Britannia Leatherbarrows Avis 144

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Britannia Leatherbarrows were very professional throughout the move. Staff were friendly, and took extra care when needed. This was a particularly tricky move with many items of furniture needing to g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone in the company with whom I had any dealings was brilliant. Always helpful, polite and hard working. The guys doing the heavy lifting were careful and respectful. Thanks to Sammy, Brad, Jordan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From beginning to end, over 6 days, the service was 110 per cent for House Removals. All staff deserve a pat on the back—absolutely no issue with anything. Even went the extra mile when I left the car... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Would give them 10* if I could! They arrived on time, gave me a quick call to say they were 15 minutes away. So helpful and professional, amazing team, they loaded everything, protected everything, a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Déménageur
  2. Services de déménagement et de stockage
  3. Garde-meubles en libre-service

Écrit par l'entreprise

Whether you’re moving locally, nationally or overseas, come to the professionals at Britannia Leatherbarrows Removals in Christchurch, Dorset. The Trenchard family who own and operate Britannia Leatherbarrows, have over 100 years’ experience in moving and relocating families and businesses, we’re here to guide you through every step of the process. For every move in the UK or abroad we plant a tree to help with our carbon footprint. Even the flyers we send out are on biodegradable seeded paper.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

144 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

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Noté 5 sur 5 étoiles

10/10 from quote to moving day

10/10 from quote to moving day. Wouldn’t hesitate to recommend. Packing team were wonderful.

12 juin 2026
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Réponse de Britannia Leatherbarrows

Thank you for the 10/10 review! We're so pleased you had a great experience from quote to moving day, and we'll be sure to pass your kind words on to the packing team. All our best from Britannia Leatherbarrows.

Noté 5 sur 5 étoiles

Great company

Everyone in the company with whom I had any dealings was brilliant. Always helpful, polite and hard working. The guys doing the heavy lifting were careful and respectful. Thanks to Sammy, Brad, Jordan and all others involved.

5 juin 2026
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Réponse de Britannia Leatherbarrows

Thank you so much for your kind words and for taking the time to leave us your review.

We're delighted to hear that you had such a positive experience with our team. It's wonderful to know that Sammy, Brad, Jordan, made such a positive impression.

We'll be sure to pass on your feedback to everyone. Thank you again for choosing us, all the best

Noté 5 sur 5 étoiles

James and Brad were excellent in the…

James and Brad were excellent in the work. They executed the entire work with such care, speed and precision. The whole removals process was smooth and convenient.

8 juin 2026
Avis spontané
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Réponse de Britannia Leatherbarrows

Thank you for taking the time to leave us such a wonderful review.

It's fantastic to know their hard work made a positive difference to your experience.

We'll be sure to pass your kind comments on to James and Brad.
All the best to you

Noté 5 sur 5 étoiles

Britannia Leatherbarrows were outstanding. Would highly recommend!

Britannia Leatherbarrows were very professional throughout the move. Staff were friendly, and took extra care when needed. This was a particularly tricky move with many items of furniture needing to go over the 2nd floor balcony. They managed with ease and made it look easy!

21 mai 2026
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Réponse de Britannia Leatherbarrows

Thank you so much for your 5*excellent review and recommendation.

We're delighted to hear that you were pleased with the service provided by Britannia Leatherbarrows. Our team takes great pride in delivering a professional and friendly experience, and it's wonderful to know that their care and attention made a positive difference throughout your move.

We know that moving large furniture via a second-floor balcony presented a unique challenge, so we're especially pleased that the team handled it smoothly and helped make the process feel effortless. Your kind words mean a great deal to us, take care

Noté 5 sur 5 étoiles

Would give them 10* if I could

Would give them 10* if I could! They arrived on time, gave me a quick call to say they were 15 minutes away. So helpful and professional, amazing team, they loaded everything, protected everything, absolutely nothing was damaged, when they arrived at the new house they again gave me a 15 minute warning and while I was dealing with builders they just cracked on with the job. They even reassembled my bed ready for me to put the bedding on! Seriously, if I hadn’t be so distracted did have given them a massive tip, and I regret not being concentrated when they left as they worked so hard and deserved a Billy Bonus Tip, they were so efficient. Can’t Praise Brad and James enough! If you get them, you have a dream team!
Thank you, thank you, thank you gentlemen, you were amazing

5 juin 2026
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Réponse de Britannia Leatherbarrows

Thank you so much for taking the time to leave such a fantastic and personal review.

We're absolutely delighted to hear that Brad and James provided such an excellent service and helped make your move as smooth and stress free as possible. We know how busy moving day can be, especially when you're juggling other things at the same time, so it's great to hear that the team were able to get on with the job while keeping you informed throughout the day.

Your comments about their professionalism, efficiency, care for your belongings, and willingness to go the extra mile will mean a great deal to them. We'll be sure to pass on your kind words to both Brad and James as they will be thrilled to know they made such a positive impression.

Thank you again for choosing Britannia Leatherbarrows and we wish you every happiness in your new home

Noté 4 sur 5 étoiles

Really pleasant

Really pleasant, friendly men. Helpful.

26 mai 2026
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Réponse de Britannia Leatherbarrows

Thank you for your lovely review. We’re so pleased you found our team pleasant, friendly and helpful. We really appreciate you choosing us for your house move, all the best, Britannia Leatherbarrows

Noté 5 sur 5 étoiles

Totally professional.

Punctual, professional, respectful, kind and friendly. The members of the team could not have been more helpful. I would thoroughly recommend this company - Britannia Leatherbarrows. Thank you for making our very big and complex move so successful and less stressful than it could have been.

18 mai 2026
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Réponse de Britannia Leatherbarrows

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that our team helped make your big and complex move a successful and less stressful experience. Your kind words about our punctuality, professionalism and friendliness mean a great deal to us.

Thank you for choosing Britannia Leatherbarrows, we truly appreciate your support and wish you all the very best in your new home.

Noté 5 sur 5 étoiles

Leatherbarrows Removal Staff & Team

From beginning to end, over 6 days, the service was 110 per cent for House Removals. All staff deserve a pat on the back—absolutely no issue with anything. Even went the extra mile when I left the car keys in a box unexpectedly; a Team member retrieved them from the on-site storage facility over the bank holiday weekend before heading north on Tuesday for a 600-mile trip to deliver my goods. No breakages even. Will certainly be using them again in due course—absolutely spot on—one very Happy Customer.

30 avril 2026
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Réponse de Britannia Leatherbarrows

Thank you so much, Hamish, for your fantastic review and kind words. It was an absolute pleasure to assist with your move, and we’re delighted to hear that the whole process over the 6 days met your expectations from start to finish.

Our team always aims to go the extra mile for our customers, so we’re especially pleased we could help retrieve your car keys and ensure everything arrived safely on your 600-mile move with no breakages.

We’re also incredibly grateful for the thoughtful Fortnum & Mason hamper you sent to the team. Such a generous gesture and very much appreciated by everyone involved.

Thank you again for choosing us and for taking the time to share your experience. We look forward to helping you again in the future.

Best wishes,
Britannia Leatherbarrows Team

Noté 5 sur 5 étoiles

Very satisfied customers

Steven and James did a full packing service and two days later delivered everything to our new address.
We were very pleased with their hard work and friendly professionalism, nothing was too much trouble.

7 avril 2026
Avis spontané
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Réponse de Britannia Leatherbarrows

Thank you so much for your kind words. We’re delighted to hear that Steve and James made your move a smooth and positive experience. Your feedback means a lot to us, and we’ll be sure to pass along your praise to them. Wishing you all the best in your new home! The Leatherbarrows Team

Noté 5 sur 5 étoiles

Excellent Service

Very professional company. Steve and Chris made our move fun and effortless. They provided a service with a smile and went above and beyond to help due to my partners medical condition.
I would highly recommend Britannia for your move, be it big or small.

4 mars 2026
Avis spontané
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Réponse de Britannia Leatherbarrows

Thank you so much for taking the time to leave such a lovely personal review. We're delighted to hear that you had such a positive experience with your move.

Steve and Chris will be especially happy to know their professionalism and friendly approach made the day easier and more enjoyable for you. We’re also very glad they were able to go above and beyond to support you given your partner’s medical condition providing a caring and helpful service is something we take great pride in.

Thank you for recommending Britannia, it truly means a lot to the whole team. We wish you all the very best in your new home.

The Britannia Leatherbarrows Team

Noté 5 sur 5 étoiles

We used Britannia Leatherbarrows to…

We used Britannia Leatherbarrows to move our house contents from Newbury (Berkshire) to Cornwall. Neil and Danny did a fantastic job. They were extremely professional, polite and kind. There was no stress, no hassle and everything went super smoothly despite a 200mile move. I can highly recommend Britannia Leatherbarrows especially for long distance removals.

18 février 2026
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Réponse de Britannia Leatherbarrows

Thank you so much for taking the time to leave such a fantastic review. We’re absolutely delighted to hear that your move from Newbury to Cornwall went so smoothly.

Neil and Danny will be especially pleased to read your kind words. We’re very proud of our team’s professionalism and commitment to making every move as stress-free as possible, particularly with long-distance relocations like yours.

It was a pleasure to support you with your move, and we truly appreciate your recommendation. We wish you every happiness in your new home in Cornwall! All the team at Britannia Leatherbarrows

Noté 5 sur 5 étoiles

Efficient removals

We had some furniture removed and put into storage in preparation for some building work at our property. Brad & James were friendly and efficient, taking their time to ensure the job was done properly.

13 février 2026
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Réponse de Britannia Leatherbarrows

Thank you so much for taking the time to leave this review. We’re really pleased to hear that Brad and James provided a friendly and efficient service, and that they took care to do the job properly. We’ll be sure to pass on your kind words to them. Best of luck with the building work, and we will take care of your furniture until your ready to have it redelivered to you.

Noté 1 sur 5 étoiles

Late arrival at our previous address…

Late arrival at our previous address meant that our furniture did not arrive at our new house until 5.00 pm in the middle of a storm and the boxes could not then be put upstairs. Had the company arrived earlier in the morning.this could have been avoided. Made a very stressful move.

16 janvier 2026
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Réponse de Britannia Leatherbarrows

We’re very sorry that the late arrival and timing of your delivery added stress to your move, especially during difficult weather conditions. This is not the experience we aim to provide, and we completely understand how frustrating this must have been for you.

We truly appreciate you bringing this to our attention, and we’re sorry that your move did not go as smoothly as it should have.

If you would like to discuss this further, please don’t hesitate to contact us directly so we can better understand what happened and make improvements

Noté 3 sur 5 étoiles

Experienced saved by offload crew Connel and Neil.

Our removals from Wiltshire to Yorkshire was poorly managed by this company. After the survey I was given a vague idea of how the move would take place (We'll pick up Friday and maybe pickup some more on Monday, then deliver on Tuesday) for a move of less than 50 cubic meters. On the day, the loading crew seemed to have no communication with the office, we were getting calls from the office notifying us of changes to the plan which the loading crew were unaware of. The loading crew were annoyed and getting in touch with the office and it got a bit awkward. The lorry didn't turn up for the offload on the Tuesday until 1400. The offload crew said it was scheduled for 2 days, which was different to what we had been told by the office. After a bit of discussion when we agreed the fault lay with the office, the offload crew, Conell and Neil, were incredibly helpful and hard working, managing to offload the entire load in about 3 hours. If I could give Connel and Neil 5 stars and the office 1 star then I would. Thank you Connel and Neil for taking the time to understand, for being positive, for recognising that my wife and I were under stress, and having the presence of mind and skill to de-escalate the situation. Your hard work, empathy and flexibility help us enormously, we asked a lot of you and you absolutely delivered. Our experience of this company was disappointing. I cannot fault the attitude, good nature, proffessionalism, and work ethic of Connel and Neil.

27 janvier 2026
Avis spontané
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Réponse de Britannia Leatherbarrows

Thank you for taking the time to leave such a detailed and thoughtful review.

We’re genuinely sorry for the poor communication and planning you experienced during your move. We completely understand how stressful that must have been for you and your wife at an already demanding time.

We do, however, want to sincerely thank you for recognising Connel and Neil. We’re extremely proud of their professionalism, empathy, and work ethic, and we’ll be sure to pass on your kind words to them directly. The way they stepped in, de-escalated the situation, and completed the offload efficiently despite the circumstances reflects exactly the values we want represented on every move.

Your feedback regarding the office-side management has been taken on board and is being reviewed internally, as coordination and clear communication are areas we must get right. We appreciate you highlighting this, as it helps us improve.

Thank you again for your honesty, and for acknowledging the efforts of our crew. We’re sorry your overall experience fell short, and we wish you all the best in your new home.

Noté 5 sur 5 étoiles

We have commented earlier

We have commented earlier. Service from the UK and delivery to Jhb was superb & highly efficient & professional throughout. The team in the UK were utterly helpful in every respect and your name will be always be close at hand in recommending your services to friends.

22 janvier 2026
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Réponse de Britannia Leatherbarrows

We’re delighted to hear that your move from the UK to Johannesburg went so smoothly and that you found the service efficient and professional throughout. It’s especially rewarding to know the UK team were so helpful, and we truly appreciate you recommending us to friends that means a great deal to us.

Thank you again for choosing us, and we wish you all the very best in your new home.

Noté 5 sur 5 étoiles

So glad we went with professionals

So glad we went with a professional company. All at Britannia Leatherbarrows, from Rob with the quote and sizing of lorry needed, to all the crew on the day:- Neil, Chris, Sammy, James, Lewis, Brad and Jordan. They did not stop, on time, efficient, polite and respectful. Highly recommend there services.

23 janvier 2026
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Réponse de Britannia Leatherbarrows

Thank you so much for taking the time to leave such a fantastic review. We’re delighted to hear you were happy with the service from start to finish. Rob and the whole crew will be thrilled to see their names mentioned. They really do take great pride in what they do. We truly appreciate the recommendation and wish you all the best in your new place.

Noté 5 sur 5 étoiles

Recently used Britannia Leatherbarrows…

Recently used Britannia Leatherbarrows for a large move to Crowborough. Steven and Chris were really good in difficult circumstances, raining, large truck and trailer in a limited space but they managed to get it all done and offloaded. Well done guys 👍

16 janvier 2026
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Réponse de Britannia Leatherbarrows

Thank you so much for taking the time to leave such a great review. We’re really pleased to hear that Steven and Chris looked after you so well, especially given the challenging weather and tight access. We’ll be sure to pass on your kind words to them. Wishing you all the best in your new home in Crowborough, and thanks again for choosing Britannia Leatherbarrows

Noté 5 sur 5 étoiles

Exceptional team

The care and attention by all the personnel involved in the clearance of our home and delivery to the new home was exceptional. I would like to mention in particular :
Rob ,Dave,Lewis and James who moved us out and then Rob and Chris who moved us in .
Would recommend this team to anyone moving house .

18 décembre 2025
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Réponse de Britannia Leatherbarrows

Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that the care and attention shown throughout your move met your expectations.

We’ll be sure to pass on your kind words to Rob, Dave, Lewis, James, and Chris — they’ll be thrilled to know their efforts made a positive difference to your moving experience.

Thank you again for your recommendation, and we wish you every happiness in your new home

Noté 5 sur 5 étoiles

Neil and Chris were both incredibly…

Neil and Chris were both incredibly professional and approachable. They kept communication open at all times, ensuring our move was smooth and easy.

27 décembre 2025
Avis spontané
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Réponse de Britannia Leatherbarrows

Thank you for your kind feedback. We’re delighted Neil and Chris made your move smooth and stress-free. Your support means a lot to all of us at Britannia Leatherbarrows

Noté 5 sur 5 étoiles

Highly recommended - excellent moving experience

Everything about my move with Britannia Leatherbarrows went very smoothly. The moving crew were very polite & friendly, & gave me the confidence that all of my possessions were being treated with care. I highly recommend this company.

12 décembre 2025
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Réponse de Britannia Leatherbarrows

Thank you so much for your lovely review and recommendation. We’re really pleased to hear that your move with our crew at Britannia Leatherbarrows went so smoothly and that our team helped put you at ease while taking care of your belongings. Your kind feedback means a great deal to us, all the very best

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