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Réponse de Lazy Carpets & Flooring

Thank you for your review! We're delighted to hear you were happy with the service and that everything was completed so quickly. We appreciate your support and hope to help you again in the future.

Noté 5 sur 5 étoiles

Rectified my concerns!

Had a great rep that came out called Danny who was wonderful, the first two fitters weren't too great, made a few mistakes and lacked communication skills (didnt introduce themselves) but after finding out I wasn't too pleased with my results via a review, the company sent out different fitters just a week later who were fab! They fixed the issues and only left 1 thing undone because they didnt have beading with them to fix it and said silicone wouldnt look good so apart from that I would definently use this company again. My mother in law is currently awaiting her livingroom being fitted by them so I would recommend this company, at least they care enough to come back! Special thanks to Karen, you were a star!

20 septembre 2026
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Réponse de Lazy Carpets & Flooring

Thank you for taking the time to leave such detailed feedback. We're delighted to hear that Danny provided a wonderful experience during your home visit and that Karen was able to help resolve any concerns. We'll be sure to pass on your kind words to both of them.

We're sorry that your initial fitting experience didn't meet the high standards we aim for, but we're pleased that we were able to put things right quickly and that our follow-up fitting team left you happy with the end result. Customer satisfaction is incredibly important to us, and we're glad you felt supported throughout the process.

Thank you for giving us the opportunity to make things right and for recommending Lazy Carpets. We hope your mother-in-law is just as pleased with her new flooring, and we look forward to helping you both again in the future

Noté 5 sur 5 étoiles

The fitting lads all turned up in time…

The fitting lads all turned up in time and were very respectful of my property. They were really nice and well mannered and fitted everything with detail. Very pleased with the laminate and its colour plus the carpet on the stairs and landing. Thank you 😊

19 septembre 2026
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Réponse de Lazy Carpets & Flooring

Thank you for your wonderful review! We're delighted to hear that our fitting team arrived on time, treated your home with respect, and carried out the installation with such care and attention to detail.

It's fantastic to know you're so pleased with both your new laminate flooring and the carpet on your stairs and landing. We'll be sure to pass your kind comments on to the fitters. Thank you for choosing Lazy Carpets

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