Lil Tracker Avis 

67
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 3 sur 5 étoiles

We have been using thos about 2 months now. The fall detect is very sensitive and works great. The gps tracking is terrible. They can be beside me and gps states they are 8 km away. I am keeping it fo... Voir plus

Noté 5 sur 5 étoiles

We have been with this company since 2019 and have loved the product....however where they shine is their customer service. They are incredibly responsive to inquiries and are look out for their cust... Voir plus

Noté 5 sur 5 étoiles

Lil watch Life saving for me and my dementia mother. I can continue my life and same time provide care. Costumer service HUMAN PERSON not answering mashing robot ! They heaping very patiently... Voir plus

Noté 5 sur 5 étoiles

Lil tracker has been a blessing over the years. My daughter was having anxiety and it helped her feel more secure knowing she could call me anytime. The watches are also fun with screen savers that a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de GPS
  2. aussi dans
  3. Entreprise d'électronique
  4. Entreprise de télécommunications
  5. Fournisseur d'équipements de télécommunications
  6. Fournisseur d'équpement médical
  7. Fournisseur de systèmes de sécurité

Écrit par l'entreprise

Lil Tracker helps families stay connected with children, seniors, and loved ones who need extra support. We offer GPS watches and pendants with location tracking, SOS alerts, two-way calling, messaging, video calling, reminders, geofencing, and caregiver app access. Whether your child is at school, camp, or out playing, or your parent is taking a walk or living independently, Lil Tracker helps you stay connected, respond quickly, and have more peace of mind when it matters most.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,1

Tous les avis

(67)

16 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Peace of mind for parents, more freedom for kids

All 3 of my kids have used a Lil Tracker watch and I would highly recommend them. They have given my kids more freedom to travel the neighborhood with their friends while ensuring we know where they are and can get in touch with them if needed. They are also really helpful in ensuring they make it home before dark each night. Customer service has also been excellent!

29 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great product
Fantastic communication from seller!
Amazing features on the watch.
Peace of mind for my wife and I.
Thank you!
I highly reccommend to anyone!

23 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I'm from the UK, the location isn't working for me!

I'm from the UK. Location doesn't work outside my home and Gives me locations all over the place, in Europe and America not just UK. I am going to return the item once I have saved the £25 postage it costs.

Whilst all other items work on this phone I wanted it for tracking.

The seller would like me to include that they have managed to make it work inside my house and have spoken to try and fix the problem several times. They have informed me I can return the product at a cost (they only accept royal mail international tracked which is approximately £25) to myself and they will then refund me.

Hopefully this has rectified their complaint that my review is defamatory.

16 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Lil Tracker

We got Lil Tracker watches for our kids starting first grade — and it’s honestly a lifesaver! 🙌 Super convenient: I always know where they are, we can call and message each other, and it gives me peace of mind knowing they’re safe and connected.

Special thanks to Jonathon Boyd from support — I’ve never seen help like this before. He was always available, answered all my questions, explained everything clearly, and was so patient. Thanks to him, everything works perfectly.

Highly recommend to all parents, these are the best kids’ watches! 💙

10 septembre 2025
Noté 5 sur 5 étoiles

Life saving /Peas of mind

Lil watch Life saving for me and my dementia mother.
I can continue my life and same time provide care.
Costumer service HUMAN PERSON not answering mashing robot !
They heaping very patiently step by step .
Its so unexpansive for this high quality and service.
Peas of mind .
Special Thank you Adam!

28 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Awful

Awful. Won’t work on any carrier except their own SIM card plans. I have even switched carriers to try and get this to work. My disabled daughter needed this for school to keep her safe. She wanders and runs off. The company won’t help rectify, and won’t let me return it. They won’t help at all, and I cannot afford to get something that will work without sending this one back. Their own plans that they are trying to push on me are awful and not enough to support the usage.

28 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Every Senior Needs this Watch

I bought the Lil Tracker watch for seniors for my 80 year old Dad. It's easy for him to use, so he can pick-up a call from me from anywhere. It has a GPS locater which I can access from my phone through the app. He has fallen a couple of times and the watch calls me automatically so I can check on him. And now that heart problems have also arisen for him, and we can monitor his heart-rate. Highly recommend this watch for ALL seniors and their loved ones. Piece-of-mind For Sure!

22 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Exactly as advertised

The watch worked as advertised. I also recently ordered the new Pro X model and it came with improved display and camera resolution with other OS features. What made the experience even better was Adam D who went above and beyond with any issue I ran into. Mainly the phone carrier I choose which worked flawlessly once I figured out the process to get it running. Again great reputable company led by a competent owner.

18 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Jonathan was really great to deal with

Jonathan was really great to deal with, he helped me to update settings in my kids watch and switch from 3G to 4G network, the watch itself is a great product. I cal always track my son via GPS and there are many other cool features in the watch like remote picture and sound Gaurdian. Highly suggest this watch.

5 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Good quality product and function. Excellent customer service

My daughter loves the watch. She downloads her favourite songs to her watch and listen. I can call and text her conveniently. The customer service is excellent and the product is very helpful. I introduced this watch to my friend so she bought for her children too. I Strongly recommend.

4 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

The best kids watch on the marked.

I have tried a lot of different brands and models for kids tracking / phone watches and LilTracker is by far the best option. Not perfect, but still way ahead of others on the marked. The sound quality / mic quality is especially good. For the first time my kids do not have to repeat every sentence when talking to me through the watch in a loud enviroment.

The app works great and the tracking is consistent (have some patience for it to update, based on the 4G connectivity in the area).

A lot of the features I have not tried yet, but will be more relevant when the kids are older.

All in all, the best kids tracking/phone watch on the marked.

1 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great watches for kids

We bought two watches for our kids to be able to keep track of them while they are out with their friends and they have works wonderfully so far. No issues. Nice style and our kids love them.

17 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Have experienced nothing but problems…

I purchased the Max LT-2000 for my son less than a year ago and it’s been nothing but problems. Between the terrible service and really shoddy gps tracking, I wish I just invested in an Apple Watch or Gizmo for him. I was even sent a replacement watch because the first one truly was a lemon, but this second one now won’t even turn on and neither the charger it came with nor the extra tabletop one I ordered will charge it! Ridiculous. Stay away from this product and just spend the extra money for quality.

26 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great watch for our 9 year old…

Great watch for our 9 year old daughter! Works well and is very reliable! She is able to be independent with the watch!

8 juillet 2024
Avis spontané
Logo de Lil Tracker

Réponse de Lil Tracker

Thank you so much for your kind words! We're thrilled to hear that the watch is helping your daughter enjoy more independence and that it's working reliably for your family.

Noté 2 sur 5 étoiles

Customer service staff are super…

Customer service staff are super helpful but the product isn’t very good. Connectivity is spotty at best and blocking unknown callers does not work… somehow they still get through. The app is super frustrating and has limited capabilities. I know you can pay $1.99 to avoid seeing ads, but why should I have to pay to not see ads?! When I need to get to the app quickly I have to bypass ads that take too much time to get by. We have a different watch for our older child that works much more reliably and has much better features. I highly recommend doing your research into what it is you need for your child before purchasing this product. The customer service people are super nice and want to help but CANT due to having a low quality product to troubleshoot.

11 mars 2024
Avis spontané
Logo de Lil Tracker

Réponse de Lil Tracker


We appreciate your feedback Brittana, and apologize for any inconvenience you've experienced with our product. Our team strives to provide excellent customer service, and we're glad to hear you found our staff helpful.

Regarding the product issues you've mentioned, we're sorry to hear about the connectivity issues and difficulties with blocking unknown callers. We understand how frustrating this can be and assure you that we take all customer feedback seriously.

Rest assured that our devices work as promised, and we take great pride in the quality of our products.

We've reached out to you via email to assist with resolving these issues and would appreciate the opportunity to address them directly. Your satisfaction is important to us, and we're committed to ensuring you have a positive experience with our product.

Thank you for bringing these concerns to our attention, and we look forward to assisting you further.

Noté 5 sur 5 étoiles

Top notch customer service

Top notch customer service, a company that stands behind their product! No product is perfect, but the team at Lil Tracker does all they can to take care of their customers. Yes as other reviews have mentioned the app is not great, hopefully Lil Tracker creates their own app one day.
Sadly, I'm in the US where too many people own guns. My kids are literally in a lockdown RIGHT NOW because of an altercation with a shooter near their school. I was able to listen in to both of my kids classrooms to know that they are safe. I was able to relay this to other parents who all wanted to know what watch they have so of course I let everyone know it's Lil Tracker. That kind of peace of mind is priceless!
I have also never had an experience of emailing or calling a company years later and speaking to the same person. Joya is my customer service buddy! My kids are hard on these watches and Joya has helped me everytime.
Also I have not found any other watch where you can use a SIM card of your choice. We simply don't need a $20+ plan x2 watches so the cheaper T-mobile plan works for us.

16 février 2024
Avis spontané
Logo de Lil Tracker

Réponse de Lil Tracker

Thank you, Brigid! We're grateful for your trust in Lil Tracker. Your feedback means the world to us!

Noté 1 sur 5 étoiles

Positive start: Negative end

Horrible customer service even in face of urgency. Nothing resolved and immature, inconsistent staff responses. Should have been paid to deal with them.

28 septembre 2023
Avis spontané

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