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Lisez les avis des autres

Noté 4 sur 5 étoiles

The inter dental brushes are the best I’ve found, but some last for a week or more others break off between my teeth in a day or two. The replacement brush heads are fantastic together with the to... Voir plus

Noté 5 sur 5 étoiles

Always love everything you can buy here, makes you feel better as you shop and care for the environment /planet.

Noté 3 sur 5 étoiles

I've had the oral B recyclable heads for a while now. The heads themselves are great. I didn't realise I had to pay postage to send back for recycling at first, and finding the details was unnecessari... Voir plus

Noté 5 sur 5 étoiles

Without a doubt the best replacement electric toothbrush heads I've purchased. They fit our Oral B toothbrush perfectly. The bristles are wonderfully soft and give an excellent clean without feeling l... Voir plus

À propos de l'entreprise

  1. Entreprise de cosmétique

Écrit par l'entreprise

100% recyclable | Zero waste| Teeth Whitening | Coconut oil pulling | Activated Charcoal Powder | Natural Teeth Whitening


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

106 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(106)

17 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent company

Excellent company! I bought 12 toothbrush heads which come with a stamped addressed envelope to enable me to post them back once used to go into their closed loop recycling system. I have gone plastic free as much as possible but still wanted to use my electric toothbrush so finding this was brilliant! I now know the toothbrush heads will not go to waste! Even if recycled them some other way, this is easier and less hassle as they do not need to be sorted in a normal recycle bin. LiveCoco knows exactly what to do with them and has the tech to do so! I think they make walking sticks out of them? Thank you for helping me with my plastic free quest!

21 août 2025
Avis spontané
Noté 1 sur 5 étoiles

No refund issued or received any reply to 2 emails

I sent my unopened package via tracked over 2 weeks ago. I have contacted the company twice and nobody has had the courtesy to reply to me.
If I don't receive a refund I'll have to get my bank involved to recover the funds.
Live coco, why do you risk receiving negative reviews because you don't monitor your inbox?
Not impressed
Update
The item was delivered on the 8th August. Tracking number 0212-0344-046C-E0CE
The company are seeking to have my review deleted because they don't agree with what I've written. I have opened a Visa dispute through my bank. So, just to reiterate - I sent my package back via tracked unopened and it was delivered on 8th August. I have written to LiveCoco twice, but nobody has had the courtesy to reply to me.

18 août 2025
Avis spontané
Logo de LiveCoco

Réponse de LiveCoco

Hi Grant,

We've replied to you multiple times and you, for some reason, do not seem to be seeing them. Please can you check your spam urgently?

In addition, I have just noticed that the email address via which you have left your review here is not the same one you have emailed us from (although your phone number seems to match). Could this be part of the reason you've not seen the replies?

Thanks,
Amanda

Noté 5 sur 5 étoiles

10/10 customer service 10/10 products

Absolutely 10/10 customer service and 10/10 products. At first there was issues with my order where only half git sent but everything was swiftly correct after a few emails. They even replied on a Sunday which is usually a off day from everywhere else I've seen. And the products are very well designed and great to use. I especially love the tooth paste and tongue scraper. I also can't wait to soon try out their toothbrush heads when my run out!! Thank you to the whole team

19 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

This company offer a brilliant range of…

This company offer a brilliant range of sustainable items.
I love the recycled electric toothbrush heads that fit my electric toothbrush and they offer a recycling service to recycle them afterwards. I also bought the eco dental floss.
A friendly and efficient company, also great value of money!

6 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great quality and better for the environment

The tooth brush heads are perfect with our Oral-B electric toothbrushes. They are good quality. Really quick service. Nice, easy cardboard packaging that was easy to recycle and a stamp addressed envelope included to return the heads for recycling when finished. Very happy with my purchase. Thank you LiveCoco.

15 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I ordered electric toothbrush heads

I ordered electric toothbrush heads, my first order. The postman delivered an empty envelope, didn’t look like it had been stuck down. He searched his van, no trace of the contents. I emailed and notified Livecoco who reissued the order which arrived very quickly in a cardboard carton. Very pleased.

1 mars 2025
Avis spontané
Noté 2 sur 5 étoiles

I bought toothbrush heads from them…

I bought toothbrush heads from them once, the "recyclability" of them was very unconvincing - you have to post them back which seems pretty wasteful and I couldn't find proof of recycling.

Once you're on their mailing list though I found I got regular and annoying emails (lots of "whoops we made a mistake" type promotions), I wouldn't normally take the time to review something like this but their emails are so annoying that I figured I'd give them the review and rate them down from just "ok" to "bad" on the basis that not only are their green credentials unconvincing but their marketing is completely excessive.

An update on this - since posting Livecoco have tried to have this review taken down twice - first for being abusive, secondly for being the wrong domain.

26 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

I really love my new LiveCoco Nano…

I really love my new LiveCoco Nano brush, it gives my teeth such a clean feel whilst being so gentle! My previous tooth brush feels strange now. I also use my new LiveCoco brush head on my electric toothbrush which feels great too.
Thanks for these fab products🥰.

30 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

LiveCoco Customer Support was…

LiveCoco Customer Support was absolutely exceptional, they were able to help us out with our order and work with our team with the quantity. Great to see a company passionate about the environment and to do their bit at promoting eco - friendly pens.

24 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Toothbrush !

I've had these toothbrushes for a couple of weeks. they fit the oral b handle perfectly. they have retained their shape as of new and they reach the crevices that the oral b originals do not seem to reach. my dentist seemed happy with the one i showed her. add the fact that these are recycleable and you have the perfect toothbrush.

2 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Using LiveCoCo brush heads…

We have been using LiveCoCo brush heads on our Oral B electric toothbrush for about a year now.

I go to the hygienist at our local dentist for regular cleans as my teeth are very uneven..On my last visit my hygienist who I've been visiting the same one for 40 plus years commented that she'd never seen my teeth and interspaces in such good condition with no gum bleeding or only little interspace cleaning needed..!!

I can only put that down to routine use of these brush heads and the slightly softer bristles....

23 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent products

Excellent products, minimal packaging, easy recycling scheme and fantastically helpful customer services department. Highly recommended, and my teeth feel great 😁😁

11 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic products

Have used two products so far: toothbrush heads and crystal deodorant, and completely happy with both. Was looking for ethical, vegan and cruelty free products and Livecoco ticks all the boxes. Even the packaging is eco friendly. And an added bonus of being able to recycle the toothbrush heads. Thank you for your fantastic products and service!

24 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Love this product

Love this product. Cost effective, compatible with brand electric toothbrushes, speedy delivery & the added bonus of post free recycling facility. What’s not to like?

3 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great product

I ordered a few LiveCoco brush heads to test them out and was really pleased with them, so have just ordered a year's supply for all the family! I particularly value the recyclability - knowing that I am not adding plastic to landfills is really important to me. Thanks LiveCoco!

12 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great ethical company.

What great products from this company! The toothbrush heads feel great and are recyclable which is important to me. I have recently used the interdental brushes which have long wooden handles giving great access to the back teeth - just brilliant!

12 avril 2024
Avis spontané
Noté 3 sur 5 étoiles

Cotton buds work well

Ordered toothbrushes and cotton buds. Reasonable delivery time. Bit pricey. Cotton buds have bamboo stems which work better than the usual paper ones. Bamboo toothbrushes with nano bristles are horrible. Dry and unpleasant. Bristles come out on first use. Email to customer services not responded to.
Following publication of this review I have been offered a refund, which I am happy to accept. They have also asked me to take this review down.

18 mars 2024
Avis spontané

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