Leisure Lakes Bikes - Bedford Avis 

Lovely product, quick delivery and super helpful and friendly staff in store.

Good producr t

Impeccable customer service from Alex and his team! Really went above and beyond, thankyou again for all your help.
Michael

Great service! Amazing staff, helpful and knowledgeable

Bought 2 bikes from Bedford following the amazing customer service and support from LLB Bedford.

Massive shout out to Luke for going above and beyond getting my son's bike ready to collect on his birthday.

Absolutely faultless.

What an amazing experience with leisure lake bike the staff are super friendly helping you out with your cycling needs. I'm a colleague that works for this go outdoors store and I need my bike to get me back and forth from home to work. My bike had problems with the back bearings and needed a replacement wheel for my bike. Leisure lakes was super nice and lended me a temporary bike for the time being whilst my bike was in for repairs and to the whole leisure lakes team I owe you a huge thanks.

Great service, great staff, have been back most weeks since purchasing my bike for various bits to upgrade and all the staff have been so helpful. Would and have recommended them to cycling friends.

Fantastic service received when collecting new bike with everything explained in detail by very knowledgeable staff!

Great price and speedy delivery.

Alex was brilliant, I’d already ordered the bike in to the bedford branch and as soon as it was there Alex contacted me and helped me all the way through with my 9 year old son. He had my son test ride the bike and set it up to his needs, this included trimming the handlebars and seat post down and setting the preload on the suspension etc all free of charge, also done us a deal on some pedals. Everyone is happy so thanks very much. Thanks to the other sales staff for sorting the finance side of things. 👌

I had a fantastic experience with LLB Bedford shop. From start to finish, every step of the process, communication, order and delivery, was handled with professionalism and care. Special thanks to Alex who was in particular extremely helpful!
Highly recommended!

I just wanted to pass on my appreciation to the bike tech/service department at GoOutdoors in Bedford.

Particularly the customer service from Alex & Luke was outstanding.

I had recently purchased a Calibre Line T3 on the website and had partially built my new bike at home. However, I needed help fitting the dropper post as I had no experience in this and didn’t want to balls it up!

After initially calling ahead, I was told to bring my bike in at short notice, with no need to book ahead.

Alex & Luke were quick to get to grips with my bike, and had the dropper post sorted in no time. Alex took it upon himself to get me set up on the bike, fine tuning my suspension settings and generally passing on great advice. His passion for biking clearly shines through!

No job was too big for Alex and he went above and beyond to make sure I’d have a decent bike setup. His attention to detail and wealth of experience and knowledge is an asset to your company.

Please pass this on to any managers and the staff members, as these lads are incredibly talented and on top of their game!

Kind regards,

Jamie Parker

Absolutely so knowledgeable - Alex has gone above and beyond to help !! His passion for all things bike and cycling comes shining through when he helps out ! What a great service … brought an older bike in with a broken front fork but he tried everything to help us .. new fork needed - thank you Alex you’re a credit to this company and I would recommend a visit to anyone who needs a service or a bike fix - or a new bike !! - thank you!

Took 1 week to be delivered

The staff were very friendly and helpful
Nothing was too much trouble for them and they helped me with a tubeless tyre issue I was having

Whole process great, and bike perfect when picked up.

Very helpful and friendly staff. Good range and the shoes I bought are excellent.