Consistently good, and a now a local shop within Go Outdoors which is really handy
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Really impressed with my bike repair,great customer service,friendly mechanics,repair carried out while I waited which was brilliant.Great price
Alex was brilliant, I’d already ordered the bike in to the bedford branch and as soon as it was there Alex contacted me and helped me all the way through with my 9 year old son. He had my son test rid... Voir plus
Bought new helmet expecting it to 12-18 months old due to being on sale, however helmet is 32 months old since manufactured.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and 17 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Écrit par l'entreprise
- Family run since '81!
- With 14 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
Coordonnées de contact
GO Outdoors, Norse Road, MK41 0QN, Bedford, Royaume-Uni
- 01234 230 741
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Consistently good
Consistently good, and a now a local shop within Go Outdoors which is really handy
Really impressed with my bike repair
Really impressed with my bike repair,great customer service,friendly mechanics,repair carried out while I waited which was brilliant.Great price
New Tro Lee Design helmet
Bought new helmet expecting it to 12-18 months old due to being on sale, however helmet is 32 months old since manufactured.

Réponse : Leisure Lakes Bikes - Bedford
Excellent customer servive
Excelent service and very fast…
Excelent service and very fast Delivery. Great products.
Lovely product, helpful staff
Lovely product, quick delivery and super helpful and friendly staff in store.
Impeccable customer service
Impeccable customer service from Alex and his team! Really went above and beyond, thankyou again for all your help.
Michael
Fast Delivery and a great price
Absolutely faultless
Bought 2 bikes from Bedford following the amazing customer service and support from LLB Bedford.
Massive shout out to Luke for going above and beyond getting my son's bike ready to collect on his birthday.
Absolutely faultless.
What an amazing experience with leisure…
What an amazing experience with leisure lake bike the staff are super friendly helping you out with your cycling needs. I'm a colleague that works for this go outdoors store and I need my bike to get me back and forth from home to work. My bike had problems with the back bearings and needed a replacement wheel for my bike. Leisure lakes was super nice and lended me a temporary bike for the time being whilst my bike was in for repairs and to the whole leisure lakes team I owe you a huge thanks.
Trek Roscoe 7
Great service, great staff, have been back most weeks since purchasing my bike for various bits to upgrade and all the staff have been so helpful. Would and have recommended them to cycling friends.
Fantastic service received when…
Fantastic service received when collecting new bike with everything explained in detail by very knowledgeable staff!
Alex and the staff
Alex was brilliant, I’d already ordered the bike in to the bedford branch and as soon as it was there Alex contacted me and helped me all the way through with my 9 year old son. He had my son test ride the bike and set it up to his needs, this included trimming the handlebars and seat post down and setting the preload on the suspension etc all free of charge, also done us a deal on some pedals. Everyone is happy so thanks very much. Thanks to the other sales staff for sorting the finance side of things. 👌
I had a fantastic experience with LLB…
I had a fantastic experience with LLB Bedford shop. From start to finish, every step of the process, communication, order and delivery, was handled with professionalism and care. Special thanks to Alex who was in particular extremely helpful!
Highly recommended!
Exceptional Customer Service
I just wanted to pass on my appreciation to the bike tech/service department at GoOutdoors in Bedford.
Particularly the customer service from Alex & Luke was outstanding.
I had recently purchased a Calibre Line T3 on the website and had partially built my new bike at home. However, I needed help fitting the dropper post as I had no experience in this and didn’t want to balls it up!
After initially calling ahead, I was told to bring my bike in at short notice, with no need to book ahead.
Alex & Luke were quick to get to grips with my bike, and had the dropper post sorted in no time. Alex took it upon himself to get me set up on the bike, fine tuning my suspension settings and generally passing on great advice. His passion for biking clearly shines through!
No job was too big for Alex and he went above and beyond to make sure I’d have a decent bike setup. His attention to detail and wealth of experience and knowledge is an asset to your company.
Please pass this on to any managers and the staff members, as these lads are incredibly talented and on top of their game!
Kind regards,
Jamie Parker
Lots of knowledge, passion and keenness to help !!
Absolutely so knowledgeable - Alex has gone above and beyond to help !! His passion for all things bike and cycling comes shining through when he helps out ! What a great service … brought an older bike in with a broken front fork but he tried everything to help us .. new fork needed - thank you Alex you’re a credit to this company and I would recommend a visit to anyone who needs a service or a bike fix - or a new bike !! - thank you!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







