Levenger Avis 

2 257
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Been shopping at Levengers early on.still have many of their products that r no longer available but have lasted into retirement! This applies to desk accessories, leather goods & pens. Only wish Leve... Voir plus

Noté 5 sur 5 étoiles

I absolutely LOVE my Levenger product! The quality is exceptional, it is beautifully made, and I genuinely enjoy using it. It has quickly become one of my favourite stationery products. The... Voir plus

Noté 4 sur 5 étoiles

Only a small number of your products interest me, but those that do are fabulous. Appreciate that you put them on sale occasionally and that I am able to apply accumulated points/credit. I will keep... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Levenger is fantastic. I love their Circa notebook system, particularly because I'm left-handed. I can take sheets of the Circa pages out to take notes and then put them into my notebook with earlier... Voir plus

À propos de l'entreprise

  1. Papeterie
  2. Magasin de matériel de bureau
  3. Fabricant d'articles de papeterie

Écrit par l'entreprise

Levenger is a specialty retailer of fine desk accessories, writing instruments, leather goods, and thoughtfully designed tools for reading, writing, and everyday work. Founded in 1987, Levenger serves customers who value quality materials, functional design, and products made to be used and enjoyed over time. Our assortment includes fountain pens and other writing instruments, notebooks and journals, desk organizers, lap desks, leather briefcases, portfolios, totes, men’s wallets, women’s wallets, and giftable accessories. Levenger also curates a selection of books and paper goods that support productivity, creativity, and lifelong learning. Many products are designed in-house and made using materials such as full-grain leather, solid wood, and durable metals. Levenger offers personalization on 100s of items, including engraved pens and personalized stationery, allowing customers to create meaningful gifts for professional milestones, special occasions, and everyday use. Personalized products are a long-standing part of the Levenger assortment and are popular with both individual and corporate customers. Customer service is an important part of Levenger heritage. Our team works directly with customers to answer product questions, assist with orders, and resolve concerns. Levenger has built a reputation over time for responsive, knowledgeable service and clear communication. In addition, Levenger supports literacy, libraries, and educational initiatives through partnerships and giving programs. Our focus remains on providing reliable, well-crafted tools that help customers read more deeply, write more thoughtfully, and organize their work in a digital world.

From Our Founders

Écrit par l'entreprise

We're Not Changing the World; Your Are.
“We learned early on that a customer is more important than any transaction. We treat customers like friends, we tell the truth, watch out for them, protect them—not the company—and trust that they will continue to give us their trust in return.”

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(2 257)

2 161 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

I ordered rollerball pen refills

I ordered rollerball pen refills. They arrived in good order in a timely fashion.

25 août 2026
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Réponse de Levenger

Exactly what we like to hear. Your rollerball refills arrived safely and on time, and we appreciate you taking a moment to share your experience. Thank you for choosing Levenger!

Noté 4 sur 5 étoiles

Top Quality

The product is top quality, but the shipping is slow.

25 août 2026
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Réponse de Levenger

Quality matters so it’s great to know the product delivered on that front. We hear you on the shipping time, though, and appreciate you calling it out. We’ll share that feedback with our team as we continue working to improve the delivery experience.

Noté 4 sur 5 étoiles

A checkout glitch.

Everything was fine, BUT, no discount was applied through the site and I had to call to get it applied. Turns out it was too late (5 minutes after the purchase), and the best that could be done was to issue a credit for what would have been the discount. The net to me was the same (assuming all goes through), but unnecessary.

25 août 2026
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Réponse de Levenger

Having to make a call five minutes after placing your order to get a discount applied is certainly more work than it should have been. We’re glad our team was able to make sure you received the credit, but we agree the process should have been easier. We appreciate you pointing this out and will share the feedback with our team.

Noté 1 sur 5 étoiles

Terrible company

Terrible company. I ordered something that was in-stock, then received a totally different item. When I contacted Levenger, they said the item I had ordered was now out of stock, and had been ‘limited’ supply. When I asked for a refund, they told me I’d have to send the wrong item back at my expense. They lost my business with this bait and switch game.

1 mai 2026
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Réponse de Levenger

We’re glad our Customer Care team was able to assist by providing a return label and processing your refund. We take responsibility for the error in your shipment, and we’re sorry we didn’t get this right. The item you originally ordered was on backorder, and the different item you received was sent in error. A member of our Customer Care team will be reaching out directly to make sure everything has been taken care of and to help make this experience better.

Noté 5 sur 5 étoiles

Responsive & Kind Customer Service - Quality Pens is the Cherry on Top

I ordered two pens during a bogo. One pen shipped quickly, while the other was on a back order. During that backorder period, I was moving houses. I reached out to the Levenger team to see if I could get my address updated for the second half of my shipment. Joseph from customer service was beyond helpful and kind as he cancelled and replaced my order for my new address, and wished me the best in my new home. My pens are fantastic and I will happily purchase from Levenger again after seeing how quick and responsive they are to their customers.

20 août 2026
Noté 4 sur 5 étoiles

The pen was beautiful but I paid for…

The pen was beautiful but I paid for initials and they were not on the pen

12 août 2026
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Réponse de Levenger

We’re sorry the initials you paid for were missing from your pen. The pen may be beautiful, but we know the personalization is part of what makes it yours. We’ll have a member of our Customer Care team reach out to you directly to assist and make sure we get this addressed.

Noté 5 sur 5 étoiles

I use your daily agenda pages for my…

I use your daily agenda pages for my personal journal.
They are easy to find on your site and free shipping specials help keep the cost down.
I love writing with classic fountain pens in my journal.

24 août 2026
Noté 1 sur 5 étoiles

This was to be personalized

This was to be personalized. It was totally WRONG!

17 août 2026
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Réponse de Levenger

We’re sorry the personalization you expected was not included with your order. While personalization was not added or charged to the order, we understand that this was not what you expected to receive. We take your experience seriously and would have been happy to help had we known about the issue. Our Customer Care team is always here to help with concerns like this, and we’ll have someone reach out to you directly to see how we can make this right.

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